Purchased my Cougar from them and had a great buying experience, this is in 2019. as the R.V. has…read moreaged a little we had some items that was not working correctly. Took it back to them and they performed all the needed services and went above and beyond to make the R.V. what we needed it to be. John Hill

I tried to buy a 2021 Keystone Carbon 5th wheel toy hauler from Lakeshore RV this summer. It did…read morenot go well: Lakeshore defaulted on the deal in the midst of the purchase transaction, after keeping my wife and me waiting for 3 hours without explanation or apology. This despite having a signed Purchase Agreement and deposit with them. Background: We're easy customers, well-qualified, and the super low-hassle type. We did our homework, and found the exact model we wanted in stock at Lakeshore (Keystone Carbon 358), contacted the dealer, agreed on a price and trade-in, and got approved for financing via the dealer. We had planned to trade in our beloved 2008 Keystone Laredo - the trade-in number was not great, but good enough to make the deal worthwhile to have the new unit for the 2nd half of the 2021 camping season, and it would save us the bother of having to do a private sale. Lakeshore was also not able to help us with our hitch - we needed a new adapter plate for our wonderful Pullrite Superglide. Reason: "We don't do anything with hitches." Strange for a volume RV seller. After a long search in finding the right hitch plate (since I also am not a hitch specialist or RV dealer), we were ready to sign and do the deal. We cleaned out our Laredo 5th wheel, brought it to Lakeshore at the time of our appointment, and met our salesman. He "had to take care of few things" and asked us to pull our trailer around to the service department. After three hours in the waiting room, he asked me to step outside to speak privately (why not in his office?). - "They don't want to take your trailer in trade." Me: "What? Why? Are you saying I mis-represented it?" - "No, not at all. My guys just don't want it. We can still sell you the new one at full price (without your trade). I'm very sorry." What "guys?" The salesman was literally the only person who ever spoke to us. No one was around to give us an explanation, and there was no effort to re-negotiate the trade (which I probably would have agreed to). This unexpected ending happened after we were largely ignored for three hours. We sat in the waiting room, looking all very happy-new-customer-like, but no one came over to us to greet us, offer us coffee, or explain the wait, other than the occasional run-by by our salesguy telling us "I'm working on it...". For us, Lakeshore RV was a strange, almost empty and very odd-feeling place. We walked in and out of our new coach several times, and no one took any time to say hi or even make eye contact with the smiling couple clearly anticipating their fun new purchase. Dealing with Lakeshore RV was not a good experience for us. So we had a 300-mile drive (towing our current RV), an entire day wasted, and 3 hours sitting in their waiting room (without being told why we had to wait) when were literally the only customers in the place. My guess is they never wanted our unit, and hoped that "new buyer fever" would overcome us and we would do the deal for the full price. We've not heard from the dealer since then, so the bad taste from our poor experience from Lakeshore RV remains. The attached photo is right from their website. It's a lie.

WOW.... What a great group of people to work with. We were traveling in our Newmar 43 ft Class A…read moreCoach and while in Southaven, MI, one of our slides developed a problem. One of the metal brackets, under the slide, lost ALL six screws and was hanging down about 3-4 inches. Of course.... It's the weekend. This is an important part of the Coach slide and.... This is not good. On Monday, I called Newmar to find an Authorized Dealer. They suggested I call Midway RV in Grand Rapids... only an hour away and it's in the direction we were traveling anyway. Yeaaaa !! The Service staff were very friendly, and helpful. Scheduling with Dave, the Service Mgr, was pleasant. He said... I can't get you in at all today.. (Monday), but probably Tuesday morning, if you can be here by 8:30 AM. I said "Certainly". I then asked if they had room for us to "park & plug-in". Dave said "yes!". Perfect, we will see you about noon today !! We drove up Monday, parked & plugged in, very thankfully. Early Tuesday morning , they had us in and work was completed by 12:00 noon. They inspected both plates and fixed them !! And, we were back on the road feeling sooooooo pleased. Though we were not there to buy an RV.... I would certainly recommend them for RV Service.

Called midway Monday afternoon, explained that I was traveling and far from home. My air…read moreconditioner cooling had flown off.. Spoke with Dave and he couldn't have been more helpful. They had the part I needed. He gave me directions to their shop and had it waiting for me when i arrived. Was able to sell to me for less than originally quoted. Can't thank you enough..made my travels a little less stressful.

