This is THE KINDEST business I have ever been to…read more I drove in after getting a flat tire on the highway yesterday afternoon. They plugged up my tire, made sure I knew what happened to it, and sent me on my way to get it changed. It was quick. They were kind. This kind of service doesn't exist anywhere else today. I could not recommend them well enough. Thank you again to everyone who helped and made sure I could get back to traveling.

This place is the Chick-fil-a of oil changes, I don't know how else to describe it. I never knew…read morean oil change could be so pleasant and seamless. You pull into the bay, are immediately taken care of, they have a full crew of attendants helping you. You're in, before you know it, you're done. And it's the best price in town. On top of that, they're super nice. 10/10!!!

I went to Victory Lane on Ellsworth because my mom's "Change engine oil soon" message was…read moreappearing. She has been ill so her car had not been driven 3000 miles (only about 1000) since the last oil change Ken at Victory Lane helped me get the message turned off and did not charge me for his assistance. (Embarrassingly I did not even know how to open up the hood of her car and he helped me with that too) I don't live here, but while I am here, my mom's and my daughter's cars will be brought to this Victory Lane when they're in need of an oil change. I feel confident these vehicles will receive the service they need from honest, caring, trustworthy folks like Ken Thank you so much, Ken, for taking away the stress of the change oil light being on and for not having me pay for an unnecessary oil change! Mom's car will definitely return to this Victory Lane when we reach the 3000 mile mark!

Ypsilanti Mi 2216 E Ellsworth Don't ever take your vehicle…read morehere for work! My daughter took her 2016 Cruze there. She was told it would be $70 for oil change and tire rotation. They charged her $140!!! ALL THEY ARE DOING IS TAKING ADVANTAGE OF YOUNGER WOMEN! I tried calling and talking to a manager. Of coarse he doesn't come in until 1pm. TERRIBLE CUSTOMER SERVICE! The guy I spoke to was a real azzbag! He told me to start changing the oil myself! My daughter has the car 120 miles away at school! Real nice guy... Again! Don't ever go here for work!

I have to say I did not choose them for service mainly based on price …read more For an oil change it was just a wee bit too much considering the Alternatives. Plus coming out of covid-19 with tight purse strings you have to look for Value where you can , that being said they by far have earned four stars. it would have been five ,I'm sure ! If I would have went to them an experienced the professionalism they had over the phone if it were not just for the price.. Without a doubt they were some of the most knowledgeable and straightforward people I have spoken with on the phone in quite some time. It is very hard to find honesty in that business. I have done all my own oil changes for years so it's refreshing to find someone who's honest when you know the answers your listining for. To the extent I actually found myself calling them back even after I disqualified them! I found mysyelf wanting to drive almost 20 miles outside of my way just to give them the business,. ...ie: making an attempt to find a coupon online from Valvoline. Which sadly you cannot use at their location because apparently corporate has screwed them over in the past I cannot blame them for that! it's just a shame because I would have loved to give them my business.

I mistakenly let them do an oil change for a 107$ for a Toyota Camry then i agreed to let them…read morechange my filter that honestly wasn't even that bad for another 25$ just for them to literally disconnect the Ground Wire to my SUBS for no reason other then to be a douche canoe probably because i'm a young female and say it was in the way when it was not and if it was why are you just disconnecting wires and not saying anything till afterwords. I highly would NOT RECOMMEND i'f u don't want them to mess with random stuff on your car that got nothing to do with what you paid them for.

I bring our 4 cars here and know that I'll get great service - honest, efficient, affordable…read more Devon, Justin, and Noah always go above and beyond - checking all sorts of things I ask them about, and giving me the straight scoop on whether repair/work is needed or not. Terrific young men! Bravo, guys!

Always a smile on their faces. The guys there are always informative and courteous. Never salesman…read more Recommend always.

The Lube Stop is My One and Only place now for a Quick Professional Oil Change!…read moreAlex and Mike were Very Kind, Respectful, Courteous and Professional! Great work guys because of you I will Not Go Anywhere else! Outstanding and Fast Service with a Smile! Sincerely, Ron Merritt MBA Environmental Commissioner for Van Buren Twp.

They didn't put my coupon in and when i told them they just said oops sorry did not fix the problem…read moreby just refunding me the cost of the coupon then when they were finished they didn't know how to reset my oil life stating we don't know how to do that

They are the best! Best service, best price, and extremely kind. Best experience with a auto shop…read moreever!!

