My review is for the Bayshore location. So much potential, but horrible customer service. No one greets you or ask if you have any questions. Walked around the store for 10 minutes. Passed two employees on the phone. I am an avid collector and will spend my money where i am not welcomed. Sad, opportunity missed read more

Purchased Wii sports as a gift. The guy let me pick which copy as they had a stack in hand. The least scratched was still a little dinged but I've had worse work for sure! When we gave the gift to our friend we cracked it open to play it and the Wii would not read it no matter what we tried. This was not an error on the console's part as our copy and other games were readable. I do not feel these guys are willing to exchange them as they uphold their policy of no returns or exchanges but they advertise that they test the product as well. I'm not a fan and I wouldn't be back. It's just a shame they are the sole retro game spot for long island and NY. read more

I would avoid this place with my life. Prices are outrageous. One employee attempted to pass off a repo copy of a game as legit to me, and then to top it all off, they refused to even honor their sticker price! I attempted to buy a copy of a game that had 3 different sticker prices. One for $8.49, another for $10.99 and lastly for $12.99. This is after I came in a month earlier and the game was at $4.99. I went all 3 to the register alongside a stack of other games I'm buying and explain the issue and the cashier refused to honor the price. Neither the lowest of middle, although their were quite a number of copies with the two lower prices. Apparently the price had gone up. 4 times in a month huh? I walked out, and did not purchase any of my other items either. Why ever support such a horrible small business that even give GameStop a run for its money of horrible customer service and pricing? This place really does out price everyone locally, GameStop and eBay! Con artist, who sell repo games and trash at extortion prices! Avoid! Avoid! Avoid! I'm including some photos here of some of the ridiculous prices! They say a picture speaks a thousand words right? $180 for a copy of Pokémon Emerald? What is Pokémon Top Secret version? You can't make this stuff up. Avoid this place and go anywhere else! read more

Video Game trading post saved me let me tell you. I was in search for SSX games & a playstation 2 to play it on. I was THIS close to buying it on eBay before a buddy of mine recommended a retro game shop. I'm so glad that he did because this place was a lot cheaper and they said that if anything doesn't work then I can just bring it back for a full refund or exchange. Walked away with a playstation 2 & 3 SSX games to kill time during this crazy pandemic. The staff was really helpful & friendly. I told my best friend about this place and now he wants me to take him as well . Huge selection, affordable prices, great customer service. This is my new spot for retro games no doubt read more

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A great group of guys, very accommodating and knowledgeable. Got to chat with one employee about Dreamcast games and another Genesis. Ended up trading in some Wii fit games and they worked with me on the title I wanted and were very fair with their credit price. Great selection from all systems, even imports! I'll definitely be back read more

Amazing selection and friendly staff. Can't wait to revisit. Good prices as well. Any video game lover will enjoy it. read more

Brought in a bunch of old games and consoles and accessories found while cleaning out the basement/attic. Mike offered me an extremely fair price for everything, patiently went through the whole lot, and paid me on the spot. Looks like a great place to buy stuff too, with a huge selection of greatly preserved and well loved retro games, accessories and more. read more

Great place every time I come. Bought some game boy games and worked perfectly fine! Even brought in some games to fix & they worked just as good as new thankfully. Bought a Xbox 360 after I was happy with the same person who helped me & there was a issue when I went home and tried it. Ended up helping me the next day easy tested it out and even gave me a slight discount on my games I bought that day for my trouble. Will gladly go again for anything I need. Had bad experiences at other video game shops but this one has my money read more

Great Store, Huge Selection, and friendly staff as always but my most recent experience was much different this time around. I've only purchased but never traded anything to this store before so I went in hoping they'd give me a fair value for my trade-in but was low-balled worse than what I would have received from other small retro game stores. I only went through with it because they had the most selection of Gameboy SP for sale. In addition, they were unable to work with me on a higher priced Gameboy Micro that I would have paid extra out of pocket for. I'd def be back again to buy, but won't be bringing my things to trade in the future. read more

I came to the store early for their 12pm opening they did open early but I waited till 12 so they could settle. These guys were super helpful would 10/10 recommend to friend. Their prices were fair and were willing to help me find some stuff I had been looking for some time! Thanks again I will be playing a ton of loaded. thank you kind sirs read more

I visited this store in Levittown today looking to buy a game for GameCube. I had an employee helping me already when I asked for the price of the game. Another guy behind the counter (40s, bald) interjects and says it's 100, I thought it was a little high so I asked if he could do any better on the price. He said "I need a reason to give you a better price like you need to come up with something good" so I told him that the standardized pricing website (price charting) has it listed for 70. He started grilling me saying "well did you check eBay?" I said yes. He goes "did you check the last five listings like did you scroll down?" And I said no, I really just did basic research. Super awkward. I left without the game because he came on so rude and so strong. I honestly don't feel like he would have jumped down my throat as bad if I was a man, but that's beside the point. I went to their other location in Bayshore where I was sold the same game for 76 dollars. Levittown VGTP honestly sucks. The store is dirty and nothing is priced because they just come up with whatever they decide to charge you on the spot. I won't be shopping here again. The older man helping me originally was really nice though and the Bay Shore staff is too. It's just the bald guy...omg read more

