if I could give a million stars , I would …read more East End Veterinary is truly outstanding. The entire staff -- from reception to the medical team -- was welcoming, knowledgeable, and incredibly compassionate. They took excellent care of my cat and my dog and kept me informed throughout the entire process. You can tell this office genuinely cares about animals. I'm beyond grateful for their kindness and dedication and would highly recommend them.

Immediate distaste within the receptionist team when I was put on hold for 25 minutes and then hung…read moreup on. Was asked "if this call was an emergency", because I'm not a damn vet I said "I don't know" as I sobbed over the phone. He proceeded to press hold and I never heard back. Went in myself only for the receptionist team to be the most unpleasant pairing of individuals. Not only was the big guy who hung up on me constantly leaving the desk as customers stood right in front of him, but his female co worker was VISIBLY STONED !!!! As someone who partakes ... this was no mistake. She was clueless, disoriented, and relaying information that made absolutely no sense in regards to my questions about why I haven't been given an update. Turns out my cat was 100% fine after a suspected emergency and he still was kept for 2.5 hours, no communication, no word, no nothing. I thought my animal was dying and the reception team could care absolutely less. The doctors and techs are obviously good people. Reception needs a reverse lobotomy. A few things I noticed about how the other patrons beside me were treated - two little girls (god bless their hearts) brought in a dying stray bird, they had been there for 3 hours the previous day and were sent home with a supposedly "healthy" bird, only for him to wake up paralyzed. The girls brought him back and after the girls asked 5 times if they needed to stay for the wildlife hand-over, the guy receptionist said "no you can sit down". They proceeded to sit for almost as long as I did, only for them to realize 2 entire damn hours later that there is a form they can sign to release custody. Complete and utter idiots. The entire facility will fail and crumble due to the incompetence and disturbing lack of empathy by the reception team.

A wonderful and caring place to bring your loved one. They helped me out so much on a Sunday…read moremorning with a serious emergency surgery. I can't say enough nice things about all of the staff members. Professional, trained,caring, kind and helpful. Thank you all so much.

Nope! Cannot recommend..took my gravely ill 15 year old cat there to be euthanized. The cat was…read moregone 4-5 days and I found her on my lawn, half alive. Took her inside, she continued to go downhill..she would try to walk a step & fall. Not eating. Not really reacting. Took her to the vet. They said they do not euthanize unless there's cancer, which they had to admit her & do procedures to see.. Doc said he'd return with an estimate..it was $1500. I said I would do in home care instead (I'm a nurse, and it was getting ridiculous at this point). They took bloodwork & said I'd get results next day. They gave her IV fluids . I paid $600 & left... Terrible night with dying cat. They never called with bloodwork results. I called @ 5:30 pm & was told doc left for a 10 day vacation. I asked about bloodwork. Was told "looks like liver & kidney failure and low blood sugar--do you want to admit her??" UMMM..NO! "Ok, bring her in tomorrow to talk about quality-of-life"....Next day, lovely new "substitute" doc came in & she was great, but unfortunately is not a regular doctor at this practice! She said "I looked at your cat's bloodwork & asked "how is this cat still alive? Did you notify the owners???" (No) ... Well, $300 more & my poor kitty was put to sleep... I'm very angry that this cat had to suffer SO much! Find yourself a vet, who cares enough to offer explanations and choices... almost $1k for basically nothing... Sorry--the whole thing was ridiculous!

Friendly staff. Great service. They care for any animal that's comes in like they're on. Very…read morehelpful and informative

Wading River vets, 15 YRS of EXCELLENT care B4 finding Dr Dubato, was to 6 oth vets NONE compare to…read moretheir expertise

The vet that really caught my attention is one who only comes into the office on Wednesday - - he's…read moremore of a traveling vet, and I liked him and took his advice about taking certain extra vitamins, and he only prescribed them for that one time. he didn't think dog should stay on things forever and I liked him for that.

Do not go here. The doctors are on a complete rotation. They do not discuss the health of your pet…read morespecifically gave my 16-year-old cat a Vaccine that should never have happened and I am really not happy with the service and the staff here.

