I just came to this store tonight in a last minute rush to find a swimsuit for my upcoming vacation…read morenext week. I was loathing the thought of putting on a swimsuit, but I lost 30 lbs and figured from coming on your website and seeing that your store carries "real" sizes..surely I could find something. The girls at this store were amazing! Kathryn literally pulled every bathing suit and maxi dress she could find in every size possible in order to give me options. She was so patient and attentive with me..giving me opinions on everything and genuinely wanting me to make the right choices. I hadn't tried on suits in a few years and would just wear what fit last year...they made this shopping experience so pleasant that next summer I am absolutely coming back. She deserves a raise if she isnt the store manager. Thank you girls again! You have a customer for life!

Stylish swim attire but overpriced. The selection was a adequate and the service fine.read more

My wife has purchased 2 custom Figure bikini suits from Leyla. Her first was a more basic suit for…read moreher introduction to the world of Figure Competition, and her 2nd was her dream suit after she realized she wanted to do this more often. Both times, Leyla treated her like she was ordering an expensive suit regardless of the price. She was easy to work with, and her design sense is impeccable. My wife will proudly continue competing in these beautiful suits for a long time to come...and any future needs will require trips back to La'Ber...

From the owner: La' Ber Bikini specializes in handmade and customized bikinis and luxury poolside swimwear. We…read moremake custom competition bikinis for (but not limited to) NPC, OCB, IFBB, NGA, and WBFF bikini competitors and figure competitors. We also make custom swimwear bikinis, made specifically for your body, in any color and style you desire! The difference between us and our competition is our customer service and location! We tend to the clients every need and the client can physically come in for a fitting to get the best fitting bikini for their body!

After wandering in and out of the various stores, in the mall, I saw something in the window that…read morecaught my eye. I went in a looked around a bit, a salesperson approached and asked if she could help. I asked about the items I saw in the window, but they didn't have my size. The saleslady tried to see if she had anything similar in my size, but it was a no go. I did see some other things, and she helped me find my size. She was pleasant, knew the merchandise, and professional. This was my first time shopping here and I very much appreciated the level of customer service I received. Luckily,what I bought did work out for me fit wise (it's always a crap shoot with underpinnings). Trying something on in the store and wearing it throughout the day are definitely 2 different things so I feel for the last reviewer in that respect. Been down that road myself in the past. The offerings in Soma are not inexpensive, but at least the quality is there both in product and staff. Thnak you for a very pleasant experience.

Young Employees all on their phones talking about their personal lives....seemed like the manager…read morewas one of them. They gave me another customer's receipt at my last visit and told me I would be refunded $ which never appeared on my account (because it wasn't mine). When I went back to ask why it didn't appear not knowing it wasn't supposed to, they gave me an attitude and dismissed me, told me to call customer service and they could not help even though their employee made the mistake. Then, when I asked them to call being that it was their employee's mistake, they realized it was another customers receipt they gave me instead of mine with an attitude and gave me the correct receipt instead. It's not about the fuckin $ I don't need it. It's about the fact that I received No apology for the confusion or inconvenience caused and that turns you off from stepping foot into that store again.

I highly recommend Renee who provides attentive & personalized service. She makes the process of…read morefinding the perfect fit and style seamless and I seek her out every time I visit Soma.

I was there on 01/05 sometime after 5pm and there is an older lady that works there that was…read morecompletely rude to me. I was waiting in line to try on bras and after she helped the first person to their fitting room she turned to me and just said "yes?" I thought that was strange since I had 2 bras in my hand so clearly I was there to try on bras. I ask for a fitting room and her response is "oh". She takes me to a fitting room where I start trying on the bras, I'm barely starting to try on the second one when she loudly bangs on my dressing room door and starts yelling at me asking how I'm doing. I tell her I'm fine. She continues to ask me lots of questions including my name. At this point it's clear this woman must think I'm stealing. She finally leaves me alone. I come out of the dressing room and put the bra I didn't want on a rack by the fitting room. I continue shopping but I see this older woman stare at me and is trying to see what I'm holding. I see her go to the dressing room I was in trying to find the second bra I tried on. I'm continuing to shop when I turn around and suddenly she's inches from my face just staring at me as if to ensure I'm not stealing or doing something wrong. At this point I'm very annoyed so I give her a dirty look and walk all the way to the other side of the store. She finally leaves me alone and another girl(who was very kind and patient) helped me when I needed some guidance. I'm really disappointed by this experience because I did nothing wrong besides just exist. I was shopping just like everyone else. I'm not sure why this older lady decided to target me. It was especially disappointing to see a minority treat another minority so poorly

If I could give this store in king of Prussia less one star I would! Went there and purchased a…read moreswimsuit. I had to order a smaller size bottom. They check the computer and assured me there was a smaller size available. I proceeded to pay and was told I would receive my item this week. I checked my bank and saw the money was taken out of my account. I went into the email that was sent assuring me my item was on its way! When I pressed on the item number it then informed me my order was cancelled. By now I was irate.,I called their customer service and was waiting on hold for someone to pick up for over an hour. I finally was angle to leave my number for them to return my call, when they did call I V was told that unfortunately they were now out of the size., after a lengthy conversation and trying to explain that in this day and age when you check online and are assured they have it you should me able to believe them. They said there was nothing to be done, I asked why my money was not automatically refunded they had no answer. After much discussion I was finally refunded the money for the piece they couldn't fulfill, unfortunately I now had to drive to King of Prussia in PA to return the top. Now I am paying additional tolls and gas since I live in NJ returned the item only to be told it would take about a week or so before it would show up in my account. The entire experience was very exasperating and I now have no swimsuit! Be very careful when ordering from them, if I hadn't called I've would still be waiting for all item that was never going to arrive!

I'll never purchase again from PacSun and will tell my family and friends to do the same. My…read moredaughter purchased a Xmas gift, at one of their stores, for my wife. We tried to return or exchange it but do not have a receipt and we do not have the last 4 digits of my daughter's credit card. Local store won't even exchange it for the right size and I will not ask my daughter for personal identifiable information. I spent an hour on phone w their customer service rep, Melborn, based in the Philippines. She did hang up on me rather than doing anything to help. She gave me a corporate office phone number that does not go to any answering system and just says nobody is available and terminates the call. Not a very friendly customer service model. We won't buy again from PacSun

Went in 1/24 around 7PM. I didn't see anyone walking around to ask for help and then i turn around…read moreand see three girls at the front of the store (where workers are supposed to be greeting costumers) all whispering to each other and looking everyone up and down as they walk into the store. I asked them for help and one of the girls (black sweater, kinda chubbyish) yelled at me. when i was checking out a girl in a pink sweater (also pretty chubbyish but short) gave me a dirty look. I also saw the manager who was on their phone the whole time. Based on other reviews and people in the area, the store location already has a terrible reputation. Will be looking into higher management.