I am grateful to have anchor stores in Manhattan's mall. The staff is friendly. It's not the most…read moreupdated decor wise, but we have always been able to find clothing for our kids as needed on sale. It is pricier than old navy/target, but when we needed clothes for a funeral and a music concert, we were able to find what we needed there when those types of clothing items weren't available elsewhere. I have been able to find shoes, though the kid's shoe department could use a bit more selections. We have also had success in the men's section.

Selection was poor. Mens department had nearly nothing. Staff was rude and uninterested in helping…read more Have shopped here for 10+ years but doubtful to return.

I had the best experience finding my dress! Alexis was so helpful and I'm so glad she helped me…read morefind my dream dress. Can't wait to wear it on my wedding day

When I got married, I went in with my sister to try on and pick out bridesmaid dresses. They let…read moreus take whatever we wanted to try on and really didn't bother us much. I feel like some other shops can be a little pushy or constantly bugging you. We tried on several dresses and they have a big room with mirrors to check yourself out. We were also allowed to take photos. My sister ordered her dress from them and didn't have any issues. I had them steam my wedding dress, but I can't remember how much they charged. I just had them steam my bridesmaid dress for another wedding I was in and it was $25 plus tax. I think the service is great and everyone is very helpful and friendly. I will continue to use this shop for anything else that comes up.

Finest running store around. Great selection, great staff, easy to find right off the main dragread more

Customer service was awesome! After trying on about 6 different pairs of running shoes. I did find…read morewhat I was looking for in a running shoe. I will definitely be back for my next pair of running shoes.

Love that Manhattan finally has a Ross! Each time I go there are new deals on great brands, the…read moreprices are affordable, the store is clean and easy to navigate and the staff is friendly!

This store has great clothes and nice people. The store is organized and well stocked. The prices…read moreare good for the quality of the clothes they offer. Highly recommend!

We received an excellent lesson in what customer service is NOT in this store. Avoid at all costs…read moreif your skin isn't a shade of pink. It was like stepping back in time to the Jim Crow era trying to get help or rung up in this particular AEO. Watching one of the clerks go all out to assist everyone except you- the only people of color in there- while passing you by and making eye contact, so you know she saw you asking for assistance, was demeaning. I refuse to pay anyone to treat me this way.

On Saturday, April 4, I wanted to purchase a pair of jeans. I found the pair that I wanted to…read morepurchase. Ironically, there were two price signs for the same jeans. One sign had the jeans listed at $64.99 and the other sign had the same jeans listed at $54.99, with no differences in the signs except the price. When I asked at the customer service desk which price I would receive, the employee rang up the jeans at the $64 pair. I showed him the photo of the tags next to each other. His comment was that the jeans might be different since one pair was lighter. I enlarged the screen to help him see that the jeans under that $54 sign were a different model. He contacted his supervisor who also commented that it was an error and someone had not removed the sign. She also commented that she was going back to remove the $54.00 sign. They did not offer to sell me the jeans at the lower cost, (so much for their price match, huh). Instead, they were very solid in not selling the jeans at the reduced cost. What I did not disclose to them was I had two t-shirts at $23 each, plus another item for $120.00, and a pair of shoes for $80.00 that was also an intention to purchase. Essentially, because they were adamant about not reducing the jeans to $10 each for a $20 reduction of my cost, they lost a $330 sale, and a desire for me to never shop in their store again.

The staff here (service) are beyond rude at times. If you return something with no receipt for…read morestore credit you only get about 50% of the price back - so weird and unfair. From reading other reviews though it seems poor management is to blame and probably lack of customer service training for staff. Many people have wirtten that it is a horrible store to work in (see google reviews). In any case we will no longer shop in a store that does not do returns that refund the total purchase price (the only store I know that does this is Harbor Freight with their "restocking" fee). They do have a decent selection, this being small town Manhattan KS. Value is ok. I also felt they treated us differently because we do not look like your average midwestern Kansas red neck type people.

I always have been a fan of Marshall's because I get a little joy out of the hunt for great hidden…read morepieces on the racks. Marshall's also has dressing rooms with a sense of humor: the hanger hooks in the rooms are labeled "Definitely," "Possibly," and "Tomorrow." I have found some really unique items in this particular store, including a hammered copper pitcher, a beautiful silver picture frame, and tonight - unbelievably - Elizabeth Arden Green Tea Yuzu eau de toilette! For those who know me, a lot of my life centers around green tea and yuzu everything, so to find that (and at a discounted price!) inside of a Marshall's here in the Little Apple was truly awesome.

The staff is pleasant and the manager is always cheerful and friendly. The store appears to be…read moreclean and organized.