We have my son's scooter in the shop now, and once before (for repair, we bought it used from a…read morefriend). And, we've had my other son's scooter here too. These guys are the best. Their workflow and scheduling/work order system works great, and when we've had questions and called them direct, they were very responsive, knowledgeable, and friendly. Trust is high with NS4L - great business!

The service ad new scooters for less is absolutely amazing. I needed an oil change in my scooter…read morewasn't starting properly, so I asked them to take a look at it if they weren't too busy. They called me within the hour to tell me that the battery was the problem and that they would reach out to the company to see if it was covered under warranty. They were able to save me almost $60 because they took the time to reach out to the company and replace my battery and oil change for me. All the while they kept calling me throughout the day to make sure I was aware of the different prices and services before they even touch my scooter. I could not recommend this business enough.

Jaxon, Jeremy, and Josh, amongst a host of other staff work hard at providing quality customer…read moreservice at G'ville Harley. They make the "BITE" of Harley Davidson pricing a little easier to deal with. I've purchased bikes through their dealership and all my Harley's have been serviced here. I do miss the service special deals they use to offer customers, but overall it's a good dealership. They have decent events and owner appreciation days. As I'm writing this, I have my Heritage being serviced now.

Thank you Veronika for your AMAZING customer service! You helped pick out my gifts for my husband…read moreand I truly appreciated your personal service. It was a pleasure and you made this trip fun! It felt like I had a personal shopper helping me and deeply thank you for your friendly service. Gainesville Harley is lucky to have such an outstanding staff member on their team! Bravo to you Veronika!!!

I called they guys because they are listed om the Bel-ray website as a dealer. When he finally got…read morearound to answering the phone I asked if they had Bel-ray gear saver oil. The guy says " yeah we have Bel-ray." I asked again if they had the specific type I was looking for. He give a big sigh and says "hold on". Then he hung up. I called back thinking it might have been a mistake. He didn't answer. I called the next day and asked again, this time he just hung up on me after I asked the question. Amazing this place is still in business

Awful service...was hung up on when I needed an emergency fix to my motorcycle (headlights were out…read moreand I needed it for my night job). The guy literally laughed at me told me to take it somewhere else and hung up on me when I tried to negotiate a price just to have him LOOK at my bike to see what was wrong with it...will NEVER go back to him and recommend others not to as well. The prices are unreasonable and the service is rude and inappropriate, not worth the time.

dreadful horribly and extremely predatory, theyll ding your credit and ask 1800 for delivery and…read morebuilding fees fuck that a 2 hour crate build for 900? ok sure what they making as tech 200+ an hour? lmao fuck that

Poor communication. Drove 2.5 hours because Allen M. Said he had a bike ready to test drive. Lies…read more It wasn't ready and it seemed to be a ploy to get me there to sign paperwork. They left me hanging in the showroom for hours. I'd rather walk barefoot than purchase a bike from Gainesville Ridenow.

What a frustrating experience!! We went to Solano to get my brother a scooter for school two weeks…read moreago. He wanted to finance it, so we agreed to co sign instead of purchasing outright. We got there around 3:30, filled out the papers and then the wait began. We waited an hour. Then another hour. The guy kept saying it would be ready in ten or fifteen more minutes, but it wasn't. Eventually, we had to leave to get my brother to work. The young man said they would call us, as it would only be a few more minutes. Surprise-No phone call. We went back to the store before heading out of town (we don't live there), and still no paperwork to sign. The manager told us he would have the paperwork ready for us to sign in Jax the next day, which we were okay with. We thought it would be a simple thing. When my brother called to figure out when he could come to sign the paperwork, nobody he spoke with seemed to know what was going on. Due to scheduling issues, he came by a few days later to do his part of the paperwork, and was told we would get a call to sign in Jax that next weekend. Guess what? No call. He called them again and of course nobody seemed to know what he was talking about. I called the store three times and got a "full" voicemail box during business hours. I finally wrote an email to their "contact us" mailbox on their website. There's more than one store in Jacksonville, and we had no idea where we were supposed to go. Finally, we were able to get in touch with someone, and were told the Jax store had all our paperwork in order and all we had to do was go to the correct place to sign. And wouldn't you know, when we got there, that store had absolutely no idea what was going on!!! They had to call the Gainesville store, fix whatever paperwork had not been done correctly, and FINALLY, we were able to sign the title and be done with it. So, yeah, the scooter was fine. The initial interaction was fine. Where this company really dropped the ball was with communication, both with other staff members and with customers. I don't have any problems with the scooter, it was a good price and seems to work fine. I'm happy it's all taken care of and the staff really was nice, but the communication was a real issue and caused a lot of headaches. If they simply talked to each other about what was going on, or called when they said they would, it would have made things a lot easier. I hope this scooter lasts a long time, because I don't want to have to deal with this again anytime soon! A star for the scooter price, one for the available options, and one for the nice (although clueless) staff. It was a real hassle, but it did finally get resolved.