I've been dreading writing this review because I had to put my cat down here, but it's time…read more I came across Good Ground while looking for a nearby vet to bring my cat to when she suddenly stopped eating and drinking. My cat has had kidney disease for the past few years along with other issues that I'd been managing fairly successfully with medications, but I could tell something was really wrong and needed to find someone to take her to while I was out here (we live in Astoria). I chose Good Ground due to proximity and the fact that they had an appointment available later that day. I called my vet in Astoria to forward over her records so they'd have all the info and know her health had been on the decline. It was a long wait from the time we got there until we were seen, and when Dr. Swanson finally saw her she didn't seem to know anything about my cat's history even though I'd forwarded the records. I filled her in, and she recommended bloodwork and a urinalysis to learn more about what was going on, as well as giving her some fluids and a shot of antibiotics since her urine looked cloudy. I asked the vet if there was any food she recommended for cats in this state to entice them to eat. She recommended some kind of organic food you could only order online...I was looking for something that was easily accessible that was palatable. My cat didn't improve and got worse, so the next afternoon I was eager to talk to someone to find out what the bloodwork had found. The front desk person told me that the vet usually calls at the end of the day to talk about bloodwork but again I reminded her that my cat had not eaten or drank anything in days and that this situation is more urgent than that, that I'd want to bring her back in today if something could or couldn't be done. I finally heard back from the vet who confirmed my worst suspicions -- her kidney disease had progressed dramatically, and on top of that she had a terrible UTI. The vet kept calling my cat a he during this time which was also upsetting on top of getting this news, wasn't her gender anywhere in these results? She then talked about hospitalizing my cat for three days and giving her an IV to flush out her kidneys. I ask what the outcome of that would be. Best case, she tells me my cat lives another month and then we're right back where we are now. Worst case, my cat gets hospitalized for three days, comes home and crashes and we have to put her down anyway. I guess don't really know how folks are out here about their pets. I know it's the Hamptons, so maybe people here feel more inclined to throw money at the problem. But money aside (my insurance would've covered it), I couldn't imagine putting my cat through a hospital stay and have her last days of life be spent in a strange place which I know she hates, only to have her die a day later anyway. I was surprised that I had to be the one to bring euthanasia up in this conversation and not the vet. While I was waiting for this bloodwork, I had called my vet in Astoria who agreed that euthanasia was likely the best option for my cat at this stage. If you've had a pet for as long as I had my cat (14 years), you know when something is really, really wrong. Throughout her illness I'd always been so afraid I wouldn't know when the right time to put her down would be. If you have a chronically ill pet, I can promise you, you'll know. I will say that putting my cat down here was the kindest experience it could have been. The entire staff were extremely respectful and communicative during every part of the process. They even gave me a plaque with her pawprints imprinted in it as well as a paper with her ink prints. I don't know that Good Grounds is the best option in an emergency situation, but I do think that for more straightforward, non-emergent issues it would be a decent vet choice.

Let me start with the staff at this office, amazing so kind and caring, well the doctor is one of…read moremost knowledgeable helpful person and kind so easy to speak to , well we got a really big scare with our ms frenchie! Brought her to the office , dr took matters into his hands , neither to say ms frenchie is well and with her family, we love this office!!

