Our 6 year old Yorkie Leo was bit by a large dog on a walk in the neighborhood and suffered…read moremultiple bite wounds. Over the last 3 months, Leo has been a daily visitor to his vet to treat the wounds. He had multiple surgical procedures and daily bandage changes, as well as numerous prescriptions. He had little to no appetite which was coupled with a persistent fever. We had two instances where we visited VEG ER, once for an emergency procedure and another to help with a wound cleaning. The customer service and care we received was excellent. I'm happy to say that after some real touch-and-go periods, Leo seems to have turned the corner and is on his was to recovery. Thank you VEG ER for assisting in Leo's recovery!!!

I would give 10 stars If I could. The doctors and staff are incredible! I have never seen a place…read morerun so efficiently.

First time dog owner and goodvets is such a great place to start. Very informative affordable and…read moresuper friendly.

I have been bringing my dog Rolly to this clinic since he was 2 months old. Every month, I…read morepurchased what I was told was Simparica Trio for heartworm, flea, and tick prevention. I trusted the clinic and followed the prevention plan exactly as instructed. Throughout every visit, I consistently felt pressured into unnecessary tests and procedures for a completely healthy puppy. Multiple times, additional charges and tests were added to the bill without proper explanation until I questioned the total and asked for them to be removed. Today, I came in only for the Bordetella vaccine and to pick up my dog's monthly Simparica Trio. I specifically asked not to be charged for a consultation since my dog has no symptoms, no health concerns, and only needed the vaccine and medication refill. At that point, I was informed that my dog had apparently only been receiving regular Simparica for the last couple of months -- NOT Simparica Trio -- despite the fact that I repeatedly requested and believed I was purchasing Simparica Trio the entire time. This is extremely serious because heartworm prevention requires continuous monthly protection. Nobody informed me there had been a change in medication, and now I am suddenly being told my dog needs a heartworm test before receiving the proper prevention again. I find this lack of communication unacceptable and deeply irresponsible. Pet owners trust veterinary clinics to clearly explain medications and ensure continuity of preventive care. If there was any change in what my dog was receiving, I should have been explicitly informed immediately -- not months later. I am very disappointed with the lack of transparency, the constant pressure for additional procedures, and the poor communication regarding my dog's preventive medication.

We recently brought our dog in for his annual checkup, and once again, we very pleased by the level…read moreof care and professionalism from Dr. Conejos and the Greenleaf staff. From start to finish, the entire experience was smooth, and filled with genuine compassion. Our dog didn't complain about the 3 shots he got. Dr. Conejos took the time to thoroughly examine him and answer all of our questions, They truly treat every pet like their own. Thank you for keeping our dog happy and healthy!

In June of 2023, we took our healthy 3-year-old labradoodle, Louie, to Greenleaf Animal Hospital in…read moreMiami Beach for a neutering procedure to remove a retained testicle. The vet, Alexandra Conejos, said this was common and she had extensive experience removing them. After surgery, Louie couldn't urinate. He was lethargic and didn't seem well. We brought him back in, and Conejos dismissed our concerns, saying this was normal and he just needed fluids. After finally doing an xray to make sure everything was ok, she panicked as she told us she couldn't see his bladder and doesn't know what happened but that she would need to perform emergency surgery. Hours later, she called Mario to say there was nothing she could do to fix it and she recommended putting him to sleep. We didn't understand what was happening. We picked him up from Greenleaf, put him in the back of my dads car and rushed him to Miami Veterinary Specialists to see a board-certified surgeon. Dr. Robin Holtsinger was on call that night and after a few hours of operating on him, she was able to save his bladder and his life. She told us that she discovered his prostate gland was not there, his bladder and urethra were severely damaged and detached and his body was bruised and had severe internal trauma as a result of Conejos surgery. They were in shock and so were we. Louie was in stable condition and after two weeks of recovery in the hospital was able to come home, still unable to pee, and had to wear a catheter. We were in and out of the animal hospital for two months following the incident while he continued treatment. In September of 2023, Louie developed a bad infection from what happened that spread to his organs causing them to fail. On September 6 Louie passed away.