The staff was friendly and I believe I received a fair value for trade ins. The staff was knowledgeable on various systems and offers advice for future considerations. read more

Great store! You can taste the nostalgia. The workers are also very accommodating and nice. They have something for everyone, from a beginner to advanced collectors. read more

Terrible!! Never again will I bring my son into this store. Th staff was absolutely rude to my son and I. They wouldn't even answer my sons question about a video. We got an eye roll and backs turned to us. read more

Love this store! I wish I discovered it sooner. The staff is so nice, friendly, and knowledgeable. I love love the nostalgic feel when walking in here. The buy back prices and there sale prices are all reasonable and fair. I could spend hours in there just looking around at everything and shopping. Stop by and support a local business. read more

Honestly, it's just a fun place! The selection is phenomenal! I have a son with autism, and they are always so kind and helpful to him.

I have never been so DISGUSTED with a store like this ever. I am a RETRO GAMER and this place is a DISGRACE!!! I have been there a few time even in their old location but this time I wanted to trade in some of my duplicates for cash. I brought in a Watermelon N64, 3 controllers and a few rare games like Paper Mario, Mario Kart, Super Smash Bros., and a few others. When they looked it all up they offered me 65$ for everything and I asked that's it. They guy who was checking it out started to give me an attitude and then told me "Well if you don't like it take you stuff some where else." I have never been treated so rudely but this guy just didn't care at all. After I was getting all my stuff together someone asked to get a N64 control and they told him ok its 35$ my mouth just dropped cause all they were going to give me was 65$ for all my stuff. I just took my stuff and walked out and got much more else where. I WILL NEVER COME BACK TO THIS PLACE EVER AGAIN!! DON'T WASTE YOUR TIME OR MONEY!!! read more

Extremely friendly service and insanely good video game collection you certainly won't find at any GameStop. You can't pay with card which is a bit of a pain but when it's either ordering a game on eBay and waiting a month or going to VGTP, you're gonna want to go to VGTP every time. Games for N64, GameCube, GameBoy, Turbo Grafix 16, Xbox, Xbox 360, Xbox One, PS4, PS3, PS2, PS1, PSP, and way way way more read more

One of my favorite retro stores ever. Great selection, knowledgeable and friendly staff. Fair on trades and prices. Always a good time.

Absolute best customer service. For those die hard retro fanatics this is your Disney world. For those interested in learning more or getting more into the retro games... again this is your place. The guys here are not only super nice but very knowledgeable on the merchandise. They will not do you dirty and I mean it. They check every possible choice and show you your options and test it right in front of you. The prices are very fair. Not like most places who just take advantage of you, they care for the customer. It is a business but it's also a group of best friends who just love what they do. You won't be disappointed. Mike is the absolute best. My wife and son who aren't gamers had a great time here read more

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best old school video game store i have ever been to. i use cap locks to just show how impressed i am with their selection of retro games and most importantly their customer service and friendliness and knowledge is incredible. i literally came fro d.c. to go to vgtp read more

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After reading all of the reviews about how good the customer service is and how nice the staff is I honestly thought it had to be exaggerated. So I went to check it out and was absolutely blown away. Everyone of the guys working there couldn't be nicer. Not only did they answer all of my questions in depth but you can tell they actually enjoy helping you. On top of everything I went in there for a gift for someone and they gave me a free 10$ gift card to give to them from everyone at the trading post. Just a great first experience and anytime I every need anything video game related I'll definetly be going there. HIGHLY recommended! Bad- Absolutely nothing read more

Amazing service and good staff, i went there last week to check my super nintendo they found the problem sold me the parts i was missing, and ill go back this week for some games! I recommend this place 100% . read more

I absolutely love this store. The workers are incredibly brilliant, open, and honest. I would never consider going to a game stop ever again. They will never scam you. They are always there to help and they know where everything is!! I love this place. read more

I hope I can put into words what an amazing experience I had tonight at VGTP. I walked in and instantly stepped back in time. The guy and girl that were working there were insanely knowledgeable. I was asking about games that I haven't even thought about in 20 years, didn't even know titles or what system they were for and they knew exactly what I was talking about. I recently went into my attic and came across a box with about 8 different consoles all missing something or another... wires, controls, games ect. Bought everything I needed to complete every system. Got some Games I haven't played in years and I didn't even go over $100.00 can't wait to go back after I sort everything out. The store is amazing. read more

