If you're having trouble finding street parking keep a look out for free parking lots you can park…read morein. My friend and I were welcomed wonderfully by the staff. We got a table fairly quickly and were greeted by a wonderful waiter Dennis! He was sooo happy and greeted us with a smile! The food was DELICIOUS! The Troffolini was incredible! What made the sauce special was the sweetness of a pair. The baked clams were incredible! Not only did our main dishes look beautiful, but they tasted fantastic! A perfect place to catch up with a friend or go for a date! Thank you to everyone at Americano Pie Bar for their great service!

I've been here several times because the food has always been good, which is exactly why this…read moreexperience was so disappointing. I also want to give credit where it's due. Our server appeared to be new, but she was incredibly patient, friendly, and genuinely trying her best. She handled every question with kindness, and I truly appreciated her attitude throughout the meal. The manager also made a great first impression by greeting us shortly after we were seated and even taking our drink order himself. At that point, I honestly thought we were in for a great experience. Unfortunately, things slowly began to unravel. A few items I ordered to accompany one of our pizzas didn't come out with the pizza itself, so by the time everything finally arrived, the pizza had gone cold. While frustrating, mistakes happen, and I didn't make an issue out of it. The bigger misunderstanding involved another pizza I ordered. I was trying to order a white Grandma pie after seeing a calzone listed with the option to make it on a Grandma crust. When it arrived, it had red sauce. The manager explained that the menu description included "Grandma sauce," which referred to red sauce. I hadn't realized that, and once he explained it, I understood where the misunderstanding came from. To his credit, he immediately offered to remake the pizza, which I appreciated. At that point, I considered the issue resolved. Unfortunately, the conversation didn't end there. While discussing the original pizza, the manager explained that it had ricotta cheese on it. My initial reaction was that I hadn't noticed any ricotta, but after he explained it, I acknowledged that perhaps I had simply missed it. From my perspective, the misunderstanding had been cleared up and the conversation was over. Instead, he looked at me and said: "Maybe you don't know the difference between mozzarella and ricotta cheese." That comment completely changed the experience. There is a big difference between explaining a menu item and making a personal remark toward a customer. By that point, I wasn't arguing. I wasn't asking for anything additional. I had already accepted the explanation and acknowledged that perhaps I had simply missed the ricotta. Rather than leaving it there, the conversation became increasingly confrontational. When I explained that I found the comment disrespectful, instead of trying to de-escalate the situation, the manager continued defending it by insisting that I had argued earlier. At that point, the discussion was no longer about the pizza... it had become an unnecessary debate with a customer who had already accepted the explanation. That was the moment we decided to leave. Mistakes happen. Orders get mixed up. Menu descriptions can create misunderstandings. None of those things determine whether I return to a restaurant. What determines that is how those situations are handled. A manager sets the tone for the entire restaurant. Their responsibility isn't just to resolve problems... it's to make guests feel heard, respected, and welcome, even when there's a misunderstanding. Unfortunately, that's where this experience fell apart. The food has always been good, which is why I've returned in the past. What I'll remember from this visit isn't the pizza or the misunderstanding over the menu. It's being spoken to in a way that felt dismissive and belittling after I had already accepted the explanation. Hospitality isn't measured by how a restaurant performs when everything goes perfectly. It's measured by how it treats people when something doesn't. Unfortunately, that's the lasting impression this visit left with me.

This place is down right amazing. It's a small family owned spot but from the drinks to service to…read morethe food it's just amazing. My server was Danny D and he was spot on and it was an absolute pleasure he served us. I was introduced to Da Noi from a very close friend and I keep coming back. 10 out of 10!!

Visited this charming spot for the first time. It's located on busy main street in Islip but once…read moreinside with the heavy 'fence' of greenery you'd never know. There is limited parking in the small lot in the back but there is street parking. There is a small bar area that was quite busy when my brother and I visited on a recent Tuesday at 7pm. I don't know if they have 'happy hour' but it seemed to quiet down not long after that. The dining area is not large but there are quite a number of tables and for a Tuesday many were occupied at that time with everyone from couples to families to singles. Complimentary bruschetta was brought along with a bread basket of a rustic bread w/olives and a white bread. There is a very extensive wine list along with a good selection by the glass. The standard menu is huge and they also had a full page of specials. We started with the crab cakes for an app and we mentioned we'd be sharing. I was impressed that they brought us each 1 plated. My brother had a Veal chop special, enough for two meals, that was stuffed with spinach, prosciutto & cheese in a brown mushroom gravy. He enjoyed it tremendously I have a chicken special that was stuffed with spinach, sausage, ricotta in a light tomato sauce. It was very tasty and a large portion. I took half home. There were also several dessert specials, we had a pistachio creme brulee which was just ok and a rainbow cookie crusted cheesecake which was outstanding. Everything from the service to the food was above average and I won't hesitate to go again and soon

The food was amazing! I had calamari and pesto meatballs, a vegan dish. It is a must try. The 2…read morecame up to $42 dollars but you get 4 nice size meatballs and a lot of calamari probably for two. I got the Thai chili sauce with it. The service was great from the girl at the front to the man who brought the food. I got it for take out. It was in plastic Tupperware . The ambiance is nice in the summer they have an outside.