Thank you for saving Remy! You and the staff are amazing!!Dr.Jimenez is knowledgeable,…read morecompassionate, and on the cutting edge of veterinary medicine. His staff at Biscayne Veterinary Center is accommodating and caring. As a long time client, I have found him assessable, responsive, and innovative in a crisis which is extremely important. I would never think of taking Remy anywhere else!!

In Loving Memory of Oreo - Thank You, Dr. Jimenez…read more We called Dr. Jimenez when our beloved cat Oreo was near the end. He answered the phone himself and told us to come right in. With such compassion and dignity, he helped Oreo pass peacefully. When we went to pay, he refused, saying, "My service is a small gesture in comparison to your pain." His kindness, empathy, and generosity will never be forgotten. Thank you, Dr. Jimenez, from the bottom of our hearts.

I started going to Dr. Yao when I moved to Miami Shores in March. One of my 2 cats is almost 16 &…read morehas monthly shots for arthritis. While Dr. Yao and many of the people in the office have been great, I was shocked today when a technician brought me a muzzle and instructed me to put it on my cat myself before she'd take her back for her shot. I'm not naive....I know she's a cat and has quirks. But I have personally witnessed her have her blood drawn and get shots (including by Dr Yao) with no issues. I've never had any vet or technician say they've had a problem with her & have usually heard the opposite....that she is well-behaved. So to me, this signals more of an issue with how this tech handled the cat than the cat handled the situation. If I had any concerns about my cat hurting someone, I'd be the first to take precautions. But this was over the top and obnoxious. Fortunately, my cat seemed less traumatized by it in the end than I was. But we will not be going back again.

Taken my cat to get seen by Dr.Yao with an emergency. I was seen within minutes. He was very…read moreknowledgeable and understanding with all of my questions. I would recommend 100%. I will be going back! Thank you!

Excellent service and care for my dogs. Highly recommend! Mobile service is so convenient and…read moreexperienced amazing end of year euthanasia care for one of my dogs.

Dr. Hefner is a one of a kind veterinarian. The first time my little dog buddy saw him was in March…read more2019 when he was not feeling well, he had a stomach thing going on. I was so worried I cut my trip short from Key West to come home and Dr. Hefner saw him late that night. He was very sweet with my Buddy. I didn't feel like I was rushed despite me asking the same questions over and over again lol. There was another time I was worried about my skin condition and Dr. Hefner made it himself available to meet him to see Buddy. He is on the pricier side, but when I have the money I would wouldn't go anywhere else. I trust Dr. Hefner. I don't think he's out there to try to run all these extra test just to make an extra dollar. We liked him so much that my little dog dressed up as Dr Hefner one Halloween. I heard he's actually getting an office soon which I can't wait for him to open.

I highly recommend Dr. Williams and Dr. Torres. Everyone at the practice is delightful to work…read morewith. Always very professional and extremely knowledgeable.

Dr. Williams and the staff at Pet Care Now are absolutely amazing. They are always friendly,…read morecompassionate, and willing to help. My dog Marley had surgery to remove a limb, and throughout the entire process, they were so patient and caring -- not just with Marley, but with me too. When Marley removed his stitches and needed another procedure, they stayed late without hesitation, showing such kindness and love. I am truly grateful for the exceptional care and compassion they showed us.

Silver Bluff Animal Clinic has been our trusted veterinary home for nearly 10 years, and I cannot…read moreexpress how grateful we are for the exceptional care they provided to our beloved dog throughout her entire life. From puppyhood to her senior years, every visit was met with professionalism, kindness, and genuine concern for her well-being. The veterinarians and staff consistently went above and beyond--whether it was routine checkups, unexpected health issues, or simply taking the time to answer our many questions. Their medical expertise is outstanding, but what truly sets them apart is the warmth and empathy they show to both pets and their families. We always felt heard, informed, and supported. Most recently, we faced the heartbreaking decision to say goodbye to our sweet girl after 15 beautiful years. The team at Silver Bluff handled this incredibly emotional moment with such compassion, gentleness, and dignity that we will forever be thankful. They created a peaceful, loving environment for her final moments and guided us through the process with patience and understanding. Their care made an unbearable day just a little more bearable, and we will always remember that kindness. Silver Bluff Animal Clinic has been a constant source of trust and comfort for our family. We wholeheartedly recommend them to anyone seeking a veterinary team that treats pets like family and delivers exceptional care at every stage of life. Thank you, Silver Bluff, for everything you've done for us--and for our girl. You made a difference in her life and in ours.

