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    Veterinary Specialty Services

    3.4 (15 reviews)
    Open Open 24 hours

    Services - Veterinary Specialty Services

    Emergency pet hospital

    Pet physical or wellness exam

    Pet vaccinations

    Veterinary Specialty Services Photos

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    Veterinary Emergency Group - VEG veterinarians in surgery

    Veterinary Emergency Group

    (72 reviews)

    They were super, duper nice at Veterinary Emergency Group when I called. I was on the way home from…read morework and completely mowed over a possum going about 25mph. I felt absolutely HORRIBLE (I like to consider myself an empath, lol). But VEG were super friendly on the phone and gave some good advice. Unfortunately, they don't do possums, lol, so I had to give up and drive away, but they were super friendly on the phone and deserve a 5 star review.

    The veterinarian, Dr. Rachel Williams, let my dog die…read more She sent him home while he was still actively struggling -- with blood and foam coming from his mouth, barely able to walk, dehydrated, and clearly not stable. She knew he was likely going to continue having seizures, yet instead of focusing on stabilizing him first, she immediately jumped to the worst-case scenario the moment she heard his age: "brain tumor." We had barely been in the building for 20 seconds before his history was dismissed. Nothing I told her about my dog seemed to matter. Before fully considering basic history, bloodwork, or less extreme possibilities, she was already preparing a treatment plan totaling nearly $9,000: MRI -- $4,000 Possible brain tumor surgery -- $5,000 At that point, my dog hadn't even been stabilized. The second I questioned whether there was any guarantee he would survive and asked if we could simply focus on stabilizing and monitoring him first, it felt like treatment stopped altogether. They disconnected his IV despite acknowledging he was dehydrated. That alone makes no sense to me -- hydration and stabilization are basic emergency care, and that's exactly why we came to the ER. When I asked if we could at least keep him overnight for monitoring, I was told, "It would still be $4,000." My dog left that ER in terrible condition, and they knew it. He still had blood and foam in his mouth. He could barely walk when we got home. Throughout the night, he struggled to breathe while stressed and suffering, and 12 hours later, my dog died right in front of my eyes. Maybe he had a brain tumor. Maybe he didn't. What I do know is that I was handed every possible worst-case scenario before anyone seemed willing to focus on the basics. I had to ask questions just to hear anything remotely positive. I had to ask about the bloodwork -- which I was told came back perfectly fine. I had to ask about the ultrasound -- which I was also told looked perfectly fine. We trusted this place. Looking back, I'm incredibly grateful I didn't leave him there overnight, because I truly believe he would have died there alone. It's heartbreaking to live in a world where money-driven protocols seem to come before compassionate patient care. My dog deserved better than this. . $800 to worsen my dog's condition. Please don't be fooled by this place and their great reviews. On the forefront, they are great, but you better have money. They have an agenda. At least Dr. Rachel Williams does. I am more than willing to speak to anyone on my experience. There is so much more to this story. I am so heartbroken over this, and so mad at myself for choosing this ER.

    Veterinary Specialty Services - Hallway

    Veterinary Specialty Services

    (190 reviews)

    My puppy passed here . But they provided excellent care to him in his last days . The veterinarians…read morewere kind and provided updates . He got chicken and rice everyday which he loves . I am devastated about my puppy boy but know that they did the best the could and provided excellent care

    About two years ago, we brought our female tortoiseshell cat to Veterinary Specialty Services after…read moretwo other veterinarians referred us there. The team at VSS carefully reviewed her imaging and records, and after a thorough assessment, recommended surgery right away. The doctor took the time to explain everything in detail -- what the procedure involved, what to expect, and the possible outcomes. We never felt rushed or pressured, only supported. Our cat was ultimately diagnosed with a rare form of throat cancer that typically occurs in dogs. Despite the seriousness of her condition, the staff gave us hope and confidence that she still had a full, happy life ahead of her. The surgeon personally called us after the procedure to update us and reassure us that she was doing well -- which meant so much, especially since it was her first night ever away from us. Thanks to the skill, compassion, and dedication of everyone at VSS, our girl made a full recovery and is now healthy, happy, and very much the Queen of the Castle. We are so grateful and would recommend Veterinary Specialty Services to anyone in need of expert, compassionate care for their pet.

