Poor Communication, Unprofessional Behavior, and Unnecessary Panic…read more It took me over a year to get an appointment at this shop, as it seems to be the only local option for older sport bike repairs. The owner, Roland, is rough around the edges and lacks basic customer service skills -- but I initially gave him the benefit of the doubt, assuming he was simply busy. I had my Kawasaki ZX9 towed in for front brake and caliper repairs. I specifically asked for a quote before any work began, but instead of calling me, I had to chase him for the numbers each time. The total ended up being $1,300, which I paid in person since I couldn't pick up the bike myself due to knee surgery. I arranged for a tow company to retrieve it, gave Roland their details, and provided the pickup time. After the tow company left with my bike, Roland called to say they had used a wrecker and "didn't know what they were doing," making it sound like my bike was likely damaged. This caused me unnecessary panic -- especially since he never called me before the bike was moved. When I asked why he didn't call earlier if he was so concerned, he got angry and hung up on me. When the bike arrived, it was in perfect condition. His alarming phone call was completely unwarranted, and the stress he caused was unnecessary. While I can't yet speak to the quality of his repair work, I can say that his attitude, lack of professionalism, and poor communication were enough for me to decide I won't return. In the future, I'll tow my bike to Orlando or Tampa, where I've received skilled service and respectful treatment.

Old school motorcycle repair shop. Decades of knowledge. Fair pricing and some free advice.read more

All in all it's a nice place with lots of motorcycles and gear to choose from…read more I stopped in on a Thursday afternoon while in town visiting the in-laws. I was quickly greeted by a nice fellow named Brannon. He gave me a tour and showed me a few of the bikes I was interested in. He did a great job explaining every detail for each bike I've gotta say. I told him next time I'm in town I'll stop by and at least pick up some gear like riding gloves or a t-shirt. The only reason I'm giving them 4 stars instead of 5 is because they come at you a little too hard with the sales pitch. Not the guy Brannon, but I'm guessing it was the manager i talked with, going all out to sell me a bike. I don't mind salesman or anything but this guy was relentless, even after I made it clear I was only checking bikes out. I couldn't buy a bike if I wanted to because I'd have to get it back to Maryland, where I live. Aside from that, it's a great place. Definitely stop in.

dreadful horribly and extremely predatory, theyll ding your credit and ask 1800 for delivery and…read morebuilding fees fuck that a 2 hour crate build for 900? ok sure what they making as tech 200+ an hour? lmao fuck that

I called they guys because they are listed om the Bel-ray website as a dealer. When he finally got…read morearound to answering the phone I asked if they had Bel-ray gear saver oil. The guy says " yeah we have Bel-ray." I asked again if they had the specific type I was looking for. He give a big sigh and says "hold on". Then he hung up. I called back thinking it might have been a mistake. He didn't answer. I called the next day and asked again, this time he just hung up on me after I asked the question. Amazing this place is still in business

Awful service...was hung up on when I needed an emergency fix to my motorcycle (headlights were out…read moreand I needed it for my night job). The guy literally laughed at me told me to take it somewhere else and hung up on me when I tried to negotiate a price just to have him LOOK at my bike to see what was wrong with it...will NEVER go back to him and recommend others not to as well. The prices are unreasonable and the service is rude and inappropriate, not worth the time.

Jaxon, Jeremy, and Josh, amongst a host of other staff work hard at providing quality customer…read moreservice at G'ville Harley. They make the "BITE" of Harley Davidson pricing a little easier to deal with. I've purchased bikes through their dealership and all my Harley's have been serviced here. I do miss the service special deals they use to offer customers, but overall it's a good dealership. They have decent events and owner appreciation days. As I'm writing this, I have my Heritage being serviced now.

Thank you Veronika for your AMAZING customer service! You helped pick out my gifts for my husband…read moreand I truly appreciated your personal service. It was a pleasure and you made this trip fun! It felt like I had a personal shopper helping me and deeply thank you for your friendly service. Gainesville Harley is lucky to have such an outstanding staff member on their team! Bravo to you Veronika!!!

We have my son's scooter in the shop now, and once before (for repair, we bought it used from a…read morefriend). And, we've had my other son's scooter here too. These guys are the best. Their workflow and scheduling/work order system works great, and when we've had questions and called them direct, they were very responsive, knowledgeable, and friendly. Trust is high with NS4L - great business!

The service ad new scooters for less is absolutely amazing. I needed an oil change in my scooter…read morewasn't starting properly, so I asked them to take a look at it if they weren't too busy. They called me within the hour to tell me that the battery was the problem and that they would reach out to the company to see if it was covered under warranty. They were able to save me almost $60 because they took the time to reach out to the company and replace my battery and oil change for me. All the while they kept calling me throughout the day to make sure I was aware of the different prices and services before they even touch my scooter. I could not recommend this business enough.

