I come here regularly. They do a good job and their prices are very fair. It's whomever is…read moreavailable, you usually can't request a certain tech unless you call ahead. Most time, they can help you within a few minutes of walking in. If you want ombré, which I did, you might have a 10-15 minute wait. Today they were playing 90's to current popular music. The salon is clean other than some nail polish splatter at some of the stations. They do reuse nail files, don't use fresh ones, if that is a concern of yours. Milk be back. Mist if my services here have been positive and I've been coming here for a few years.

Just two days later, the nails are chipping, showcasing uncured gel. I cannot believe in 2025 my…read morenails look like this especially for $55.

Currently here getting my toes done by a sweet lady and I would definitely recommend checking out…read morethis nail spot. I do not normally treat myself to pedicures but I really appreciate the time she put into my pedicure. It's not very often nail techs will take their time doing a pedicure but she did. My feet are not pretty but she took the time to go through and get rid of any extra skin/cuticles and even clipped spots that were missed the first time round. She created great small conversation without being overbearing but overall I really appreciate the attention to detail in making my feet pretty.

My sister and I always get manicures and pedicures when she comes to town. And gardenia was the one…read morethat opened the earliest at 9:30. We arrived shortly after they opened. We both got Gel pedicures and she got a gel manicure and I got a dip manicure. It definitely took a little longer than I was used to but my fingers and toes look SO good. I'm so rough with my hands so the bar is set if my nails still look good after a few days and they still look like I got them done this morning! I'm bummed I don't live closer because this might be my new nail salon.

I came here on 10/17/2015, last minute for my nails to get done the day BEFORE my wedding. I had…read morebeen so business and lot of life events came up where I got distracted and did not remember to make an appointment to get my nails done. I was looking for one close to my house and this was bought up. I came in there, had NO idea what I wanted, just some sort of french tips. Kelly helped me out with what I should get and she did such an amazing job! I will def be going back in there to get my nails done. I love the work that they did and it was just very professional. 5***** and it such a good clean place too! Def recommend it. Thank you guys so much again. The nails were perfect for the wedding and I got some many compliments about them when I was showing them the rings. :)

Great place for a mani and pedi! I have been a loyal customer of a nearby nail salon but after…read morethey messed with my appointments for my wedding I will not return. I need a new nail salon when I visited Richmond and I have found it. They were very nice from the moment I walked in and did and amazing job on my nails. They did not rush through the mani or pedi! Thank you so much! I will be back the next time I'm in Richmond!!

I came in on a Saturday morning and asked for a full set and pedicure. A man sat me down and…read moreimmediately began working on my nails. I told him I wanted coffin shape and a French design. He said square shape would probably look better. I said okay cool, just as long as it's French. I picked my colors and he kept doing the nails. Once it was time to do the design he says "just to let you know we aren't doing French" and then proceeds to color my entire nail. Never cut down my cuticles, left glue all around my nails, a few of them were even crooked. His attitude and vibe were very bossy and I didn't like that at all. Once he was done I was so turned off I didn't want to get a pedicure. I was charged 78 for some bs. Probably my fault for not going to my regular place but def a lesson learned.

Bella was amazing!! My nails have never looked better! So sweet and took we time, really caring…read moreabout her service!!

I've been going here for nail services for several years. I like that the place is clean, they…read morebring wrapped sanitized tools, use foot bath liners. Picking color is a bit of drag, using those wheels of colors. I've tried remembering or writing down color numbers, but I wish they'd put these in our profiles. I have recommended to others. (Once I had hair wash/blowout and I think I'll just stay with nail services. Hair was only so-so.)

Great service here, they're always friendly and it's a clean spa. Definitely recommend for nails &…read morewaxing

We love coming this Salon , their team is friendly and professional , everything is good cleaned…read moreat here , I was done my nails and pedicure and hair highlights , they did excellent job , exactly what I wanted, i love my nails and hair , I will be back again next time.

