I happened to have a gift card from Christmas to Buckle and I went in yesterday to use it. The sweetest gal, I think her name was Calissa, helped me find four shirts that I absolutely loved. They always go above and beyond at this location and I genuinely feel like they cared about the product they were selling without being too pushy. I felt inclined to leave this review because I wasn't having the best day and their positive demeanor and genuine kindness helped turn my day around! read more

I went in today to find a dress for my baby shower. I know Buckle does not carry maternity, but I figured a flowy dress shouldn't be too hard to find. Well, turns out the saleswomen at Buckle thought I had enough within the 5 minutes I was in the store. She not only assumed I was pregnant, but I felt like she did not care but to get me out of the store. She mentioned one dress, but because I was not looking for a pink dress, she began to try and quickly send me to another store. She did not even try to consider the options elsewhere in the store and then tried to push for an online sale. As someone who not only has a hard time feeling confident and comfortable in clothing during their pregnancy, this was very heartbreaking and definitely did not make me feel great. I used to love buckle, especially because they carried some of my favorites surf brands, but I will not likely return to this location due to her making me feel horrible about myself. read more

The sales staff is amazing. Especially Robbin who is the definition and standard for customer service. Thanks

This particular store/location just has bad sales practices. I worked here and would suggest everyone drive over to the Topeka store. I quit the Manhattan store due to the forceful sales tactics and management styles they taught. They are concerned about "making the sale" and not about consulting the customer (as it is taught by other stores). I refused to be pushy and had many guests who would come in to shop while I was there. I was always I trouble for not hounding the guests that I knew enjoyed being left alone while they shopped. Tip: shop with the sales associate 'Erika', she has been there for years and knows every product inside and out. Do not let this particular store destroy your image of the entire company. I have been with the Buckle for years and will go back to work for another store once I move back to an area with one near by. read more

honestly when i first walked into this store i didn't think i was gonna find anything cause i wasn't having any luck at the other stores, but i walked out with a huge bag full of stuff, the workers were so nice and as i was trying on clothes they would look for stuff they thought i would like!! they were so so nice and loved to help me find what i liked, the clothes there were so cute too, honestly i would recommend going here. read more

Oh hell no! I almost NEVER leave bad reviews, but this one is an exception. I spent 2 hours trying on clothes at the GAP, purchased well over $300 in clothes for the cold winters of Kansas, and remembered a shirt I tried on at The Buckle 2 months prior and I wanted to see if it was on sale. I walked in with my over stuffed bag from the GAP and I was greeted by an overly loud exuberant woman who identified herself as "Miranda." She asked me what i was looking for and I gave a vague description of a green long sleeve shirt I had tried on a few months back. I was hoping my vague interest in the subject would give the oportunity to browse the racks for prices and styles. Oh, no. Not Miranda. She took this as an opportunity to then badger me about some name brand I had never heard of. I gave her a curt answer of, "Oh, well, I don't know that brand." But did that stop her? NO! I was already weary from all the fittings and calculating all the discounts, deals, sales and getting the best deal for my dollar, that's when Miranda stood right between me and a rack of Columbia jackets and said, "Here, let me take your bag." I looked at her like she was crazy! And said, "No. No you can't." Did that stop her... NO WAY! She then said, "Oh, it's ok. I'll take it for you." And proceeded to start pulling my shopping bag and my purse off my arm!! I pulled away and said, "Really, that's ok." Then she suggested that I could place my GAP shopping bag in a changing room that she could lock up for me. She was so aggressive, I just agreed to get her to stop. After unloading my bag and securing it in the changing room, I continued my quest for the green shirt and price matching for Columbia jackets. Found the green shirt and Miranda was right there, in my face, asking me if I'd like to try it on. I said, "No. I'll like to look around a bit more." I backed off the table full of clothes and headed for the back of the store where the clearance items were. You'd think I'd be left alone right? Nope. Miranda followed me back and said, "What's your favorite color?" At this point I was ready to start cursing her out, but instead I was blunt and straight to the point, "I don't shop by color." REALLY?!?! So, I gave up and was about to leave, but I thought, might as well try on the clothes to see if they look good. Got into the changing room and as soon as I got my shirt off, there was a knock on the door, "Does everything fit ok?" REALLY?? Then 2 mins passed and I hear, "Hey Lady! Are you done in there?" That's when I just got dressed and left. As I walk out Miranda calls out, "You have a GREAT DAY!" Wow. I felt harassed. SO...if you like being hounded from the moment you set foot in a store, enjoy being treated like a homeless drifter who has nothing on their mind but to shoplift every item in the place, and LOVE interacting with a low IQ, female version of a rabid pitbull (but with better lipstick) then PLEASE pop on in to this Buckles and enjoy you're shopping experience. Personally I'd rather get a proctology exam from Roseanne Barr. read more

I had a great experience. I am a difficult fit and the associate was very helpful with recommendations and didn't get tired after I tried about 10 pair of jeans on. Of course she tried to upsell me to a more expensive brand. That's her job. It's a for profit company. She helped me order pairs from their website and was all around pleasant. I will be doing my jeans shopping at this buckle from now on. read more