Very disappointed With Solano Cycles. Unfortunately, there are no dealers in my area that sell…read morenew Genuine scooters. I called Solano cycles in St. Augustine, being the closest, but the sales person wasn't very nice and almost refused to send a quote. I then called Solano in Gainesville and spoke with Danial who was very nice and knowledgeable. He sent a quote which was considerably lower than later quotes I received from other dealers. We corresponded via email while I was deciding. The next week I called to hopefully start process to purchase online. I spoke with Christine, who was also nice as Daniel was supposedly busy in assembly. She spoke about delivery cost which was much lower than Daniel's email quote. Anyway, she stated she would have Danial return my call. Later that same day, not hearing from them, I called back getting Christine again and again told that Daniel was busy, but would send correct delivery quote via email and leave message for Daniel. Well, that was last week and no email,,,, no phone call,,,,. Was the low quote a marketing ploy? Do they not want to make a sale? Well, who knows. I can't recommend Any Solano cycle dealers. So disappointed.

1st! Great shop, great staff! Locally owned and operated,the owners are always on hand to assist…read moreyou with any questions or to help. Ms. Ann is so friendly and attentive to any needs in the front of the shop. The guys in the back are great too. Mitch is one of the better metric mechanics that I've met, Jason knows HD's inside and out, while Jack has forgotten more about bikes than you or I will ever be able to cram into our pea brains. Def would recommend anyone in North Florida to stop by KD's for any of their motorcycle needs. Keep the shiny side up!

This Review is way overdue, In August 2016 my dad and I were heading towards Sturgis South Dakota…read morefrom Fort Lauderdale Florida and we ended our Trip in San DIego California. I notice in a gas station that I had a leak from my Texas Chopper. We decided to stay in this town of Starke. I was recommended from the hotel to go to Knuckle and Draggers. I met the owner and his lovely wife. Also their staff and even friends. He immediately fit me in his schedule he spend a long time with another assistant trying to find the leak. He assessed and diagnosed the problem. He told me that it would be safe to continue our trip with some specific directions. He did not charge me as a true biker looking out for each other. He knew that our trip was important for me and my dad he was a very generous man. I will never forget him. I will visit soon now that I relocated to NC. Shops and people like them are very rare finding. The town of starke is very lucky to have them. This not only reflect on good people, customer service but the sense of a great community. They have a motorcycle festival in this town I hope that everyone that reads this review give him some great business. He is an excellent mechanic very knowlegable I had my repair done and was exactly what he diagnosed. The mechanic was amazed that he gave me great adivice like that. He stated that is hard to find honest mechanics like him. Yes 5 star rating on my book.The amount of miles completed on my ride was 4100 miles with no other problems. He is the true to the biker brotherhood.

Richard is a wealth of knowledge. He has the passion of cycling like no other. Incredible service,…read moremountain of parts and make sure you ask to see his collection of early rides. Don't arrive in your clean shirt and loafers this place is a true shop. This is the first place to call in Ocala and the surrounding area for any work needed on your pan head.

Jodi and Gabby are great got new phones and couldn't set them up correctly on the car play. We…read morestopped in and they came to our rescue. All is great thank you ladies it's always a pleasure to see you there when we bring our Pilot in.

From the owner: Motorcycles, ATV's , Scooters, Generatorsread more