We feel so grateful that we found East End Veterinary Center during a critical time in our cat's…read morehealth. Our first experience was with Dr. Jin,who provided an exceptionally thorough, comprehensive, and compassionate consultation after our cat was diagnosed with multiple bladder and urethral stones. During that consultation, we learned that surgery would be higher risk because of a cardiac condition we had not previously known about. Dr. Jin involved the cardiologist on staff, carefully considered the additional risks, and developed a thoughtful treatment plan. When our cat ultimately needed surgery, Dr. Larkin performed the procedure and provided his follow-up care. He was truly exceptional. He took extra time to explain the surgery and our cat's condition, patiently answered all of our questions, and continued to follow up with us throughout his recovery. His knowledge, expertise? skill, compassion, demeanor and attentiveness put us at ease during an incredibly stressful time. Our cat recovered beautifully, and we are enormously grateful to Dr. Larkin for his exceptional surgical and follow-up care. We will always be grateful to both Dr. Jin and Dr. Larkin for the extraordinary care and compassion they showed our cat--and us--during such a difficult time. We could not have asked for a better experience or a more caring team. Thank you Dr. Larkin and the entire surgical team for getting Edison through surgery and recovery-he is doing incredibly well now and we owe it all to you

Immediate distaste within the receptionist team when I was put on hold for 25 minutes and then hung…read moreup on. Was asked "if this call was an emergency", because I'm not a damn vet I said "I don't know" as I sobbed over the phone. He proceeded to press hold and I never heard back. Went in myself only for the receptionist team to be the most unpleasant pairing of individuals. Not only was the big guy who hung up on me constantly leaving the desk as customers stood right in front of him, but his female co worker was VISIBLY STONED !!!! As someone who partakes ... this was no mistake. She was clueless, disoriented, and relaying information that made absolutely no sense in regards to my questions about why I haven't been given an update. Turns out my cat was 100% fine after a suspected emergency and he still was kept for 2.5 hours, no communication, no word, no nothing. I thought my animal was dying and the reception team could care absolutely less. The doctors and techs are obviously good people. Reception needs a reverse lobotomy. A few things I noticed about how the other patrons beside me were treated - two little girls (god bless their hearts) brought in a dying stray bird, they had been there for 3 hours the previous day and were sent home with a supposedly "healthy" bird, only for him to wake up paralyzed. The girls brought him back and after the girls asked 5 times if they needed to stay for the wildlife hand-over, the guy receptionist said "no you can sit down". They proceeded to sit for almost as long as I did, only for them to realize 2 entire damn hours later that there is a form they can sign to release custody. Complete and utter idiots. The entire facility will fail and crumble due to the incompetence and disturbing lack of empathy by the reception team.

We come all the way from Hicksville because they are simply the best…read more We get the best care, the people here are so caring. And the best prices, like other places you feel like you are going to go bankrupt in case of a pet emergency. You can feel they really love what they do and it shows! I am so happy I found this place. This is really the best of the best!

No post operation monitoring was done. My cat died. A worker smirked when I said how sad I was she…read morewas not there. No specific time of surgery was given. They did not call when it was done and I was near. A photograph on the computer was shown as what they took out but I saw no proof of that. Other images were not shown to me. Time of collapse noted was different from when he called that she was great and then later called that she had collapsed. He priced cremation high for a small cat. He acknowledged I did not have disease knowledge and then switched to accusing me of neglect. He had me on hold without telling me on the phone while he talked to this worker days later.

Ninja has had very severe arthritis and skin allergies since she was a year and a half. She would…read morescratch so bad, I came home from work one day and she bit through her own flesh. I spent thousands on medication, surgery, you name it. She has a new vet, Dr. Archer in Shirley, and the best vet I have ever encountered He gave Ninja two shots: Libella for her arthritis and cytopoint for her itching. I know I sound like an infomercial, but this dog has barely scratched since her shot and she can play Frisbee at 13 like I've never seen recently. I could not recommend Dr. Archer more.

