My dog is paralyzed now! This place doesn't care about animals. Do not take your pet here. I…read morebrought my dog to them because he had an infection they did nothing to help him and now his back legs are paralyzed. This place should be shut down. I believe there is a special place in hell waiting for people who hurt animals.

I couldn't love this veterinary office more than I do. They are truly so compassionate and are very…read moreunderstanding. They are so amazing with our geriatric fur babies and truly listen to pet owners. I can't thank them enough for being such a great and trustworthy office for our pets. Highly recommend!

I took my pup in for a dental cleaning and extractions. I purchased a Groupon for around $200 which…read morecovered a majority of the procedure to include: initial exam, blood work, anesthesia, etc. it only went up to a level 2. My dog needed an extraction and then medications which cost an additional $400. However for an 80lbs 7 year old dog, I didn't think $600 all in was a terrible price.

I would not have one of my dogs if it was not for Dr. Klien at VCC. He saved her life. One of the…read morevet techs has babysat my dying guinea pig. They have lasered my lizard, neutered my bunnies- they do it all!! They are the only vets I trust with my animals

One more astounding event. When Dr. Cocayne suspected my Springer had a weak bladder sphincter…read moremuscle she flippantly said..."Just make him an outside dog." Really? In the temperature extremes of StL? I've had springers for 40 years as indoor family pets. I don't live on a farm. That vet is out of touch with the general customer population. Can't believe she'd advocate for leaving my 50 pound pup outdoors, year round.

This visit was thankfully a great experience. Going into it I was extremely stressed about my cat…read moreand hoping she was OK, but I ended up glad about how quick I was able to get an urgent appointment, how streamlined and smooth the check-in process was, and how fast my cat got seen once we were actually inside. Dr. Hansen saw us and did a great job of examining my kitty and letting me know what he thought, and I really appreciated how compassionate and understanding he was regarding my concerns. Most importantly, my kitty was treated well! It's good to know that we can turn to this urgent vet care center if we ever need to again.

I had taken all my pets to Harvester Plaza for many years... 3 lifelong companions were taken care…read moreof until the day that they passed away... My Cat Pookie was 14 when she passed, this hospital did surgery on her twice. My Pitbull/Lab Mix was cared for by this facility, she passed at age 14, My MaineCoon Cat Jasper had his first kitten visit, neutering and declaw here and he passed away also at 12 years old. All once had excellent care. I now have three pets that have been at this facility but the customer service is not the same. I spent over $650 for medical visits, shots and tests for my Recent kitten to prepare him for surgery. He had a slight heart murmur requiring CardioLet proBNP -Feline (2666) to make sure he was safe for surgery, I got all his shots and took him in prior to surgery for the bloodtests. I paid $184.49 and went in for our scheduled appointment and the staff member advised me that I would have to pay for Koneko's 2nd Feline Leukemia Booster to havr his surgery that day. Although they stated that he was ready for surgery that day. Then I noticed the estimate was not what was previously quoted to me at $357 low cost or high cost was $482 but she printed out what I owed and the charges were $569.50 low and $680.50 high cost. Which was considerably higher and I had already paid for the bloodwork. When I disputed the charges the office staff member got up and walked away from me, then when she came back I asked her to print out my medical records for Koneko and she only printed out a portion of them and told me that they would not do the surgery on Koneko because I was not happy with their service. She was rude and disrespectful and I asked to speak to a manager.and she did not assist me in that aspect either. This being extremely disrespectful considering the history of all my prior pets treatment and I had given an excellent review back in 2010 because the staff then was exceptional and they did not seem to be grabbing for money on each visit. Every appoinment was over $200 this year and that also included an appointment for my Cat Jasmine for $264 during Koneko's treatment. But to have me prepay for bloodwork for my cats neutering and then refuse to do the surgery because I disputed under the terms of my previous estimate is beyond unethical and unprofessional with respect to actually caring for the wellbeing of a pet and a longterm customer for all those years. This was so disturbing to think that they did this to me that I can never trust them again. I have a printout of my first estimate and these figures are far more expensive than what was written on my initial estimate and they were well aware of Koneko's very mild heart murmer at which I believe was the lowest of levels. He was in otherwise great heath and at the previous visit advised me that he was ready to be neutered. This was so wrong to do to me and my Pet because now I will probably have to pay for that bloodwork before surgery again. Disturbing to say the least!!!

We took our 11 year old cockapoo, Max, for his annual visit and to get a lump checked out. He's…read morenormally very skittish and today no exception. Dr Nack and her wonderful team were so kind and caring and treated him like one of the family. Dr. Nack was patient, thorough and explained everything in as much detail as we needed. We love coming here. Thank you for caring as much about Max as we do!