    Animal Emergency Clinic - Jasper

    Animal Emergency Clinic

    (104 reviews)

    I had to put my beloved rat Inigo to sleep because of the severity of his necrotizing fasciitis…read more Everything about it was awful except for the hospital. They made sure he, his sister Isolde (visiting for another less serious ailment), and I were all comfortable. Everyone was extremely sensitive about the hard decision I was making, and they gave me plenty of time to say goodbye to Inigo before taking him to the back, but I was ready to end his torment. Most of the skin on his belly was missing by this point, and the wound was deep. They allowed me back after Inigo had been given an anesthetic gas that made him fall into a peaceful sleep. I was with him when they euthanized him, and after he was dead, the vet immediately expressed her sympathy for my loss. I cried, but I was also happy that he wasn't in pain anymore, after having had to wait days until my husband's paycheck came and I could take him to the vet. The vet understood I was living in poverty and had done the best I could to keep Inigo alive. She could see that I had been trying to keep the wound clean and it had still been growing. She reassured me I'd done all I could, and since she knew I'd had to borrow money to have enough to Uber out there (I had wound up there before when my vet was unavailable and knew my rats would get good care there, even though it's easily thirty minutes from my house), she waived the exam fee for both of my rats, recommending Isolde see a specialist, and only having me pay for the cost of Inigo's euthanasia, which was $60. Every single person who worked there that I encountered knew what was going on with me and my rats, and told me they were sorry that my rat was dying/had died. I felt that Inigo was treated with the dignity he deserved as a living being, and they didn't act like he was less important because he was a rat and not a cat or dog. The euthanasia was over quickly and performed in a gentle manner, which made it much easier to bear (rats have to be euthanized by a needle in the heart, but she did this only after gassing him and by sticking the needle through his ribs on the side). Then they wrapped him in a blanket for me to take him home. I'm so, so grateful for the compassion and care that they showed to him. I absolutely recommend them and would go back in a heartbeat if one of my other rats needed something done. If the doctor who helped ease Inigo's suffering is reading this, thank you. He brought a lot of joy into our lives and he deserved the treatment he got, so I appreciate you treating him so humanely. I will always remember what you did for him.

    Brought my dog Reese in for an emergency visit on January 1, 2026. Before he was even examined,…read morestaff began presenting euthanasia options and memorial keepsakes while he was still in my arms. No examination had taken place. I left and took him to Southwick Veterinary Hospital where he was fully treated and recovered completely. Was later billed $349 by AEC for services not rendered. When I attempted to pay only for what was actually performed, I was told to pay the full amount or go to court.A court date was also scheduled without my knowledge or notification. Would not recommend.

    Hawthorne - Part of the waiting area

    Hawthorne

    (94 reviews)

    I've read a lot of these reviews and some were poor. I do not understand that because I had the…read morebest 1st experience. The front desk staff, the techs, and Dr. Trickel were all amazing and compassionate and treated my bunnies with the utmost care. One of my quad needed a molar trim. If I absolutely had to say one negative thing is that the wait time was a little long But that said it is a hospital and they take emergency patients so I can say if I have an emergency I would want them to take my baby right away. If you don't want to take a chance that you may have a wait time due to an emergency that may come in then you may want to seek more of a clinic type vets office. Thank you Hawthorne and Dr. Trickel

    We took our doxie here to have her put to sleep after she took a quick turn with aggressive cancer…read more It was the only place nearby that was available. I have had to have pets put to sleep before and, even at the emergency vet, they've had a comforting room that doesn't feel sterile, with soft lighting, and seating. I guess I shouldn't have set my expectations that high. We were led to a dirty exam room with only a hard bench to sit on, had dog hair everywhere and smelled very very heavily of urine. I understand it is a vet's office, but I've never gone into an exam room that felt dirty before. After speaking with someone else who has gone here, they also reported that smell. The vet tech had a very strange demeanor and I understand having to protect your emotions in a job where you have to do this frequently but it was very uncomfortable. They took a very long time to return after they had sedated our pup and it made the whole experience feel that much worse. They had a very hard time putting in the IV, which is not their fault, as she had become very dehydrated within the last day. But watching them bend her leg in strange positions when she was unwell was very very upsetting. Finally, I called after 3 weeks of not receiving any phone call about her cremains being ready. They said it took about 2 weeks and I was trying to be patient. They told me that they had called me an entire week prior and had left a voicemail. I checked my missed calls and my voicemails and did not have either so I do not believe they actually called me. They may be amazing vets, I cannot speak on that. But overall, I was very sad that my pup's end of life experience was in a dingy exam room that smelled so heavily of urine.

    Veterinary Specialty Services - emergencypethospital - Updated May 2026

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