very terrible, came and general check, just provide viewing. said can not…read more fix the engine, what .? then when come？ I still paid the full amount she request , but nothing done. worst ever, suggest , stay away

This company is not registered to work in many municipalities and the mechanic (Richelle) is not…read moreeven certified. I should have trusted my instincts when the first question she asked was, "...how much are you looking to spend to fix your bike?"... without even diagnosing the problem!! How on earth they have a perfect Google Review score is beyond me. Avoid.

They did not provide the technical service, front fork straightening, but they did respond to my…read moreemail within 24 hours and I really appreciated that.

I had my 2016 Bonneville in for a gasket exchange due to an oil leak. East Van location. After…read morefinding the right day to ride down there (not in the rain) I checked her in and jumped in a cab and headed home. The guys at the front counter were courteous, prompt and polite. I picked the bike up a day later and the tire pressure has been checked and the oil has been topped up. It's a bit intimidating due to the entryway in the alley, no customer waiting area, and it's really dark in there, but the gentleman at the counter make up for those drawbacks. I will certainly take my Motorcycle back for regular maintenance

I've entrusted Allan with my motorcycle servicing for several years now, and I'm continually…read moreimpressed by the exceptional service I receive. Allan possesses an incredible, in-depth knowledge of motorcycles. Not only is he knowledgeable, but he is also truly passionate about motorsports! His turnaround time is remarkably quick, and his pricing is very competitive. Whether it's routine maintenance or more complex repairs, I always trust Allan and he delivers top-notch results. Excellent value for the quality of service provided. If you're in need of motorcycle servicing, look no further than Haywire Moto. Your bike deserves the best, and Allan delivers just that!

From the owner: Haywire Moto services the Lower Mainland of B.C. Canada. As…read morea one-stop Shop, Our Inspection Facility is also a Powersports Service & Repair Centre, where we offer fast & dependable service with parts at unbeatable prices. Come on over and see what we can do for you today.

My mistake for dropping off bike before parts came in. Missed few days riding…read more Did the full tank off valve adj. air filter coolant. Plugs. Throttle synch. Competitively priced. Recommended by my regular motorbike mechanic with 30 years experience.

I got a great, 1st impression from them. When I emailed about servicing my motorcycle, they…read moreresponded promptly. The guys treated you respectfully and pricing was fair and affordable. I'll be going back in a few months for a tune up.

Aaron is a good guy and there's some good prices on most things…read more I would definitely recommend this place

It is impossible to walk in this shop, and leave with just what you went in for. Thanks to the…read moregreat deals they have, it only makes sense to pick up some gloves, boots, or whatever deals jump out at you. This is a proper motorcycle shop, not a dealership. Their team has the experience to provide you with the best information to make a purchasing choice. Just don't go in if you are in a rush, as the shop tends to be pretty busy, and it is easy to get talking, and have time fly by.

I have used this shop three times on my old girlfriend's 1991 Yamaha Radian. I first found them…read moreafter Daytona said they prefer NOT to work on older bikes, not even their own (what the hell??). The Radian was rough starting and idling badly and had not been winterized properly (she was really slack at maintenance before I took over). They cleaned , rejetted and adjusted the carbs and it ran like a dream afterwards. We also had chain and sprockets replaced there and she said it rode so smoothly it felt like a new bike. And lastly for her birthday I sprung for some new tires and while the wheels were off the re-did the fork seals. All the work has been top notch and fairly priced and they really seem great with older bikes. We also had difficult schedules to get in there and they were totally accommodating. We dropped the bike off after we were both off after work at midnight and put the key through their mail slot. When the work was done we paid by credit card over the phone, they put the key under the seat and we picked it up after hours with her spare key. They were also cool with installing the tires even though we had bought them on sale from Fortnine.ca. I will be going back to them with my 2015 Yamaha FJ-09 for tires shortly and likely new chain and sprockets too. I only wish they were a little off the beaten path, as I will have a bit of a transit trek after I drop off my bike, but if you have someone to give you a ride home and back that's a non-issue.

Great guys..know their stuff. Friendly courteous service. See Darcy and Dave ...they Rock!read more

