It's horrible and way overpriced. $30 for a nasty chicken sandwich and a muffin plus a coffee that was discussing do go here

I hardly ever buy airport food for reasons like this. I paid $22 for a small personal pizza and a small bottle of water. The ladies working at the counter were very rude and the one who checked me out at the register was rushing me when I was taking my money out to pay. I was rushed to pay but they sure took their time giving me my food. I saw people who ordered after me getting their pizzas so I had to go up and tell one of the workers that I was waiting on a pizza. She simply walked over to the pizzas and handed me one... why was I waiting to begin with?? Luckily, the pizza was a safe choice for me. It was good. I see other customers weren't so lucky with their food choices based on other reviews. Anyway, this place needs new management and employees who will treat customers better. read more

San Juan airport location. With only two dining choices, we selected Vienna. Got two pre-made turkey club sandwiches for $13 each. Mayo was spilling out of the sides of the bread. Each sandwich had one piece of turkey, one piece of processed cheese, wilted lettuce, and one slice of tomato. We should have waited and bought sandwiches on the plane. read more

If possible I would give this resturant 0 stars. I never write reviews but feel compelled to tell my story as I was absolutely humiliated by one of the staff members and am unable to reach management as the phone number listed is not in service. I placed my order and there was obvious miscommunication between me and the workers as I do not speak Spanish. I had asked for two chicken sandwiches and a guava pastry. I was accidentally charged for only one sandwich and was given the wrong flavor of pastry which was not a problem. I calmly told the worker that I actually wanted two sandwiches and that they gave me the wrong flavor of pastry. Again there was miscommunication as they tried to give me two pastries instead. I again told them I only wanted one pastry but two sandwiches and that I needed to pay for the second sandwich they never charged me for. At this point it was very obvious that the workers were getting frustrated as there was a lot of miscommunication going on. The one worker ended up shoving the bag of pastries at me and told me I could just have them at that point. I then told them again I would still like to buy another sandwich. Eventually they understood and I paid for the sandwich however they never gave it to me. I had to then remind them I was still waiting to be given the sandwich I paid for. This is when the worker berated me infront of everyone else in line, stating that I had an ugly attitude and that I was rude. I was not being rude to them at all I was simply advocating for myself and making sure I received the food that I paid over $50 for. I was absolutely mortified and embarrassed as I have never been treated that way and work customer service myself and make a conscious effort to always be kind and understanding. I really wasn't upset that they messed up my order multiple times because of the clear language barrier. However there was no language barrier when she got in my face and humiliated me infront of all their other customers. Please be weary of the workers at this location as they are extremely unprofessional and mean to customers. read more

Pésima comida y atención grosera. Que mal que dejen que siga funcionando algo tan malo. Las personas que trabajan allí no les interesa atender al cliente Todo hecho con muuuucho tiempo de anticipación, nada fresco y el sabor muy malo. La gaseosa sin gas.... Demasiado malo. El nombre es Viena Snacks en el aeropuerto de Puerto Rico read more

Purchased a coffee, machine made very low quality, taste like water, Sandwich has no tase, 7/11 sandwiches are better quality. They are rude and treated you not to friendly if you don't speak their language, the cashier lady doesn't speak any English. read more

Huge ripoff. I got 2 premade sandwiches, a bag of chips, and a cookie. Cost was $44. I couldn't believe the price when I was checking out. Not only is it a bad deal, the food is pretty bad too. I know most people just go to an airport kiosk without checking reviews. But, I hope this saves someone from the experience I just had. read more

After reading the reviews and seeing the low rating and then still choosing to eat there..... it's nobody's fault but my own. Located right across from gate C8 and next to C5 they do sell actual Dominos pizza & wings for less then the official store down the hallway. Food is cold and is not worth it. I felt the heating station and it was not even warm. Do not recommend it. read more

Vienna Snack - At C8 - Breakfast & Brunch Near Me - Carolina, Puerto Rico

Gross. Do not go here. They don't have what's on the menu. The food is barely edible. So gross. So horribly gross. The staff is rude and slow. At 6 am waited in line for 23 minutes to be told they don't have coffee and they don't have breakfast sandwiches. They have Dominoes pizza and chicken sandwiches and some jelly filled pastry. The prices are very high even by airport prices standards. This place is terrible. 10 oz juice is $5. It's amazing they're even in business. Do not go here. The amount of time you wait here you could walk ANYWHERE else in the airport and get something better. Just don't go here. read more

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Unfortunate food choices & extremely expensive prices. SJU needs more food & coffee spots! read more

Vienna Snack - Chocolate chip muffin from Vienna in SJU - Breakfast & Brunch Near Me - Carolina, Puerto Rico

Too expensive! I paid $42 for 2 croissants and 2 drinks. Service was good but is bot worthy to eat in this place inside the airport.

