worked on my bike efficiently and quickly. My headlamp had off on connection for a while then…read morenothing, I could not get my hands into where the connection was, she answered all my questions offered her wisdom freely about what she was doing and explained things I asked about she diagnosed all the connections to make sure it was only coming from one place. She was thorough and got the work done in an hour, I was happy and the price fair. I know a shop would have charged far more for Labour kept my bike for the day not giving me information about the work they did. This was an excellent experience overall and I recommend 100% I think the other comments about her asking what someone wants to spend was misinterpreted as trying to rip off and really it was asked from a place of I want y to I be fair to you before getting fully into it. thanks a bunch!

very terrible, came and general check, just provide viewing. said can not…read more fix the engine, what .? then when come？ I still paid the full amount she request , but nothing done. worst ever, suggest , stay away

I had my 2016 Bonneville in for a gasket exchange due to an oil leak. East Van location. After…read morefinding the right day to ride down there (not in the rain) I checked her in and jumped in a cab and headed home. The guys at the front counter were courteous, prompt and polite. I picked the bike up a day later and the tire pressure has been checked and the oil has been topped up. It's a bit intimidating due to the entryway in the alley, no customer waiting area, and it's really dark in there, but the gentleman at the counter make up for those drawbacks. I will certainly take my Motorcycle back for regular maintenance

They did not provide the technical service, front fork straightening, but they did respond to my…read moreemail within 24 hours and I really appreciated that.

I've entrusted Allan with my motorcycle servicing for several years now, and I'm continually…read moreimpressed by the exceptional service I receive. Allan possesses an incredible, in-depth knowledge of motorcycles. Not only is he knowledgeable, but he is also truly passionate about motorsports! His turnaround time is remarkably quick, and his pricing is very competitive. Whether it's routine maintenance or more complex repairs, I always trust Allan and he delivers top-notch results. Excellent value for the quality of service provided. If you're in need of motorcycle servicing, look no further than Haywire Moto. Your bike deserves the best, and Allan delivers just that!

From the owner: Haywire Moto services the Lower Mainland of B.C. Canada. As…read morea one-stop Shop, Our Inspection Facility is also a Powersports Service & Repair Centre, where we offer fast & dependable service with parts at unbeatable prices. Come on over and see what we can do for you today.

Amazing service. great communication, a solid value. i just wish they were on the island. I would…read morehighly recomend them for your motorcycle needs.

This is a fantastic group of guys, they know their stuff and they treat your bike like they treat…read moretheir own. Never taking my bike anywhere else. Five stars all the way.

Great place for tires and riding gear at the best prices. Aaron knows his stuff when it comes to…read moreanything motorcycle related. This shop has been around since the mid 60's. Still has that real bike shop feel.

Aaron is a good guy and there's some good prices on most things…read more I would definitely recommend this place

I have used this shop three times on my old girlfriend's 1991 Yamaha Radian. I first found them…read moreafter Daytona said they prefer NOT to work on older bikes, not even their own (what the hell??). The Radian was rough starting and idling badly and had not been winterized properly (she was really slack at maintenance before I took over). They cleaned , rejetted and adjusted the carbs and it ran like a dream afterwards. We also had chain and sprockets replaced there and she said it rode so smoothly it felt like a new bike. And lastly for her birthday I sprung for some new tires and while the wheels were off the re-did the fork seals. All the work has been top notch and fairly priced and they really seem great with older bikes. We also had difficult schedules to get in there and they were totally accommodating. We dropped the bike off after we were both off after work at midnight and put the key through their mail slot. When the work was done we paid by credit card over the phone, they put the key under the seat and we picked it up after hours with her spare key. They were also cool with installing the tires even though we had bought them on sale from Fortnine.ca. I will be going back to them with my 2015 Yamaha FJ-09 for tires shortly and likely new chain and sprockets too. I only wish they were a little off the beaten path, as I will have a bit of a transit trek after I drop off my bike, but if you have someone to give you a ride home and back that's a non-issue.