I finally found a good place to service my rv!!! I had a few terrible experiences and I'm very…read morehappy to have found this place. Scott, the service manager, is professional and honest. I've had nothing but good experiences here. Can't recommend them enough.

After spending the last couple of years dreaming and researching Super Cs we found the one we were…read morelooking for listed on RV Trader at Holland motor homes. We contacted them early in January of 2026 to inquire about the Renegade Verona LE 38 LDG that they had for sale. We made contact with Jeremy Smit and were very impressed from our first conversation. Because we were 600 miles away from the dealership we went ahead and made plans to have a certified RV inspector to inspect the RV for us. The dealership made it very easy for the inspector to come and do his inspection. We had many conversations with Jeremy about the motor home and he was always knowledgeable and able to answer all of our questions. There were a few things that we wanted fixed on the motor home and we felt that Holland Motor Homes went above our expectations. We finally made the trip to Michigan to pick up our motor home the end of March. They made the whole process very enjoyable and stress free. We were very impressed with several items they included that we were not expecting. An entire set of bedding which included pillows, sheets and a beautiful bed spread. The day we were there to pick up our motor home we were given a thorough tutorial on all operations by Steve who answered all our questions. We would highly recommend Holland Motor Home. Scott & Caroline

My husband & I went to All Seasons RV, in Muskegon, MI, just to look at different options in…read moretrailers, as we were planning on making a purchase in the next month. When we pulled in & walked into the establishment, "it felt good," because we were greeted by everyone & they were ALL so friendly. Rob Kusowski approached us, introduced himself and asked how we were doing & if there was anything he could help us with? Rob is the type of guy/salesman that everyone hopes and prays for, as far as dealing with, when making a huge purchase like this. He was never once pushy nor rude. The thing I loved most about Rob was his honesty. He is very knowledgeable of his products and went above & beyond to make our decision easy. His attitude in & about everything is what made us decide to purchase earlier than expected. Rob was even kind enough to add in free delivery of our 5th wheel, to the campground over an hour away. After delivery, we had a minor with our furnace, Called the Service department and they resolved the issue immediately. EVERYONE was AMAZING & so friendly as well as very informative & made us so comfortable. If you are looking for honest & sincere service, I highly recommend that you do business with Rob Kusowski at All Seasons RV & NOWHERE else!

All I can say is WOW! We had amazing service at All Seasons. Our sales person Tyler and his new…read moretrainee Jay were instrumental in finding us the perfect RV for my husband and I. We had a list of criteria a mile long and they found two RV's that would fit the bill. It was easy to work with Mike in the finance department too. We owned a smaller camper for seven years and just stopped randomly to see if we could find the "perfect" camper to get an upgrade. We purchased that day! Super happy with the whole experience and we would both recommend them highly.

Had our slide out seal replaced and bearings repacked. They did a great job! No issues so far! The…read morebearings on our rig are special 10K pound axles with special seals. No problem for them!

Absolutely wonderful service here. They've earned a customer for life. About a month ago, I stopped…read morein for some used items advertised on Craigslist. After looking through their extensive supply of used items, I purchased a stove, microwave, some weatherstripping, and some sealer. Today I went back in for some caulking material and to browse their used parts inventory. Ed, the professional and helpful salesperson, came out to greet me personally. He looked at me and asked my last name. I told him, and he said, "you forgot an item here last time." They held a $6 weatherstrip for me behind the counter for a month in a box labeled with my name on it that I had forgotten during my previous visit. He even went as far as to try to look me up in the phone book. Thank you, Ed, and the staff at Modern RV for your honesty and integrity. You've earned a loyal customer for life.

