unbelievable!!!! Go in today to ride out the rest of this month that is already paid for. I'm on the phone with a client, and the owner has the audacity to question me about my first review! Who does that? Well here's the story in full since I have no reason to curtail my review. I went in the day BEFORE Thanksgiving, I got out of work at 3:30 and arrived right before 4 pm (not 10 minutes till 5!) *it only takes me 15 mins tops to even get to this place from Jefferson st. I use a 15 minute bed and had tanned twice, once 9 mins and the second time 11 minutes. I'm Latina and have a lot of olive in my skin. My melanin perks up very quick in tanning beds and 11 mins in a 15 min bed should definitely had made me pink.. Not even a touch of color! So either the bed is garbage and old or the bulbs need to be changed. But according to the owner, who's supposedly a certified specialist (whatever that means), I should have been in the bed the full 15 mins.... Ummm, no! I've been tanning for 20 years and I know my skin better than any "specialist" around. Not to mention, if I need to be in the bed for 15 mins to even get color, why did she start me out at 9? Anyhow, to go in and be confronted in the manner she did is absolutely nuts! My client couldn't believe what was happening. I've owned a business and run one now.. If I close at 8pm and a customer comes in at 7:55, I'm serving them!! that's how you keep your customers lady! Like I said, I went in the day before Thanksgiving and was told "we're closed".... everything was still on and the doors were open. I mentioned that I thought they didn't close until 7pm (which is actually ridiculously early since during the holidays a lot of people have to work later)....But she tells me she closes early cause of the holiday... I mentioned that thanksgiving wasn't until the next day and all I got was a rude "well we're closed sweetie"..... This lady has a lot of audacity and nerve! After reading the other reviews, trying the beds, having the must unprofessional confrontation, and 80 something dollars later, I walked out. She had the nerve to say "come on sweetie" after arguing with me while I have a client on the phone who's like "WHAT THE HELL?". You don't speak to a damn near 40 year old on such condescending tones! She had the nerve to tell me that yelp reviews are bad for business. Well guess what "sweetie" your confrontational attitude and lack of willingness to allow your clients to use the bed they pay for on a day that was not a holiday in the first place, is bad for business!! At your age you should know better. I'm disgusted by the way she handled this issue and thank God for forums like this so people can be warned about what a low level business this is. I should have read the reviews before stepping foot into that dark, drab, hot mess of tanning salon. Never again! read more