This was my first time at ITA Bay Shore and overall, it was…read morea positive experience. I ordered the Spicy Rigatoni with a mozzarella crown. My girlfriend ordered the fish. First we ordered the bread basket because we were starving. That was a little disappointing because the first piece of bread was dry. Also, it bums me out to pay for pre-dinner bread. Even the local pizzeria serves a very delicious offering of bread before dinner but I guess because ITA is elevated Italian, perhaps it's a little too casual for an upscale restaurant. So, the bad news is they forgot to hold the stratiacella cheese. Then when my pasta came out, it was cooked past al dente. I was disappointed but so hungry. So I ate it. Then as I was putting the leftovers in the bag, to take home, I decided to say something to the waitress. Having to reheat it would cook the already overcooked, would turn it in to mush. And that was a $28 pasta dish, not including the crown. So I decided to mention it to the waitress because I'm sure they would rather me tell them, than give a bad review. They immediately apologized and offered to make a brand new dish to take home. On top of that, they also comp'd to desserts!! The Rainbow Cookie Crumb Cake, which was divine, and the Pistashio Cheesecake, also outstanding. So they get an extra star for treating the customer right!! I would recommend and come back again. I would order the Spicy Rigatoni again and skip the bread basket. Also, it's very cute inside. Insta worthy.

We were able to get a table for 2 on a Friday evening without issue. The drinks were good and…read morestrong. Not pictured is the bread starter and oil which was delicious. Portions are biggg The Sicilian calamari was delicious but my friend didn't know it had a kick to it and she was dying lol. Pasta/entres delicious! Pasta well made. The meat savory. I took most of it home bc I was full from the bread and calamari. Lovely experience and great food.

My wife and I went here on Sat night. Got a table, no problem. The ambience of this establishment…read moreis excellent; with a part of the restaurant semi opened to the street. It's open , airy and gives you a nice feeling. Our server, Zach, was excellent. The drinks were good as well as the food. I had their signature dish, upon the waiters suggestion, the double cut pork chop. It was cooked to perfection, tasty and more importantly, definitely not dry. And did I mention, very large!! My wife had a rigatoni dish, and it was solid as well. If you're looking for a cool date night spot, with great ambience and good food, I would recommend this establishment.

Awesome. The food service is wonderful. We always enjoy ourselves when we go there. The waiter Luke…read moreis amazing!!

Ambiance of the old converted bank is beautiful (my mom got her first bank account here). However,…read morethey overcrowd the space with many tables; taking away the intimacy on a busy night when you're elbow to elbow with the people next to you! It's often loud due to over-crowding! The service is impeccable and for the cost per dish the wait staff really is top notch. The food is delicious! I did not enjoy the bacon because I thought it would be thick slabs but it was one very thick piece, more like prosciutto. Colossal crab meat app (MP), 1/2 dozen BP oysters ($18) and Caesar salad ($18) were very fresh! 5/5 duck fat French fries ($10) .Whipped potato, creamed spinach and 5 cheese Mac sides ($16/each) are served à la carte,and delicious! Bone marrow butter ($6) = delicious. While rich and not preferred to American, the 4 oz Japanese A5 wagyu ($65) melts in your mouth. Snake River Farms 10 oz filet ($95) is delicious but pretty expensive, can def tell the difference between the quality beef and the re regular 10 oz filet ($79) but both are delicious. The regular 16 oz bone in cowgirl ($76) ribeye is marbled well and tastes incredible! They offer two course pricey fixe($29) lunch during the week, guaranteed in under a half an hour! 5/5 food 4/5 ambiance (loud/close during weekends) 5/5 (lunchtime) Service 5/5 The food is great. The service is great and the bill will be larger than many, other equally delicious high-end steakhouses! If you go out on a lunch, it will run you upwards of $300

I can't believe it took me so long to find this place. This is now one of our go to places for…read morepasta and pizza. Staff is so friendly. We ate inside towards the front but it seems like they have a dining room in the back. The food was very good. We stopped in to grab a quick slice and I tried the rice ball a few weeks ago and went back a couple times just for that. We finally tried actual meals last night. AMAZING. The penne alla vodka is some of the best I've ever had. Chicken cutlets were so crispy and made perfectly. My family tried the veal Sorrentino and another lemon type pasta dish. All so good. Everyone was very happy with their meal. We most definitely will be back! Highly recommend.

Francesco's is consistently a solid choice. Their shrimp…read morenight is delicious and a great deal

Came here for a work holiday party and then again with friends. I appreciate the parking and…read moreservice is attentive. At our holiday party, we had a variety of buffet dishes, all were delicious!! Most recently with my friends, I got the stuffed mushrooms which were very flavorful and tender. For my entree, I got the lasagna which was also super delicious. Overall, a little pricey (and they charged a fee to split an entree for my two friends) but a solid option.

Arrived for lunch, hostess didn't want to be bothered seating us, we interrupted her texting, does…read morenot even smile or look up at you. That was my first and last impression. Food was just marginal. Very disappointed in the eggplant parmesan. Just basically very dry, breaded, very very thin layer of eggplant and no taste. That was my experience.

We actually ate here on a whim and never even knew this place existed! Being in the water was a…read moreplus! We ordered an Aperol spritz and a cosmo. Both were delirious and strong. The calamari was fantastic. We simply ordered fried, but they had other options. For my entree, I ordered the spicy rigatoni and OMG - it was WAY too spicy. My mouth was on fire. They were able to make me a new dish and put the spice in a separate bowl. This is the way to go going forward. My daughter enjoyed her penne with marinara and my husband emptied his dish. The owner came out to say hi to us. He was very nice. We were able to see fish in the lake which was fun! We will absolutely be back.

Great food, service, and view of the water. This was probably the best duck i've ever had.read more