I do not write reviews often but I will if my experience makes me mad. Today, I went to this vape…read moreshop with a friend with the intention of not buying anything, so I did not bring my wallet. Immediately entering the place I was bombarded with vape clouds, needless to say they need better ventilation. We notice they had an event going on so the place was packed, especially for a room that can't be more than 350 square feet. At first it wasn't so bad, we were given the proper greetings and offered drinks and food by probably 3 different people. We approached the counter and were greeted by a new worker. He asked if we needed a menu and we said yes, and then he said "oh looks like they're all taken." He then asked if we wanted to try anything and I said I was okay but my friend said he would. He then asked to see some identification, but from the both of us. I said "I'm not buying anything," and he said "even to be in here I need to see an ID." I then questioned why we were not asked to show ID the moment we came in, or from the 3 other people that greeted us. I started to walk out and noticed a toddler walking around the store. If I don't look 18, then I do not know how this 3 year old does. I headed to the car anyway dissatisfied. If a child can walk around the store then there should be no problem with an adult walking around the store. I have never been to another vape shop with this strict of rules. If they do not want people under 18 in the store they need to start checking IDs at the door including toddlers.

Nichole did an awesome job helping me pick out a couple cigars. She was super friendly and helpful…read more Nicole, during conversation, I said I needed a haircut... she even called and made an appointment for me. Thanks Nicole, you're AWESOME

I just needed a few items and the staff was super helpful. I will definitely go back in the future…read moreand definitely recommend it to all my cigar loving friends. If you're in need of anything tobacco related you should definitely get to tobacco Alley. They get two thumbs up from me!!!!

By far the best vape shop in Manhattan, because of their selection and friendly staff. It's always…read moreclean when I walk in and and they're always super helpful with recommendations or even just chatting about a particular brand or flavor they've been obsessed with lately!

This is a great shop. They make their own juices and I happened to stumble upon my new favorite…read moreflavor! Not a lot of cape shops carry Falcon coils which are the best, in my opinion, but they do! Great vibe right in the heart of a cool college town. Helpful staff and very willing to help. I was a bit worried since I was traveling that I would run out of vape juice somewhere that didn't have what I need. This place did and more!

all of the staff are grate the prices are good and the cigars are all good quality I can't say…read moreenough good things about this place

A very homey little shop with friendly service,good variety and good prices. There are usually cute…read morelittle dogs to greet me on each visit. Love it!

Awesome Service n super nice folks!! Great prices as well! Compared to rest of smoke shops in Jc,…read morethis one is my favorite, THE BEST!! Regina

Fake / counterfeit GEEK BAR vapes ; they sell a fake called "GUSH BAR". the flavor is horrible and…read morethey wont issue a refund. It makes me wonder what other fake/duplicate/dangerous products they are tricking customers into buying. After going back to buy the real product, the price was way more expensive than other places nearby. Will not be returning.

I have been going to juicy's for awhile for my vape needs, usually the one in junction city…read more However today I was in Manhattan and decided to stop by for a disposable. I walked in and was greeted and treated pretty good and everything seemed fine. I picked a vape and checked out. Before I left I decided to check my disposable mod because they are notorious for not working. Well mine wasn't working. Not only was it not working but it wasn't turning off after I took a puff. Which is a MAJOR safety concern. Most vape shops will immediately take these from you and get you a new one. Again this is a big safety concern as the stress on the battery from constantly firing could cause it to explode and the coils drying out and catching the cotton on fire. Well apparently Juicys has a company policy that any discounted products can't be exchanged or refunded. It would have been nice to know that before checking out. It seems like they know there is a defect with this product and decided to put it on sale so it can't be refunded. This will probably be my last trip to any juicys. I will be submitting a complaint with the BBB. And advising my friends family and coworkers not to give them their business.

Went in explaining that my Smok Nova had stopped working. I had done research on several ones &…read morethey had the 3 that I had wanted. I asked questions about each one & the girl did AMAZING!! She gave me her honest opinion on others I asked about & she gave me her opinion on them. I got the Ursa Nano & LOVE IT!!

Extremely rude staff. Refused to serve me because I was purchasing something for my wife overseas,…read moreclaimed that I was being "sketchy". I worked with them and showed them a photo of her ID yet they were still obnoxious about it. They finally agreed to serve me but acted as if I was an inconvenience and as if they were doing my favor, completed my purchase and will never go back. Absolutely terribly, find a better shop. Or better yet, don't waste money on this garbage.