This has been my family vet for the past three years for our precious Chloe girl. Our dog could be…read morevery particular, as she got nervous easily, but the folks here were always so kind to her and thorough with their examinations. Nobody ever wants to think about losing a pet, but last month my family and I said goodbye to our 16-year-old cuddle queen, and Silver Bluff Animal Clinic was with us every step of the way. They took so much time to explain our options and what was going on, and ultimately made one of the worst days easier to navigate as they treated us with empathy, caring, and patience. The staff is very knowledgeable and friendly, and you can tell that they love what they do. Thank you to the team at Silver Bluff, you are truly wonderful.

I honestly don't have enough words to thank Dr. Kagan, Dr Marti and the incredible team- Mitch,…read moreKat, Jamie and everyone else at VEG for saving my 13-year-old dog, Jack. If you are in an emergency, this is the only place in the area I would ever trust. Before we came to VEG, we sat at another ER for 2.5 hours only to be told Jack wasn't 'critical enough' to be a priority and we had to continue to wait. I knew in my gut something was wrong, so we left and rushed straight to VEG. The second we walked into VEG, they saw him immediately, and I truly believe the attentive staff is the reason he's still here today. Jack is a senior with a Grade 5 heart murmur and Addison's Disease, and it turned out what he was experiencing was a life-threatening Addisonian crisis. His care is a delicate balancing act, but for 48 hours, the team was so meticulous, managing his IV fluids with total precision to save his kidneys without hurting his heart. Throughout it all, they treated Jack with so much love and attention; he was as cared for as if he were their own. Seeing my little man walk out of there with high energy and his appetite back feels like a miracle. They didn't just stop at the emergency, either; they even reached out to Jack's internist to make sure she understood exactly what took place so we can have a solid long-term plan for his medications. Mitch, Kat, Jamie and the rest of the nurses were so incredibly kind, and Dr. Kagan's expertise was the only thing that gave me peace of mind during the scariest 48 hours. The VEG team leads with both science and a massive amount of heart. We are so grateful!

I have always had fantastic service at each VEG I've used. My dog had a foreign body obstruction…read moreand her needs were beyond what her general vet was able to provide. I went to one emergency hospital for overnight hospitalization and was very unimpressed by what I experienced. I then went to VEG Ft Lauderdale and was warmly greeted by the staff. Dr. Casali took detailed note of the timeline and treatments my dog had received so far. He was able to communicate his expected treatment plan, at what point that treatment plan could change (depending on response to each step of treatment), and then performed the foreign body surgery. My dog spent 33 hours at VEG, and each nurse that tended to my dog was fantastic and caring. Nahyr, Brit, and Hannah took fantastic care of not only my dog, but of me as I did not leave my dog's side. My dog is a fearful dog, and all of the staff took care to respect her needs. By the end of our time at VEG, my dog was able to be hand-fed by Nahyr and even took a liking to her. In addition to the nurses, the front desk staff were also caring and attentive. As every pet parent hopes to never experience an emergency with their pet, I take comfort in knowing the staff at VEG are ready to take on the challenges this field brings. As someone who has been in the animal welfare field for 19 years, I can safely say Dr. Casali and the whole team at VEG are the example to follow.

Brought my little one here for the first time and we were very pleased with the experience! They…read morereally care about your pet here and it showed when my little one came out very happy. The only draw back is that they are a bit more pricey than most places but the attention and care they gave my fur baby is totally worth it. I love that you can see your pup on their IG stories! Amanda and Daniela were very friendly with my little one. They also have free small treats in the front desk and sell ice cream for your fur baby too! Very cute details! We will definitely be coming back here again!

I highly recommend this place, awesome customer service, friendly staff, clean location…read more They took really good care of our dog, we never seen it as beautiful before. They recommend us a summer haircut for our Yorky and it was spot on.