Stopped in for a brake light that came on after discount tire broke it replacing my tires. I knew…read moreit was a small issue going in- they fixed it same day, for a very reasonable price and didn't try to sell me that anything else was wrong with my car. Father/son team I think. Will go back for all my car needs!

My husband had Mr. Muffler do his brakes a few years ago and loved them. Somewhere in the beginning…read moreof the Pandemic, the exhaust on my beloved Hector got loud. Knowing that it wasn't the worst thing (and having dual exhaust so that in my uninformed mind that meant 2x the problems) I elected to wait a bit to have it addressed. A couple weeks ago, my brakes decided they'd sing their swan song and contribute to the cacophony. Being a safety issue, I made my appointment to Mr. Muffler. I dropped it off and scurried home dreading the call. It came. Very quickly. The gentlemen was informative, and not even a little bit patronizing as he explained my need for brakes, some exhaust parts (less than I thought) and lo and behold some front end work. (in my caution about my muffler falling off and ensuring the car would stop, I admittedly ignored the hopping of my tire that I noticed now and then.) The man between me and my beloved Hector gently quoted me a price that was higher than I hoped, but very reasonable given the work they had ahead of them. I advised him to go ahead and make him safe and quiet, while silently cursing all the potholes that contributed to this unanticipated repair I desperately needed. In a flash, I received a second call. The car was done. I rushed over to be reunited with my car, and almost tried to start it twice. It was so quiet. No rattles. No rumbles. No squeaks. I drove home happily anticipating celebrating with my poor neighbors that were forced to endure Hector's roar for way too long. Alas, none were outside. I know they'll appreciate it on the next cold morning. Thank you so much!

Extremely thorough and well knowledgeable. Thank you guys for always being so helpful.read more

I've been coming here for 15 years and I'll only come here. I've always been happy with the…read moreservice, customer service and quality. Great value!

We are retired and meticulously maintain our vehicles. Oil changes and tire rotations every 5000…read moremiles. Have done this for the past 40 years and our vehicles hold up well. We have been going to Fast Lane Quick Lube for about the last 4 years and have had about 15 oil changes done by them. They are the only place that has done the oil changes on our vehicles. We only had one bad experience in the past- they did not replace oil drain cap. Luckily we noticed the drip while we were at the Speedway just across the street and went back and they put cap back in. They were apologetic. No harm, no foul. About a week ago, we went in to have and oil change done on a Saturday. They could not get the filter off and asked that we come back Monday and they would have a torque tool to help get the filter loose. No problem, we said. We came back Monday and with some elbow grease they were able to get the filter loose (they were the ones that over tightened the filter in the 1st place). We had the oil change done and were on our way. A couple days later there was an oil spot on the drive. I took the vehicle back in. They replaced the filter. We were on our way. Last night, I noticed oil on the drive again. This morning I went back in to Fast Lane. They looked at the filter and saw that there was oil leaking from it again. I asked the tech if this was common. He said no- that he does not see this as a regular problem. He then corrected himself and said, well maybe I have seen this sometimes because you have a cap that holds the filter in place. Sometimes there might be an issue with the cap holder that holds the filter in place. There could be something wrong with the filter holder. They replaced the filter and I left. I then called the Toyota dealer here in Canton and asked them if they had a filter cap holder in stock. He said yes, so I drove over and picked one up. I asked the Toyota man if this issue is common- he he had seen it when the cap is over tightened. I paid for the new cap and went back to Fast Lane. This is now my 5th trip in a week to have an oil change done correctly. I asked the tech to replace the cap with the new one I just purchased at the Toyota dealer. He said that he would now charge me for a new filter. I was incredulous, and told him that I was having to come back repeatedly because of his mistakes. I refused to pay for another filter and left. Mistakes happen. I've had a hundred oil changes done in my life and never had a filter over tightened. But I understand that stuff happens. In this case, the business was unwilling to fix their mistake without charging me. I am left with the the cost of a new filter cap, the cleanup job of the 4 oil stains on my driveway and the cost of having someone else replace the oil cap. Sometimes things happen. But when the business that caused the issue refuses to stand behind their work, that is a problem. Word to the wise, take your business elsewhere- these guys don't make good on their promise to give you what you paid for and if they make a mistake they'll charge you to fix an issue they caused in the 1st place.