I have called optimum building department, and I was trying to explain to them that some of the…read morechannels that were taken away on the premium, which are HBO channels and her responses you should be lucky you're paying to get the premium channels. They really are disgusting. they're charging me for premium channels, but they took away the channels for the premium. We're paying thousands of dollars a year and then you get a customer service rep in the Billing Dept who thinks they're doing you a favor while I might be doing her a favor going to another company.

The store is fine but the company overall is predatory using a wide range of questionable business…read morepractices. First, they have various contact numbers that claim they are unable to assist and assert you have to call the other line. None of them allow you to cancel or give you any assurance that your account is closed. I lost service in December on a switch over to 5G and phone number changed (when they told me it wouldn't), then my account got suspended for failure to pay - no cable, no internet, no phone. And they still bllled be each month adding onto charges and i them called to cancel in Feb and I returned all equipment. And they still billed me for monthly service after all the months of no service/suspensions and now clear post cancelation. I called multiple times - billing, service, retention, etc When I punched in my account number it asserts my account is still operational and they keep billing me which is absurd. One department says I canceled and then billing has no power to credit or close out and says I am suspended and keeps adding charges even though I am receiving no services now and they can't tell me how to resolve. It is extortion. I am trying to work through the NYS Public Service Commission complaint department for these fraudulent practices which I believe also prey on the elderly. Saying you always call wrong line and then hanging up on you is complete run around.

They gave me the best easiest service I had opening a phone line I worked with Andrew and Elvis…read morethey're amazing people give Andrew a raise.

Very helpful and in and out usually have bad experiences at phone stores but not this one!read more

I came into the Verizon Hauppauge location and was blown away by the service. The team is…read moreknowledgeable, welcoming, and genuinely there to help not pushy, not rushed. They walked me through the best deals for my phone upgrade AND hooked me up with Fios at home. I even found out they offer special discounts for teachers, nurses, and first responders (huge bonus). The store is clean, modern, and actually has good vibes. You can tell the staff takes pride in what they do. Bottom line: if you're in Suffolk County or anywhere on Long Island--don't waste time anywhere else. Come here first. Green light all the way.

From the owner: Welcome to Verizon – Hauppauge Located at 534 Route 111,…read morewe’re more than your typical Verizon store. Whether you're shopping for personal or business needs, our team is committed to personalized service and real solutions. From the latest iPhones and 5G devices to Fios home internet and small business support, we make tech simple, accessible, and tailored to you. What makes us unique? We’re a community-first store. That means: Local Business Corner: A dedicated space for local entrepreneurs to connect, collaborate, and explore Verizon Business solutions. Referral Rewards: Earn credit when you refer friends or businesses to Verizon Wireless or Fios. Family Tech Hub: A chill zone for families to explore safe, smart tech in an inviting space. Fast, Friendly Returns & Upgrades: As a return hub, we make the process fast and hassle-free, and we’re here to help you leave with something better. Come see why Hauppauge chooses us for more than just wireless.

No interest in performing service. No callbacks. Disappointing. Trying to give business to a small…read morelocal operation and came up frustrated.

I highly recommend George's TV. Recently, I had George's TV install 2 large flat screen TVs and a…read morecomplicated home theater system in my home. He programmed everything, explained how to operate the remotes. He didn't leave until everything worked perfectly. Bobby and his crew were always on time, knowledgeable and his price was very fair compared to the other companies that I spoke with. Dealing with the owner of a small family business makes all the difference in the world. . Brian S. Great Neck.

Service is good, price is great. Awesome customer service. I've been with them for years and they…read morenever randomly raise my rate or add on odd fees or taxes.

T-Mobile Tony this location's manager took as long as needed to explain all aspects of the plan,…read morepricing, equipment, insurance and anything else we wondered about to ensure we walked out 100% comfortable with our change in carriers. He went above and beyond to help us find the best deal possible for our family plan. Super thorough in his approach to ensure nothing was missed or forgotten about. Even wrote out detailed instructions on the steps needed to be taken after the fact to link out existing Netflix account to our T-Mobile plan to take advantage of the free promotion. Be sure to stop in and see him for all your cellular needs! Thanks Tony!

Title: Horrible Service and Unfair Billing Practices…read more I've been a Verizon customer for over 5 years and I've never experienced such terrible service. I have a business account, and after I moved to a new location about six months ago, I didn't even use my Verizon internet once -- simply because I hadn't set up service at my new address yet. About five months ago, I called Verizon to close my account, but their representative convinced me to keep paying for my phone line, saying it would be easier since my equipment was already paid off. I trusted them. That was a huge mistake. Now, after six months of paying for a service I never used, I decided to finally close everything. But when I called, instead of helping me, Verizon forced me to pay for another month -- even though I clearly explained that I haven't been using the service at all. Their customer service is unbelievably slow and unhelpful, their website and mobile app constantly malfunction, and their billing practices are beyond unfair. Verizon only cares about money, not their customers. I'm done with them, and I'll make sure everyone I know hears about this experience. Stay far away from Verizon -- especially if you value honesty and fair treatment

I went in with several issues: Billing…read moreCredits Line add App stuff And came out a new customer, thanks to Cindy B. She is AMAZING. I HIGHLY recommend seeing her with any issues you have.

The worst...added 3 lines overcharges $385...had to call corporate to get a refund and straighten…read moreit all out....Raphael will promise you everything and screw up your account and Greg just spews BS....it's a non-corporate store....will never go back.

Knowledgeable reps! Transaction went smoothly. Truly recommend it.read more

I found Home Theater Man here on Yelp and decided to reach out for a quote after seeing their great…read morereviews. After talking to Al, I had them come by and mount an 85 inch and 65 inch tv at my house. The work was clean, the guys were nice and the price was fair. Nothing bad to say. Easily would recommend this company to anyone I know who needs TV / home theater installation done at their residence. Thanks guys!

Great service. Would highly recommend to anyone. Will definitely use there services againread more