Nothing you can eat There are only a few options if you need to catch an early flight at SJU. This Vienna Snack thing is the only place where no huge line piled as a crazy rock concert. For sure, the unpopularity has its reasons. What they have on the menu is not there. The visitors can only eat the fridge stuff. Two sizes for hot chocolate (10 oz. or 6 oz.). HUGE JOKE I thought when the staff points me to the tiny baby 6 oz cup. Very disappointed. Trust me, go to pile up at the Starbucks line. read more

I just paid 8.99 plus tax for a chicken sandwich that was not at all as displayed. It came with 2 measly chicken nuggets. I also waited in line for 30 minutes and the foods already made sitting out all day. read more

Vienna Snack - Breakfast & Brunch Near Me - Carolina, Puerto Rico

Nasty food. There was no option to leave 0 stars, but needs to share it. 11.76 for his thing, at least they refunded me the $ read more

Vienna Snack - $11.76 including tax... cheese was dry and only one slice of "turkey ham" of course I returned this - Breakfast & Brunch Near Me - Carolina, Puerto Rico

$5+ for a hotdog and $8+ for a crispy chicken sandwich which was not crispy at all. Way overpriced and very long lines.

Service is absolutely terrible. I visited one of their location in San Juan Airport near Gate B5. The staff was inattentive, no one was available to provide seating. I proceeded to sit down and waited for 5 mins, no one came to ask me if I needed anything and the staff was too busy conversing by the bar. After waiting for another few minutes, I raised my hand and asked someone to come over and help me. The waitress saw me and instead of coming over she looked away as if to tell me she did not want to serve me. After seeing that, I was done. I got up and left the restaurant and walked over to Margaritaville where they were happy to help me. It's a shame this company would have staff like this working for them. You just lost a customer and I hope people see this and think twice about using your establishment. read more

Zero stars. The service was terrible. Slow AF, just one person serving and also . Over priced beyond words. Avoid at all costs. Never again.

So I never write reviews, good or bad I just never spend time doing it. However, this place deserves a review and not for the best reasons. Cheese pizza only half of it had cheese, hard as rock (was bought in the AM so probably was from the day before). Wings....I thought that there wasn't such a thing as a bad wing until I tasted the ones from this place. Burnt, no sauce and the only good thing was the ranch dressing and I guess they didn't screw up that because it comes pre-packed. Let's talk about prices, I understand airport prices are higher than usual but I could have gone to a sit down airport restaurant and pay less than here. Summary: get a snack from vending machines before even stepping foot on this place. Oh and I gave one start because that's the minimum I can submit. read more

When at this airport in the B terminal you have either the fancy place at the front, the bar or the snack shack next door... If you're on a budget and don't want a drink and HAVE to run to your connecting flights you might want to think about stopping here. Fast and decent cafeteria food, the chicken fingers is the best deal at just over $12 for 6 pieces, fries and a drink. It's not amazing food by the stretch of the means, but it gets rid of that headache you may have and give you the boost to get trough the PR traffic! Enjoy. read more

Long line and there were NO hamburgers or cheeseburgers ready. We waited a long time for them to make more. The cashier in the attached photo was rude. Yelling "next in line" and we ALL kept telling her we were waiting for burgers. She was yelling back......there are chicken sandwiches and hot dogs so just take them so we don't hold up the line. We kept telling her we want burgers and she was getting even more nasty with the entire line. Then we asked for fries and they had not made any yet. Very poor customer service for the high prices. read more

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horrible! they charged me $136.00 for a burger instead of $10.00. i am currently working withy my credit card to get my money back!!

Ridiculous high pricing for what you get. Go for the empanadas at $4.40 each. Very fresh and filling and half the price of almost everything else. $5.50 for a hot dog!? That's stupid even for airport pricing. $9.35 for a dominoes personal pan pizza with 4 small slices. one star extra for the very good empanadas. read more

way over priced! chicken sandwich was nasty, just had two chicken tenders and melted cheese. paid $9! got wings and they were trying to charge me extra for a bbq sauce. do yourself a favor and don't waste your money there. wish I would of read the reviews before buying anything from there. read more

Horrible place lets start with prices I know that they arw higher than usual at airports but this is ridiculous I can eat more food with a more fair price at a restaurant. Personal pizza can be a snack is not even a meal. I would never eat at this place ever again is not worth the money. read more

Terrible place. Chicken had plastic taste. My friend ordered Cesar salad with shrimp and shrimp tasted old. If I knew I would rather get food at some fast food counter. It would be tastier and I would be sure I won't be poisoned. read more