Since most only read part of a long review I will stress that you need to ask for Mel. This would…read morebe a 5 star review if it were in Mel only. She was the voice of reason and listened to what the people in her chair wanted. I had a party of 5 for mani/pedi (3 adults/ 2 kids) and we arrived at 2:40p. To start, there was a lot of pressure when picking our colors to get powder or gel, even on the 9 and 11 year old. I wanted French tips but after realizing Vincent only wanted to yodel powder, I chose a neutral basic polish. Mel had to speak up and tell him we didn't want gel or powder. We were all seated in the pedi seat. Vincent worked on me, Mel on the 9 year old child pedi, and the son on the 13 year old. Later, Mel worked on the other adult pedi and the son on the 11 year old pedi. Vincent was fast. Too fast; I feel I didn't get the proper care and attention. Vincent was finished with my pedi before Mel finished the 9 year old child pedi. Worse he decided to attempt to recut my nail AFTER applying my dark red polish and accidentally cut my nail bed. It is now sensitive to touch and painful to walk with shoes on. Only after a loud "ouch" did he stop even though I tried to pull my foot back as soon as I felt him touch the skin. It was a truly stupid move, I mean who cuts a nail when you can't see what is below it? Additionally, he took 2 phone calls and appointments while doing my pedi and he still finished before the other 2 pedi that started at the she time (this is important later in the story) Moving to my mani, I started by clearly stating to leave them long and it was ok that 2 broken ones remain shorter. I have gorgeous, strong natural nails. Two were only broken because I work with horses and dump 50 lbs muck tubs daily. He starts cutting and I remind him to leave them long. Then I realized he was changing my pretty square nail into a point. I told him to leave them square. He then goes back over the points and cuts them to square. By this time, I can see my fingertips which I really don't like. He checks his works, picks up the clippers again and I threatened to take his clippers and throw them across the room if he cut more off. The rest of the mani was fine but the damage was done. My mani was complete before the 2nd adult and other child starts. In walks another appointment which he just made while doing my pedi. Instead of starting the other 2 in my party, he takes the new client. In hindsight, probably good for the others in my party. The other adult was alarmed that both my mani and pedi were complete and mostly dry before her toenail polish was applied. I moved back to the pedi chairs with the rest of my party. The 11 year old pedi finally started when 2 more appointments walk in for 4:30 appts (they close at 5pm). Remember, I was done, the 9 year old was done, the other adult was almost done with her pedi, the 13 year old was waiting to get her mani, and the 11 year old pedi was just starting. I am getting tired of writing so let's end by pointing out the other 3 customers who came in while we were there were all finished when we left at 5:45p. With only 3 workers, I feel attention should have been paid to my party to finish our agreed services before working on other appointments. Ask for Mel; they definitely need her in this salon. avoid Vincent if you like your natural long nails. Be prepared for a little bickering among the staff.

Ha is amazing! You will not get a better hair cut, color, style for the price anywhere else in…read moreRichmond. She knows what she's doing. I feel like everyone I know goes to and loves Ha!

This is my first time going to the salon, and it was incredible. They performed exactly the…read moreservices I wanted, and it was beyond relaxing.

Cathy is always nice and is also careful to make her customer feel confident that her efforts will…read morebe amazing.

Went to ask for a shape change was extremely rude, I really was just stopping in to check the…read morevibes. I had an off putting feeling anyways

Chloe is amazing. I've been here a few times and it's always clean, calm and quiet :) Chloe is a…read moresweetie pie, she always is patient when I show her pics of crazy nail ideas I want to try, and she always CRUSHES it! Highly recommend this spot and Chloe!

What an amazing space! First off, the salon was clean, well kept and felt very comfortable. They…read morehad multiple pedicure/manicure stations which could accommodate multiple people. I got the aurora signature pedicure as a treat to myself which included a hot stone massage, paraffin wax dip and even a neck/shoulder massage at the end. They also gifted me a packet of collagen serum lotion to use at home to keep the pedicure softness going. My entire experience lasted about 80 minutes and I was in heaven the entire time. My nail tech took his time and made sure to check in with me to ensure I was comfortable throughout the process. I did receive gel on my toes and got a French design which was executed perfectly. I will definitely be back for a pedicure the next time I need one. Things to note, I did notice that the eyebrow station is in the corner but not very covered from view of others, I'd prefer more privacy, there also is not a separate massage room for the neck massage so it is done in the main salon. Pro-tip they do offer a 5% discount if you pay in cash just something to consider.

I love love love this salon! Chewy is so professional, charismatic, and pleasant to talk to! I made…read morean appointment online (styleseat) for a pedicure and gel fill in. I love that I told her exactly what I wanted (nail shape) and she got them perfect! After having a terrible and overpriced nail experience, Chewy was a breath of fresh air! Whatever it is you're looking for, you'll find it in this salon! I've only been once but I most certainly became a regular after such a great experience!