It's a pretty good place overall with some great positives for video game fans and collectors. The first thing you'll notice is the vast selection of old school games - Nintendo, Atari, Sega, handhelds, etc, it's all there. While most of the their inventory is retro games, fans of the present generation systems will still be able to find some decent, but very few games. Considering I grew up with mostly Nintendo systems, it was great to see not only old classics, but also ones kept in mostly excellent condition. If I was more of a collector I'd probably invest more into it, but more on that in a bit. Secondly, the store space isn't too big (could be bigger), but not too small either; a decent size displays all their items well, which goes to everything from games, to special edition box sets, to controllers, and even memorabilia knick-knacks. It's a welcoming atmosphere overall where you're not harassed annoyingly by the employees. Another positive is the great and easy location, which is way easier to find than their former hidden "dungeon"-like space... which was WAY more cramped. Everything is laid out well and prices are all prominently featured on each piece of merchandise. Lastly, employees are nice enough, not overly friendly but not bothersome. Pretty chill. They're glad to help and answer questions quickly, so I have no issue there. The biggest negative I found were their prices. While I appreciate the fact that there are a good amount of very rare collectible games in stock, all displayed separately from the more common titles, even the prices of the common titles are far too high for a more price-wary customer to immediately jump into. It's understandable why a rare game would be priced alongside what internet charges are, BUT at the same time they aren't very competitive with internet prices. Yes, I understand stores need to sell games at their "worth," but why not go a little lower, in that case giving people more incentive to actually buy the games as opposed to the internet, where there is no sales tax charged? I've seen this done elsewhere, but even their normal titles (and just about everything else) are just too high. An example being 'Dark Sector' for the PS3. A first-generation game I've seen at Gamestop for about $3, whereas their price was a surprising $6. IMO very old titles which are neither rare nor popular should honestly never sell for more than $5. Even the Five Below stores know better than that. Another being a Street Fighter Ryu collectible statue that came out of the box set anniversary edition, and them asking a whopping $40, whereas the entire set sells online for about $80. Some cute game character custom magnets sold for $10, which seemed no more worth about $6 or $7 at most (personally I wouldn't even pay $7). To put it in short, I would see why less discriminate buyers would pay such prices, but those looking to get any sort of a deal should look elsewhere, even the internet. I also hear that when selling games to them, you're not exactly going to make out with anything great. It's a nice place to visit and browse if you're very much into video games, even to see their selection, but for myself, I can't agree with how much they're asking for. read more

The store was pretty good. Got diddy kong racing and bomberman hero for n64 there today. The prices were high retail(not a problem). The only problem I had is charging $35 for amiibos. I understand those amiibos are rare, but the retail price is $12. read more

Awesome video game store! I've gone to both the old and new locations frequently. Fair prices on both buying and selling things, the staff is awesome and every week you can expect to see new stuff that wasn't there last week. Definitely worth checking out!! read more

this place is awesome. the staff are very nice and they have a beautiful collection of everything i would recommend this place over game stop any day. they have just about every normally played games and everything is good priced read more

I love this place. Good: - wide selection for pretty much any console you would go there for (games and hardware) - very fair prices - extremely knowledgable - great inventory (they always have the classics in stock) - incredibly nice people with real chemistry Bad: - they give some dubious prices when selling to them (but when trading in, they give great deals) - because of small space and high demand, sometimes it gets chaotic in there - although it is very uncommon, I have received games/piece of hardware from them that hasn't been test through enough read more

Probably one of the best places I've been to for video games

Best retro gaming store has good price and repairing Game disk and more games in Nassau Country Town of Hempstead.

Great shop. Great inventory. Great prices...but the reason for the review is the shop owner Mike. Mike took the time to not only test the hard to find NES games I was buying, but also advised a old turbo controller and let me play a few more games he recommended. Customer service is a dying art, I'm always happy to recognize it when I receive it...it is alive and well here at the Video Game Trading Post! read more

Only go there if your a nintendo fan. Thats all they know about. Young pups who think they know EVERYTHING about retro

Great place...great prices...Mike the owner is a true gentleman.. if you want retro ...they got it!!

I love this place! It was originally recommended by a Game Stop employee. As an older mom of young children I can always count on the staff to educate me. Every time I've gone, they were all super friendly and eager to help me make decisions that I'm not equipped to make. And as a bonus, I always save money by trading in games that my kids no longer use for newer ones. The staff is always spot on with identifying what my kids will like. Yesterday i left with a box of equipment and the gentleman even carried it to my car. I highly recommend!!! read more

This place was amazing. Staff is very nice and knowledgeable. I asked about many games which most other video game store employees would not know about or would not go out of their way to check for, but the staff here knew about the games and went out of their way to search for a good 5 minutes for a game I wish to have purchased. The service is amazing. The prices are very fair. For trading in, the prices are great. The buying prices are leveled with the expected rarity of the games. I live closeby so I will definitely be coming here more often. Amazing service, amazing time here, very fair deals, so many video games and consoles. I think I found my new favorite video game store. read more

I consider this my weekly vacation resort...it's like going through a portal to my childhood. So many cool games to choose from. Mike is very knowledgable and will go out of his way to find you games/consoles you might be looking for. I was able to pick up some systems I could never afford as a kid. It's cool to have a spot like this locally and I'd recommend everyone that ever played a cartridge based system head in to see their selection of games!!! read more

Great store! Huge selection of retro video games and all the systems and hardware. I doubt they won't have what your looking for. Very fair prices. The guys are friendly, knowledgeable and work with you with the prices. Their new location is great. My one and only complaint is that they don't take credit card but that's a small price to pay. If your into retro gaming, this store is a must for you. read more

I since have gone back and was happy with the service. Like I said in my previous review, this is a great game store for retro and modern games. read more