Very disappointed With Solano Cycles. Unfortunately, there are no dealers in my area that sell…read morenew Genuine scooters. I called Solano cycles in St. Augustine, being the closest, but the sales person wasn't very nice and almost refused to send a quote. I then called Solano in Gainesville and spoke with Danial who was very nice and knowledgeable. He sent a quote which was considerably lower than later quotes I received from other dealers. We corresponded via email while I was deciding. The next week I called to hopefully start process to purchase online. I spoke with Christine, who was also nice as Daniel was supposedly busy in assembly. She spoke about delivery cost which was much lower than Daniel's email quote. Anyway, she stated she would have Danial return my call. Later that same day, not hearing from them, I called back getting Christine again and again told that Daniel was busy, but would send correct delivery quote via email and leave message for Daniel. Well, that was last week and no email,,,, no phone call,,,,. Was the low quote a marketing ploy? Do they not want to make a sale? Well, who knows. I can't recommend Any Solano cycle dealers. So disappointed.

The beautiful girl at the front was vary sweet and knew the answer to every question I had about…read morethe scooters. She was very helpful and knowledgeable. She showed me around the place and showed me everything I would need to get started on a scooter. I will be returning to this shop due to how nicely she treated a guy like me who didn't know the fist thing about scooters.

There are only a couple of motorcycle shops in Gainesville these days, and two of them won't even…read morework on my motorcycle due to reasons, some reasonable and some stupid. One won't work on it because they only service one brand of bike... that is reasonable... they don't have any expertise on other brands, don't have the parts lines, etc. The other just won't take in bikes that are more than ten years old, despite having no problems taking them in on trade and then selling them to customers, who then cannot get them worked on by same-said dealer because of the ten year rule. However, Vespa Gainesville has none of these problems. They were able to take in my wheel and change out the tire on it (it really needed changing) without any problems, and the price was even reasonable. They even went the extra mile for balancing it when they found that they didn't have the right attachment for their wheel balancer, and instead took it down to their other shop to have it balanced properly. The shop doesn't just have Vespas in stock, either... they are also a Moto Guzzi and Aprilia dealership, and some of the Moto Guzzi's are starting to look really nice. Essentially, they are an all-Italian shop, at least in terms of what they work on, but they didn't have any problems working on my British-made bike!

Purchased a Piaggio 150S from them in February and never received a title. Turns out - they do not…read moreprovide you a title for your bike. They with charge you outrageous service fees and tell you your application for a title IS your title. Buy from a dealer that will provide you with a title within 30 days of you paying cash. They would have to provide one to a lien holder, why should paying cash be any different?

I highly recommend Gator Scooter Repair. They have great service and the best prices. My repair was…read moredone same-day, and I am very happy with the work that was done.

If you like adventure and mystery, you've come to the right place! Maybe you'll get to play my new…read morefavorite game: "How on earth will I get where I need to go today?" Or "where will I get stranded today?" Tons of fun. How long will the "new" gas gauge that they put on keep working? 2 days? A week? Gator scooter tells you that you pick out a used scooter and they make it run for you. What they really mean is, I'll swap some parts on it from another broken one and send you on your way. They're not surprised if it doesn't run for more than a few days. Happy to fix it for you again. And again and again. And charge you for it. He was baffled that I needed to actually use my scooter to get to school rather than have it back at the shop to be fixed over and over and over. It has broken 4 times in 3 months. If you want to go to a place and get what you're told you're buying, an even remotely reliable form of transportation, go somewhere else. Run. Somewhere else.

Ronnie was a great service rep. Very helpful and courteous.got the job done right on Yamaha 150…read moreoutboard.

If you want honesty and a great experience, Polaris of Gainesville is your place! Originally we…read morestarted off looking at the big box dealer down the road, after a couple of days of dealing with the other guys misleading pricing and questionable sales tactics, we called Polaris of Gainesville. First phone call with Jared to trailer in the parking lot picking up our new Ranger in under a hour. Jared answered all my questions honestly the first time and was quick to make a great deal. Thank you to Jared and Jesse at Polaris of Gainesville, I would highly recommend them to anyone.

Corey was excellent. He was prompt, profesional, and a fair price. Had my daughters scooter…read morerepaired in less than 24 hours.

From the owner: Mobile Scooter Repair is your go-to destination for all your scooter maintenance and repair needs…read morein Gainesville, FL. Our expert team specializes in on-site services, ensuring convenient solutions for your scooter-related issues. From electric scooters to mopeds, we offer a wide range of services including battery replacements, tire repairs, brake services, and 24-hour emergency repairs. Our experienced Gainesville scooter mechanics are committed to providing top-notch service to keep you cruising smoothly on the roads. Conveniently located in Gainesville, FL, Mobile Scooter Repair offers a reliable solution to all your motorcycle repair needs. Whether you require routine maintenance or urgent repairs for your scooter, our mobile service ensures that we come to you when you need us the most. Trust our dedicated team for efficient and professional service tailored to meet your unique requirements. Experience hassle-free scooter repair with us today!