I have been going here for 7+ years. Dr. Lachhar is great and so is vet tech Connie. Judy is a…read moregroomer that offers services here. I have used her many times, she does a great job. I've fixed my cat here and done several standard exams both cat and dog. Prices are OK, seemed reasonable to me. Dr. Lachhar is funny and caring. Connie is hardworking. I always felt my animals were safe in their hands. Overall, I would recommend this vet clinic. However, there was a substitute vet there during my last visit, Daniel E. Grayson, DVM who was very unprofessional. I would be careful of him and would not recommend him. He was not nice to the staff, me, and my cat. He seemed out of his league--he made Connie read the chart because he couldn't figure it out. He told her "you tell me what shots the cat needs" (it was concerning to me that a Doctor of Veterinary Medicine could not read a simple chart. I saw the chart, it wasn't hard to figure out when my cat last got her shots), he was irritated and pompous, he was extremely rude to me for no reason, and he didn't seem to know where the vaccines were in the office (I get he was substituting but take a moment to gather your bearings before seeing clients, you're supposed to be a professional). He just didn't give me the impression he knew what he was doing. He examined my cat strangely, he pulled her neck up and tight all the way back to look at her teeth in a way I've never seen (worried me) and she looked very uncomfortable, he combed her hair hard pulling it out, and he went overboard on fat shaming her (I'll admit she is chubby but not obese, she's working on it and she's very furry). But he was really overly rude about it. He talked down to me the whole time. Most importantly, I had to leave abruptly before my cat got shots and blood work because my cat was so uncomfortable with him and he wouldn't let me comfort her (swatted my hand away from my cat when I tried to comfort her and lectured me about liability if I got bit, which was silly of him because I am a lawyer. Not to mention I know my cat much better than him). He was incredibly rude to me throughout the visit and he gave me bad vibes. I researched him and found he wrote an article about animal cloning--very strange in my opinion. It was about the benefits of saving your pet's DNA so you could later clone it. I won't go back after this encounter, even if he was a substitute it makes me question why he was allowed to come into the practice in the first place. He was very obviously highly unprofessional and not a nice person. Disappointed in the ending here after all these years, still have so much good stuff to stay about Dr. Lachhar and Connie, but moving on.

We recently adopted a cat from the shelter, we ended up in this "hospital" by default because it…read morewas close to home. The staff and the Doctor seem nice BUT he barely looked at our cat and just injected him with something and gave us medications. However, he never really took the time to explain to us what else we could do to avoid any problems or how to address current issues like how to handle our pet's obvious wounds. Suddenly we end up getting texts and calls for appointments we did not agree with. We took the bait and went for the 2nd time, but the issues were still not addressed. We finally realized that their "friendliness" is not really part of their good customer service. This experience is very disappointing for us first-time "furry parents." We are now seeing a different Veterinary Doctor who is more willing to explain what is going on with our "baby" and tell us how to prevent any future problems. We are even able to ask (a lot) of questions about how to take care of our baby. This is a better doctor than him.

Dr. Heller and staff are great. I trust Dr.Heller with our fur babies, hes patient with my concerns…read moreand makes sure we understand the treatment our pups may need and always asks us if we have any questions. He also has a 2nd office in Riverhead off old country rd rte 58.

I want to share the story of a close friend who recently experienced one of the most heartbreaking…read moremoments a pet owner can face. Losing a beloved cat is devastating on its own, but the way the situation was handled by this animal hospital made an already unimaginable experience even more painful.My friend entrusted this animal hospital with the care of their beloved cat during an incredibly emotional and difficult time. Instead of being met with compassion, empathy, and professionalism, they left feeling dismissed, upset, and deeply hurt by the way the staff handled the situation. No family should have to experience the loss of a pet while also feeling unsupported by the very people who are supposed to provide comfort and care. The lack of sensitivity and professionalism during such a heartbreaking moment only added to their grief.I understand that veterinary medicine can be stressful and emotionally demanding, but kindness and compassion should never be overlooked. Pets are family, and their owners deserve to be treated with respect during one of the worst days of their lives. Based on what my friend experienced, I would encourage others to carefully consider where they choose to bring their pets. I sincerely hope this hospital takes these concerns seriously and works to improve how they communicate with and support grieving families.

Jacqueline Fedele Jacqueline Fedele * Port Jefferson Village…read more We use Dr. Gucciardo at integrative veterinary therapies. He worked with Dr Wen at Hampton Veterinary hospital for many many years... When dr wen retired he took over his practice and opened a new practice in ridge which was thankfully much closer! Excellent affordable pricing! Excellent vet! I have been going to him and dr wen for 15 years When my dog was older and very sick he fought just as hard as we did for him. He is Very compassionate, and so is the staff. I have tried Dr templeton, he is very nice.

Great experience so far. Very professional. Great staff. Reasonably priced. Great follow up…read more My dog is always happy to visit the office :)).

Dr. Johnston is one of the best avian veterinarians I have ever encountered. Very thorough exams…read moreand results. Thank you Hampton Vet!

DR JOHNSTON IS THE MOST CARING VET EVER . she listens to…read moreyou, and loves the animals like no other . very knowledgeable as well. i have been going here for over 15 years . it is well worth the 45 minute drive for me AAAAAAA+++++++