Lily and her team are great! They're friendly, clean, efficient, and my pedicure lasts for weeks!! It's under new management - so although still called Victorias - they're completely renovating it. My mom and I highly recommend this diamond in the rough! read more

$80 for crooked nails, looking 2 weeks grown out, cuticles all cut up. Everything felt rushed and lily talks your ear off to distract you from her terrible work. Never again. Her first business closed for a reason, beware and go anywhere else! read more

New owners very friendly professional and did a great job on my mani pedi. The place is clean and professional

The owner, Lily, is very personable and friendly. My gel manicure and pedicure came out great! I highly recommend this salon!

My nails were healthy before going in to have gel polish removed. Now they are weak and splitting after they were "buffed" too aggressively.

I was visiting Gloucester from out of state for a wedding. I didn't have time to get a mani-pedi before leaving and figured I would have time while here to go. I didn't realize how hard it would be to find a nail salon. Thankfully, I stumbled upon Victoria's nails! They were able to squeeze me in as a walk-in and the experience was amazing! The salon recently changed ownership, bought by the kindest woman with many years of experience doing nails. You can tell she is working hard to run a successful business. She was so kind. Delina was my nail tech and she did a tremendous job! She helped me find the perfect neutral color to match my wedding activity outfits & was a delight to talk to. The shape of my gel manicure is flawless. I also really loved the products they used. The sugar scrub as part of the spa pedicure was super moisturizing. All in all, this was a great experience & I would highly recommend. Keep in mind, they are under new ownership and doing a lot of renovations to the space. But the service is quality and the people were great! read more

Much to my regret I booked a pedicure at Victoria Nails. Upon arriving I was left unattended standing in the middle of the front room. When I finally was acknowleged I was told to sit in one of the pedicure chairs in another room where another woman promptly got on her phone and started screaming into it at someone, literally screaming right in front of me. Very awkward! I think she then decided she would have to do my pedicure and started, switching out with someone else to polish. When I went to check out they made a rude comment that I was not paying with cash. When I got home I realized that the polish was all lumpy and looked terrible. Now I need to go somewhere else to have them done right. read more

I dropped in to Victoria's for a mani/pedi. There were several loyal customers coming in and out who seemed to really enjoy the service and the technicians knew most of the clients by name. I however, was a little disappointed in the speed of the service and lack of communication. Shellac manicure came out pretty well though. read more

Anna is so good at what she does! So professional and the attention to detail is true talent! Thanks for staying late for me! I will be back!!! read more

I've been to Victoria's Nails several times- typically a mediocre and rushed service that I always hope will get better, but not bad enough to write about. This last time though, my experience merited a review for another reason. I was treating my mother to a pedi and I had one as well. When I went to pay, the woman who did my toes (was also the woman taking payment) first insisted on cash. I didn't have enough to cover both pedis, so I handed her a credit card. "No American Express", she said. OK, so I gave her a different card. She rung it up: $54. As I was about to add the tip to the sales slip, she said: "no no, tip cash". A little surprised and annoyed (I rarely keep cash on me), I agreed and handed her 6 bucks. She looked at it, frowning, then at me and said: "More". Confused, I asked her if the pedi costs more, or was $6 not enough of a tip? My mom didn't even get polish. She says again: "Tip more, you need to give me more, $6 more", and points to my open wallet where she sees some bills peaking out. As she gestures, she's practically touching my wallet. There's more some back and forth with her insisting and my refusing. At that point I'm so taken aback by her rude and entitled behavior, I close my wallet, and say "Sorry, but a tip is for the customer to decide on, not you, and I'm really not obliged to leave anything", and start to leave. Perhaps thinking it's a cash issue, she tries again: "No cash? Then you put more on credit card", and grabs the credit card slip that I've already signed. Now I'm worried she will write in her own tip, so I take the ticket, write a zero on the tip line, and walk out. Since when do businesses tell their customers how much to leave in tips??? I'm flabbergasted, and with hindsight, I should have taken the cash back as well. Needless to say, this place has lost two clients. read more

I recently went to Victorias's Nails for a mani and pedi. The pedicure was fantastic. A young man did it and it might have been one of the best pedis I've had in a long time. A different person came over to paint my toes and then she did my manicure. She was AWFUL! She nicked my cuticles with nippers several times and was very quick and rough. She didn't soak and buff them and when she applied the polish, she missed the sides and it was very uneven. As I sat under the dryer, the polish began to peel and bubble because it was too thick. My cuticles were all jagged and peeling too. Unfortunately, I had already paid before my nails were painted . I went to the front desk and asked the woman politely to refund the $12 for my manicure. I showed her my nails (which looked terrible) and she just stared at me like I had two heads. Then she told me to sit down and wait. She started talking to another working in her native language and it was clear that they were laughing at me! I waited for 10 minutes and then asked again. She said she would redo my nails in a few minutes. I told her that I didn't have the time and I needed to get going. I said I was happy with the pedicure and they could keep the tip, but the manicure was just so awful that I really would like my money back. She kept telling me she would redo it and that it wasn't her fault that I had bad cuticles! needless to say, I did not get my $12 back and will never go back there again. It's unfortunate though becaues the young man that did my pedicure was awesome! read more