Paris ended up dying that week after I TOLD YOU SHE WAS SHAKING , DRINKING TOO MUCH WATER, not…read morefeeling well, that she was lethargic and I had never seen her like that !!!!!! Charging me 800 for me to take her to Heights Animal Hospital that following MONDAY!!!! To, be given cerenia shot for NO REASON! IF YOU WOULD HAVE LISTENED TO MY CONCERNS you would've known she had ate something toxic!!!! Charging me 800 dollars without really examining her! Shame on YOU!!!!! I, have died with her!

-- Five stars simply aren't enough…read more My wife and I would like to thank Dr. Gristina and every member of the staff at Good Ground Animal Hospital for the extraordinary compassion they showed us when we had to say goodbye to our beloved dog, Boo. It was an incredibly emotional day, and we were both deeply upset. The kindness, patience, and understanding we received meant more than we can express. They cared for Boo with such gentleness and dignity, while also showing genuine concern for us. Dr. Gristina is a true professional. Her care and understanding went above and beyond, and we will always be grateful for the compassion she showed during such a heartbreaking moment. Thank you to the entire team for making a very difficult time a little easier. We will never forget how kindly you treated us and our Boo.

I've been dreading writing this review because I had to put my cat down here, but it's time…read more I came across Good Ground while looking for a nearby vet to bring my cat to when she suddenly stopped eating and drinking. My cat has had kidney disease for the past few years along with other issues that I'd been managing fairly successfully with medications, but I could tell something was really wrong and needed to find someone to take her to while I was out here (we live in Astoria). I chose Good Ground due to proximity and the fact that they had an appointment available later that day. I called my vet in Astoria to forward over her records so they'd have all the info and know her health had been on the decline. It was a long wait from the time we got there until we were seen, and when Dr. Swanson finally saw her she didn't seem to know anything about my cat's history even though I'd forwarded the records. I filled her in, and she recommended bloodwork and a urinalysis to learn more about what was going on, as well as giving her some fluids and a shot of antibiotics since her urine looked cloudy. I asked the vet if there was any food she recommended for cats in this state to entice them to eat. She recommended some kind of organic food you could only order online...I was looking for something that was easily accessible that was palatable. My cat didn't improve and got worse, so the next afternoon I was eager to talk to someone to find out what the bloodwork had found. The front desk person told me that the vet usually calls at the end of the day to talk about bloodwork but again I reminded her that my cat had not eaten or drank anything in days and that this situation is more urgent than that, that I'd want to bring her back in today if something could or couldn't be done. I finally heard back from the vet who confirmed my worst suspicions -- her kidney disease had progressed dramatically, and on top of that she had a terrible UTI. The vet kept calling my cat a he during this time which was also upsetting on top of getting this news, wasn't her gender anywhere in these results? She then talked about hospitalizing my cat for three days and giving her an IV to flush out her kidneys. I ask what the outcome of that would be. Best case, she tells me my cat lives another month and then we're right back where we are now. Worst case, my cat gets hospitalized for three days, comes home and crashes and we have to put her down anyway. I guess don't really know how folks are out here about their pets. I know it's the Hamptons, so maybe people here feel more inclined to throw money at the problem. But money aside (my insurance would've covered it), I couldn't imagine putting my cat through a hospital stay and have her last days of life be spent in a strange place which I know she hates, only to have her die a day later anyway. I was surprised that I had to be the one to bring euthanasia up in this conversation and not the vet. While I was waiting for this bloodwork, I had called my vet in Astoria who agreed that euthanasia was likely the best option for my cat at this stage. If you've had a pet for as long as I had my cat (14 years), you know when something is really, really wrong. Throughout her illness I'd always been so afraid I wouldn't know when the right time to put her down would be. If you have a chronically ill pet, I can promise you, you'll know. I will say that putting my cat down here was the kindest experience it could have been. The entire staff were extremely respectful and communicative during every part of the process. They even gave me a plaque with her pawprints imprinted in it as well as a paper with her ink prints. I don't know that Good Grounds is the best option in an emergency situation, but I do think that for more straightforward, non-emergent issues it would be a decent vet choice.

Dr Johnston is an excellent vet. She has cared for all our dogs with skill and compassion.read more

Dr. Johnston is one of the best avian veterinarians I have ever encountered. Very thorough exams…read moreand results. Thank you Hampton Vet!