I would give 5 THOUSAND stars if I could!!!! My dog has severe pain and anxiety so they were able…read moreto get him on medication before his appointment and even offered to meet us outside (while it was raining!) so he wouldn't have to step foot in the vet. I am so appreciative of how much they care and go above and beyond for their patients. They always have quick availability, call and text me personally with updates, and have their own online store with price matching and auto ship! I've never found a vet so kind, personable, and trustworthy. Thank you so much!

We are new to the area and found Spencer Creek when sorting through reviews of vets near me. From…read moremy initial call to ask for an estimate for annual visit/vaccinations the staff at Spencer Creek were patient and polite. They answered all my questions and pointed me to further resources when needed. They didn't push or rush me to make decisions. They didn't push my dogs when they were uncomfortable and gave them space to warm up or instructed me how to hold them or give them treats to help soothe them through a particular part they didn't like. We have a chiweenie and a pit mix. We chose to take them on seperate days and both received great care. They were quick to get us into a room so we could get settled. Both the vet tech and the veterinarian were great with the dogs. They worked well with the muzzle we have trained our pit with for high-stress outings. The staff member at the front desk was a saint. She didn't make me feel bad when I got a little emotional when my elderly dog was calm and snuggly with me after when she usually hates to be held and is ready to get out of there. The vet checked on her one more time before I left with aftercare instructions to help ease my anxiety. For the first time I have no reservations about future visits for my dogs. Thank you Spencer Creek.

The staff here is always great with my dogs and cats, the treatments and prices are reasonable and…read moreit is a comfortable experience for all people and pets involved.

Our pets have been patients of North Main for 20 years. The best doctors, the most empathetic…read morestaff...and they are very reasonable with pricing during difficult times. They have been especially wonderful with our beloved 19 year old kitty...who is scared of everything. Do not hesitate to bring your animals to North Main.

It's taken me a long time to draft this review because I want it to be as powerful as my feelings…read moreare for this veterinary clinic. My chocolate lab laid down for his last nap six weeks ago. Creve Coeur Animal Hospital was with us for his entire life. He struggled with so many different allergies. We were there for monthly injections, prescription food, and medicated shampoo. I joined another veterinary clinic in an effort to get a better price for a dental cleaning. On my baby's last day of life, I called both veterinarian clinics and described his symptoms. The other veterinarian clinic offered for me to drop him off and leave him there while they tried to figure out what was wrong with him. If I had gone that route, I would've missed my last day with my dog. Creve Coeur Animal Hospital took his symptoms seriously and got us right in. They were sympathetic, informative and unbelievably patient. They walked us through the most difficult decision with grace. Since our last visit we have received paw prints and a certificate acknowledging a donation made in my good boys honor at the university of Missouri school of veterinary medicine. Creve Coeur Animal Hospital isn't just my vet. They were friends and family for my sweet Hobbes. You helped me give Hobbes 9.5 years of comfort and health. Thank you Creve Coeur animal hospital for all the years of love and care. It'll be a while before I'm ready to open my heart again but I have no doubt that my first new puppy visit will be with you.

I called just to inquire about a clients shot records and was talked to incredibly rudely. The…read morelady at reception-I'm not sure if it was Nicci or Krysta snapped and told me she didn't want to email the shots to me since she had already told me when they were next due. she claimed it was a "pain" to have to email a copy over to me. When I asked again if it was possible she finally responded "fine" and hung up. Please fire or demote whoever you have at reception-they do not need to be working in a field where you talk to people because clearly they don't know how. If your life is bad you don't need to take it out on others.

I was iffy having to visit another vet after many years however; I've relocated and found…read moreClarkson-Wilson to be much closer for my Pugs veterinary needs. I had a great first experience here. The receptionist was pleasant, the assistant was very nice and personable with both Bam & I which made us comfortable. Bam had an ear infection and required treatment as I noticed him shaking his head, not responding to my calls and the build-up in his ears also had an odor. Dr. Pat was extremely warm and welcoming and handled my baby with TLC. W The only reason I gave a 4/5 stars is because when Dr. Pat took Bam in the back to clean his ears I could hear very loudly a couple of male employees laughing and making comments about the yeast odor of Bam's ear infection. This made me uncomfortable and I thought it was unprofessional for that type of discussion/playfulness to take place when clients were in such close proximity. It was pricey but Bam needed 2 prescriptions to clear his infection. This clinic is clean, close and the staff I encountered were all pleasant and knowledgeable enough for me to return. Bam seemed to have been happy as well.

Dr. Doug is not my usual vet, but my vet suggested him for my rats. He and the rest of the staff…read moreare compassionate, professional, and certainly as good as it gets. The front desk staff were helpful and friendly on the phone, and Dr. Doug was just phenomenal. He also gives out his personal cell number and encourages clients to call with any questions, etc. Much better than the typical "Call the front desk during business hours, and then they'll tell me to call you. Eventually" like most clinics. This is something my regular vet does as well and something that really separates those two gentlemen from the rest of the herd (no pun intended). Thanks Dr. Doug and the rest of the staff for the exceptional work that you do.