Snow storm and mistake on delivery time still great experience…read moreDecember 29, 2025 scheduled date I was given, however Patrick had December 30 on his paper work and was surprised to see me there with my trade I just picked up from storage in Hudsonville, Mi. Problem was I had to have my deliver the 29th and I had to have it near 1:00 PM to give me time to get the new RV to my Hudsonville indoor heated storage location before they closed. Maybe the worst weather this winter tried its best to make things hard, but it failed. Patrick Brown (my salesman) did everything needed to make it happen even thought the finance lady was not there and he had to get a substitute money person to make the deal happen and he had to get the prep people to push the new coach delivery up a whole day. Patrick made everything happen and I made it to storage with 10 minutes to spare. I am not sure how the date got messed, but Terrytown and Patrick fixed everything. AS I said this is my 4 purchase from Terrytown which includes three Super C's and one B, this one was a new Super C and I traded a 2025 Sunseeker 2400B Sprinter (purchased from a different dealer) that proved to be great but just too small in the bedroom and in the storage department. All my purchases from Terrytown were for new coaches and all the purchases have been good experiences. I am 81 and have owned more than 30 new coaches. I buy and trade a lot, if I live long enough I will be back to see Patrick and Terrytown again. jond

We brought our Jayco Eagle to Terrytown and they noticed a small tear in our roof membrane and…read morerecommended we replace the membrane. About 10 weeks later, the roof lining was finally replaced. We called to check on the trailer many times, and there were always "reasons" why it was not finished in a timely manner. Often items needed to be ordered. We picked up the trailer and from what we could see with the naked eye, the roof looked ok. We are not experts. Fast forward to February 2026. We traveled to Galveston, Texas. Just traveling down the highway at 65mph, the membrane ripped away. We contacted Terrytown and told them about the issue and stated: We "do believe that Terrytown should stand behind their work. Given that the new roof was put on by Terrytown only 6 months ago, the conclusion is an improper install." Terrytown refused reimbursement. They would not stand behind their work.

Our 5 year old travel trailer had significant water damage. Unsure where to go to get an estimate…read morefor insurance, we found Point North RV. They had great reviews on Google and were not too far from our campground. They were amazing to work with. Rudy was very knowledgeable and up front about what we could expect. They worked well with our insurance company and were very supportive as we found out our trailer was getting totaled. I would highly recommend them!

Outstanding RV dealership. I had a warranty issue with a cargo trailer that I purchased at another…read moredealership. The other dealership (Mid City Trailers) would not fix the issue with the left turn signal. Point North took care of the issue with a smile. Rudy and Craig (Service Dept) are excellent. I would definitely go here for any service needs.

When things can't get any worse with our used forest river 2018 Salem!! It did my wife says things…read morearen't cold in refrigerator it died. How and the hell did the tech do a complete inspectio 1 anode rod fried 2 shower faucet wouldn shut off and cost me $200 to get it fixed 3 kitchen faucet leaks and sprays water 4 delivered without propane that was promised. Chelsea and Bruce won't return calls or check and see how they can make it right. Now a dead refrigerator Well maybe my lawyer can get somewhere.

Took my brand-new 2025 camper here for a simple warranty repair and winterization. Factory solar…read morecharge controller was bad from day one (half power, manual shut-off didn't work). They called me once after a few weeks to say it was ready and "nothing was wrong." I refused to pick it up because I knew it still wasn't fixed. As an electrician I knew exactly what was wrong and told them it needed to be replaced. After that single phone call it sat untouched for another full month no calls no update nothing. I finally had to call Bish's corporate office. They said someone would reach out to me from corporate. Only the sales person I talked to did. So fail on that end too. After I told the store I called Corporate did they actually look at it again, find a replacement controller they apparently had in stock the whole time, and install it overnight. 41 days total for one in-stock warranty part that I had to push for myself. This is the same store that ignored every call when I was trying to buy the camper in the first place (see my other review; corporate had to step in then too). I gave the purchase 5 stars at the time, but in hindsight it should've been lower.Red flags were there from the start. I have now lost my indoor storage for the winter, I was going to use the county fair grounds since Im past the drop off date. guess my brand new camper is going to have to sit outside this winter or I will have to pay a arm and a leg to store it somewhere else. I will never use Bish's again, they've lost a customer for life. I won't even take the "free winterizations for life" just to avoid coming back here. there was "No I'm sorry we took so long" Nothing.... Just here's your camper and have a nice day. I guess it is since I have my camper back and a lesson was learned. Two stars is generous only reason Im giving 2 stars is that the problem is fixed.

The guy is not only very well knowledgeable but has absolutely the most amazing character ive ever…read moreseen. I would send all rv and camper repair to him only. He earned my loyalty today. He fixed my sewage, hot water heater and told me how to replace my thermostat. This is truly priceless. I fell on hard times and he went above and beyond and worked on Saturday on top of it. Very reasonable rates.