Dr. Victoria is kind and caring. She is extremely knowledgeable in all holistic and conventional…read moremedicine. She spends a lot of time with you and helps you make the right decision. I trust her completely!

This mobile vet is amazing, sensitive and caring. The other review on here MUST be mistaken for…read moresomeone else because this Dr was highly recommended and talked to us for quite a while. She was willing to do whatever WE were ready for and gave us the option to put our dog to rest. She is spiritual and nurturing.

Paws Down, the Best Vet Visit Ever - 10/10!…read more I booked my appointment right through the PetDesk app--a total treat! I also gave them a quick call to confirm the appointment and emailed over my pup Senna's vaccine records since we were new to the pack. Jenny is very kind and patient. Grateful for her. If all vet hospitals had a Jenny the world would be a better place. From the moment we walked through the door, the team welcomed us with wagging tails and warm smiles. We didn't even have to sit and stay long--Casey led us into a cozy exam room within minutes. We got him up on the scale to weigh in. It was a wellness visit, and we were hoping to get his nails trimmed, update his vaccines, and talk about the how to deal with ticks since we just moved states. Then we met Dr. Won--and she was fantastic! Senna was feeling a little ruff about the vaccines, but she gave him time to catch his breath between shots. She even suggested some chill-out meds for future visits so he wouldn't get too stressed--especially for pedicures. Thank you for the invaluable knowledge about ticks, helping me choose the right medication, and taking extra time with us. Appreciate you. The exam room was squeaky clean, and I was totally impressed by the adjustable exam table that doubled as a scale. It glided up and down like magic, making it super easy for the vet and techs to work with my pup without lifting or fussing. Also: shoutout for having a small muzzle that fit Senna's petite snoot. That's not easy to come by, and it made a big diff-fur-ence. We've seen a few vets since he was born, but this was by far the ulti-mutt experience. The whole staff--from the front desk to the exam room--treated Senna like their own. The way they cuddled him made my heart do zoomies. You can tell this crew really loves their furry clients and their jobs. I also loved the staff wall featuring photos of their own fur-babies--totally adorable and comforting. It just made the whole place feel like a second home for pet parents. (See my attached pics for the awww factor.) Follow-up calls? On time. Every time. Phone manners? Impeccable. In person service? Flawless. Thank you to Dr. Won, Jenny, Casey, Megan. Seriously, if you helped us that day and I forgot to mention your name here, know I'm fur-ever grateful. And thank you. Other things worth mentioning: You can order meds directly through them--either pick-up or delivery. They close early on Wednesdays and Saturdays. See attached photo of schedule. There's parking in the back of building (about 10 spots) and an emergency-style pull-through out front. Need a potty patch? There's grass out front for your pup to do their biz before or after. The building's exterior is well-kept and inviting. And there's a cool axolotl in the fish tank in the waiting room. So awesome. It looks lonely though. I wish it had a friend. If you're in the Shirley area and looking for a vet who will treat your pet like family, Floyd Harbor Animal Hospital is the place to be.

hi if I could leave 0 stars I would, I brought my frenchie here while she was turning blue and…read moredesperately needed help as they were closing there was still more then 3 techs outside and instead of helping my dieing dog they sent me somewhere else where she passed away on the way there , I thought this place cared about animals but clearly not they didnt even give me advice which they clearly know more then me on what to do I don't work with animals they do , they do not care about animals hopefully they get fired instead they just watched my dog die by the second thanks for letting my dog die !

I brought my dog in the first time on an emergency visit for what turned out to be a sand impaction…read morein her intestine. They gave her laxatives and monitored her all day as she cleared the blockage, avoiding invasive surgery. I found the doctor so caring and wonderful that I hate when I have to take my dog anywhere else. I also do her dental cleanings there which I find incredibly fairly priced in comparison to what I have been quoted in NYC.

Learned and compassionate veterinarians and support staff. They offer lots of support, even after…read moreyou've taken your pet home. Alexander took care of my Aussie-Doodle, Che after he injured his left wrist (what I always think of as a knee) in an ill-judged jump into the yard from a 2nd floor balcony. The Docs are patient, inquisitive about your pet and concerned about their general health as well as the complaint you arrive with for your visit. I have great confidence in this clinic and its staff.