My youngest kid recently moved back in with me after graduating from university far away, and…read morebetween the two of us, we've been juggling usage of my car. She had been saving up her money for a long time for a motorcycle (I have no idea how she initially hooked onto the idea of having one, as no-one in our family ever owned one or even contemplated having one. She is quite the black sheep in our family!), and this would be, by far, the biggest purchase of her life so far. As a parent, I gotta say, I wasn't thrilled, but I try to be supportive. She did a lot of research, looking into slightly used bikes, even checking some out and negotiating prices in Langley and beyond. She went to a motorcycle driving school and passed exams. She got the licenses. She called her bank to make sure all her ducks were lined up. And then she decided to check out a particular bike at this Honda dealership. And I was SO glad she did. Jason there was incredibly patient, answering all her questions (and mine). He and Derek were extremely knowledgable about the process of getting a motorcycle, the best ones to have as a new driver, all the details about the various bike models, etc. There was no pressure at all to buy any bike there and, after my kid fell in love with this particular bike, there was no pressure at all to purchase any additional warranties or insurances. I really appreciated how Jason said that my kid could always call or swing by if she had any questions at all about the bike or riding in general, and they there at the dealership would always be an available resource to her. As a parent, I couldn't have been more impressed. This, along with the bike's year-long warranty and the fact that it's a Honda, really provided me with a lot of peace of mind. Even though we live close to the dealership here, Jason acknowledged that it would be a bit scary for my kid to drive the motorcycle back (she's a spanking new driver!), so he offered to transport it in his truck, to our condo. Wow, so so nice. That was a HUGE help and relief, to my kid and me! The ICBC lady who came to the dealership to sign up my kid for motorcycle insurance and assign her a new MC license plate for the new bike was very patient and helpful, too. (How great, to have access to an insurance rep on site, eh? My kid didn't have to go to an ICBC office and return. Very convenient). And the bike she got is PERFECT for her, in every way. And she is elated with it. I've never seen her happier, TBH. I gotta thank Jason and Derek for making this whole experience so positive.

Very pro-active and customer oriented business. The service department and the parts guy are…read moreexcellent. Highly recommended.

Tim is an excellent mechanic, and does 1st class repair...........always shows an interest in your…read moremotorcycle's well being, and is great at customer service

On a motorcycle Trip from South Dakota to here. needed a rear tire. Tim sold me a set of new tires…read moreand was able to get them done same day a within an hour it was complete. Awesome guy, good work. 5 stars!

CAUTION: to anyone looking to get their bikes serviced here. A mistake on their end regarding the…read morecorrect size battery for my bike resulted in unnecessary back & forth between the shop. Was ensured over the phone, while waiting for an oil change, that going with their in store battery would be a better option than a factory activated battery. I find out about 30 mins to close they didn't identify the correct size therefore the appropriate battery would need charging. Option was to let it charge over the weekend or leave with a 40% charged battery. When I came back I voiced my concern about how this situation unfolded and asked if they could remedy this somehow. The lady behind the parts counter was not only rude but unwilling to recognize a mistake on the shop's part shouldn't fall on the costumer. In the end, best she could do was a 10% discount on my next oil change (discount doesn't even account for Ubers or time off work). This individual lacks customer service, manners and paints the rest of the staff in a bad light. Keep your piece of mind and take your money elsewhere.

Took my 2013 Suzuki dl650 in because I had a wobble in my front tire, they took it for a ride to…read moreassess and the lady that called me while I was waiting had a bad attitude while telling me my front bearing was the worst they had ever seen in their entire lives and that I wouldn't be able to take the bike home, I said that was ok, she quoted me around $600 for the fix and told me my front brakes needed replacing immediately and I told her I could do that myself. She told me, "ok, so you're gonna take an uber home now." I said yup, and I asked when it'll be done and she said should be done early next week (I took it in on a Friday). It's now a month later (had to call to get updates as they weren't notifying me about anything) and I get the bike home after costing me $817.23 for what I now know is a steering bearing replacement and not a front wheel bearing replacement which is what I thought they were doing because they simply didn't explain it to me. I get home, look at my front brakes and was confused because they look great. I took some photos (attached) and called the service department, emailed them the photos and turns out my front brakes are great and the service guy lied in his assessment saying they have 1mm left and need placing now. The email guy called back and said I don't know what the service man was talking about and said, "you're good, they have about 4mm left on them still, so no, they don't need replacing, I'll ask the mechanic what we was getting at later." End of story, I will NEVER take my bike there again for repair... even though the service guy David is great. Not a happy customer to say the least, especially seeing as how my motorbike is my only source of travel for work (they were aware of) and I lost out on a lot of work because of their poor communication skills and straight up deceit. Just a heads up! Don't trust what they tell you. Ps, wobble is STILL there, less so than before, but common guys, I'm just speechless right now.

called beforehand to pickup a part. had to wait 30 minutes while the asian worker chatted up with…read morethe only other customer in the store about his bike. I decided to look at the helmets and was told to go back in line and be patient. maybe they thought I would steal it cause I'm black lol. or are you not allowed to walk around in the store while you wait?

I took my Honda quad in for servicing spoke to the service person (Kash) agreed on the work and…read morepayment. Was told to pick up quad by end of the day. So I phoned to check if everything was a go they advised me parts not in cool no worries I get it. 3 days later I pick up my quad he tells me price went up by $351 and some of the work didn't get completely finished but you don't need it. After arguing for 20 mins I pay the original price and take my quad home. Found a person on Craigslist he finished the work and charged me $80. No happy with service or staff will not ever go back there again. Read the reply's of the manager not once he said let me fix the problem or finish the job nor any compensation just a sorry. Not a good way to stay in business.