Great guys..know their stuff. Friendly courteous service. See Darcy and Dave ...they Rock!read more

My youngest kid recently moved back in with me after graduating from university far away, and…read morebetween the two of us, we've been juggling usage of my car. She had been saving up her money for a long time for a motorcycle (I have no idea how she initially hooked onto the idea of having one, as no-one in our family ever owned one or even contemplated having one. She is quite the black sheep in our family!), and this would be, by far, the biggest purchase of her life so far. As a parent, I gotta say, I wasn't thrilled, but I try to be supportive. She did a lot of research, looking into slightly used bikes, even checking some out and negotiating prices in Langley and beyond. She went to a motorcycle driving school and passed exams. She got the licenses. She called her bank to make sure all her ducks were lined up. And then she decided to check out a particular bike at this Honda dealership. And I was SO glad she did. Jason there was incredibly patient, answering all her questions (and mine). He and Derek were extremely knowledgable about the process of getting a motorcycle, the best ones to have as a new driver, all the details about the various bike models, etc. There was no pressure at all to buy any bike there and, after my kid fell in love with this particular bike, there was no pressure at all to purchase any additional warranties or insurances. I really appreciated how Jason said that my kid could always call or swing by if she had any questions at all about the bike or riding in general, and they there at the dealership would always be an available resource to her. As a parent, I couldn't have been more impressed. This, along with the bike's year-long warranty and the fact that it's a Honda, really provided me with a lot of peace of mind. Even though we live close to the dealership here, Jason acknowledged that it would be a bit scary for my kid to drive the motorcycle back (she's a spanking new driver!), so he offered to transport it in his truck, to our condo. Wow, so so nice. That was a HUGE help and relief, to my kid and me! The ICBC lady who came to the dealership to sign up my kid for motorcycle insurance and assign her a new MC license plate for the new bike was very patient and helpful, too. (How great, to have access to an insurance rep on site, eh? My kid didn't have to go to an ICBC office and return. Very convenient). And the bike she got is PERFECT for her, in every way. And she is elated with it. I've never seen her happier, TBH. I gotta thank Jason and Derek for making this whole experience so positive.

Very pro-active and customer oriented business. The service department and the parts guy are…read moreexcellent. Highly recommended.

Excellent experience with Cycle Therapy once again! Tim beat any competitor price and worked with…read moreme to find an install time that fit my schedule. He is extremely knowledgable and customer-service oriented. Also, he does all of the work himself, so I know that my bike will always be treated with care. There is no-one else in the PNW that I'll take my BMW to for tires (or my KDX to for all maintenance!). Thanks Tim!!!

Tim is an excellent mechanic, and does 1st class repair...........always shows an interest in your…read moremotorcycle's well being, and is great at customer service

I've purchased 2 scooters from here now, good selection and quality…read more Not always my first choice for service and repair as their fees are high, and appointments are not always available, so if I do come in I book 1-2 weeks in advance. They always give my bike back looking great and clean

CAUTION: to anyone looking to get their bikes serviced here. A mistake on their end regarding the…read morecorrect size battery for my bike resulted in unnecessary back & forth between the shop. Was ensured over the phone, while waiting for an oil change, that going with their in store battery would be a better option than a factory activated battery. I find out about 30 mins to close they didn't identify the correct size therefore the appropriate battery would need charging. Option was to let it charge over the weekend or leave with a 40% charged battery. When I came back I voiced my concern about how this situation unfolded and asked if they could remedy this somehow. The lady behind the parts counter was not only rude but unwilling to recognize a mistake on the shop's part shouldn't fall on the costumer. In the end, best she could do was a 10% discount on my next oil change (discount doesn't even account for Ubers or time off work). This individual lacks customer service, manners and paints the rest of the staff in a bad light. Keep your piece of mind and take your money elsewhere.

They do not charge "documetnation fee" on bike or equipment purchases. They do not pressure you…read morewith sales tactics. They do not increase freight charges for a little sales negotiating cushion. Lee, Duncan and Rod have straigh up answers for honest questions. Sugarcoating extra. They will give you maintenace tips and will not make you buy one extra washer you don`t really need. I haven`t caught them make an error yet with prices, models or part numbers. Their manners could be a bit more refined but don`t forget: If they sound a little rough it is due to their date of manufacture. All of them made before the 70`s and have lots of miles on them.

called beforehand to pickup a part. had to wait 30 minutes while the asian worker chatted up with…read morethe only other customer in the store about his bike. I decided to look at the helmets and was told to go back in line and be patient. maybe they thought I would steal it cause I'm black lol. or are you not allowed to walk around in the store while you wait?