Went into the store with a question about my phones charging port and was met by two extremely rude…read moreand condescending men. One, a mid 30's guy, was sitting behind the counter talking to an older employee. I was experiencing some charging issues on a year old phone when the older gentlemen rolled his eyes and the younger guy told me to buy a new phone. No solutions other than to waste more money on another phone instead of offering to even look at my phone. For a company storefront in a very small town I would recommend that you stress how important rude and condescending attitudes towards your customers will affect your success in that area, not to mention the fact that your coverage is basically intermittent at best these days in this area I will gladly be looking for another provider After 18 years. Not that my opinion matters to such a large company but in a world of options you may want to hire from a better pool instead of dredging the bottom to find clown to represent your products and services!

Five stars for StreamWise Solutions, and special recognition for Juan…read more I originally contacted StreamWise to install an outdoor OTA antenna for our home. I've been using OTA television for about 13 years and currently have five TVs, each with its own indoor antenna. That setup worked, but I wanted to finally move to a properly installed outdoor antenna that could serve the entire house. StreamWise absolutely delivered on that. The reception from the new outdoor antenna is outstanding. Channels that could be inconsistent with the indoor antennas are now coming in extremely well, and having one properly installed antenna serving the house is a much cleaner and better solution. But surprisingly, the OTA installation may not even be the most valuable thing StreamWise did for me. Our house already had RJ45/Ethernet connections installed in multiple rooms, but they were useless because the wiring and central panel was not complete / bad. I wanted to take advantage of those connections for years because I prefer hardwired internet for stationary devices rather than having everything competing over Wi-Fi. Juanito took the time to look at the existing wiring, understand what had been done in the house, troubleshoot the panel, and get the Ethernet connections functioning. And he explained the setup so I actually understand how to manage it going forward. That is the real game changer for me. We're a family of four with a lot of connected devices, multiple TVs, streaming, security cameras, and everything else on three floors! Until now, most of that depended heavily on Wi-Fi. With the existing Ethernet infrastructure finally working, I can hardwire TVs and other high-use stationary devices (work laptop) throughout the house and reserve Wi-Fi for the devices that actually need it. That should allow me to get much more out of the internet connection I already have rather than simply paying for increasingly higher bandwidth. It also gives me the flexibility to consider lower-cost internet plans and other ISPs because the home network itself is no longer the bottleneck. That is what impressed me most about Juanito. He didn't simply show up, install the antenna I requested and leave. He recognized another problem that was important to me, took the time to work through it, fixed it, and then helped me understand the solution. That kind of service is worth calling out. So if you're considering StreamWise for an OTA antenna, I can absolutely recommend them. The antenna installation and reception have been excellent. But in my case, getting the wired network throughout my house working properly may end up being even more valuable over the long term. This is not inexpensive work especially all the things I needed help with like my RJ45 fix so I spent the money to do it right. I expect my ROI to take a few years, if not in one year if I can get the right ISP and affordable plan soon. In short, excellent work by StreamWise and especially Juanito. This was one of those service calls where I ended up getting considerably more value than I expected. Highly recommended. p.s. once I get the new internet, start seeing the savings plan to look at other options as needed. A mesh system to increase any bandwidth dead spots, I find and possibly the Tablo concept. Most likely will give Streamwise that business. I need them to stick around.

Juan from Streamwise Solutionsdid an excellent job in the installation of Tablo TV and updating 5…read moretelevision sets in our home

BLACK OWNED VETERAN!! COME THRU he's next to the cobbler factory. You can watch a movie grab a bite…read moreto eat and he'll be done before you know it. Great service!

They failed to repair my devices and kept it for too long. I would recommend anytime but them…read more Don't walk run!

Once again I give Matt (the owner) 5 Stars for repairing my crashed PC and the highest of…read morecompliments. This man is unbelievable. He takes his time and explains everything to you including other reasonable options. My PC's hard drive crashed and at first we beleived that I lost years of information but luckily I've had Google One Drive and Matt recovered everything. If youre looking for an honest and knowledgable man, you got to go to A+ Computer. He also repairs cell phones and he's open 7 days a week. Thanks Matt!!!

Outstanding service - fast, professional and creative. My company computer motherboard died while…read moremy continuous work was crucial for supporting a large corporate account. Instead of having me wait for the new motherboard arrival (up to 5 business days), Matt came up with a creative solution - transferring my hard drive image to a compatible (and even more powerful) PC he had available. My old PC was taken as a trade-in. This had me back in business the same day for a very reasonable price.

We run two small home-based businesses and CHTS supplies us with a very robust security system. I…read morefeel very confident with them because I know they do a lot of tech solutions for medical offices, and those have to be VERY secure for HIPAA, etc. I've called CHTS on a few occasions with other, non-security, technical issues, and they've been able to remote in and get the items taken care of; I don't have to take my laptop someplace and wait for it, which is huge when you're trying to run a business. Everyone from the technicians to the receptionist and the billing department have been kind and gracious. I would highly recommend this company; they have been great to work with.

Last year, we purchased a phone system from Colorado Hi-Tech. We were in a situation where our…read morebudget was tight, but we obviously needed a system that would meet our needs. We have struggled with our system since the day it was installed. It has NEVER worked correctly. We would call them and they'd say that's a comcast problem. We'd call comcast and they would say it's the settings in your phone. I always felt like I was getting the run around. They sold me a phone system, and did not want to service me. Not only did they not want to service me, I had a tech be extremely rude with me Out of about 8 service calls I only had 1 that felt like I found a solution, and that was because it actually was a comcast problem. This is not a company that finds out your needs and sets up a system that meets them. This is a company that sells phone systems. After that, good luck. I had someone at my office today to service my phones. When I told them what I paid for the system, they said I was ripped off. I'm extremely disappointed.

Josh and the rest of the Analytics team have been amazing to work with!…read more They are patient and friendly and amazing problem solvers. I would recommend them hands down for all IT needs.

Be aware of this company. They had me sign a 1-year contract that included a 90 day trial period…read morethat states you can cancel at any time. My business, just like so many others, had to shut down due to the corona virus mandate. I sent an email to Analytics stating I needed to stop their service as there was no one in the office. This email was sent within the 90 days, but they never replied. Instead they just kept sending their invoices each month and provided our company with no services. I reiterated that I did not want their service. I spoke to one of the principles at the company directly & explained that I sent them an email prior to the 90 days and requested the service to stop. No one from their company has been here since March & they have not performed any service for our company except for adding webroot which is some internet security software that I have asked them to remove months ago. BTW you cannot get this software removed from your server or PCs without their permission which now is a problem for us. Anyway, they are now demanding payment for all the months since the trial ended and turned this over to a collection service. How desperate for business during these difficult times can they be? You would think they would honor their 90-day clause especially during this pandemic that we are all trying to live through. This is not a service you want to do business with. STAY AWAY.