Poor Communication, Unprofessional Behavior, and Unnecessary Panic…read more It took me over a year to get an appointment at this shop, as it seems to be the only local option for older sport bike repairs. The owner, Roland, is rough around the edges and lacks basic customer service skills -- but I initially gave him the benefit of the doubt, assuming he was simply busy. I had my Kawasaki ZX9 towed in for front brake and caliper repairs. I specifically asked for a quote before any work began, but instead of calling me, I had to chase him for the numbers each time. The total ended up being $1,300, which I paid in person since I couldn't pick up the bike myself due to knee surgery. I arranged for a tow company to retrieve it, gave Roland their details, and provided the pickup time. After the tow company left with my bike, Roland called to say they had used a wrecker and "didn't know what they were doing," making it sound like my bike was likely damaged. This caused me unnecessary panic -- especially since he never called me before the bike was moved. When I asked why he didn't call earlier if he was so concerned, he got angry and hung up on me. When the bike arrived, it was in perfect condition. His alarming phone call was completely unwarranted, and the stress he caused was unnecessary. While I can't yet speak to the quality of his repair work, I can say that his attitude, lack of professionalism, and poor communication were enough for me to decide I won't return. In the future, I'll tow my bike to Orlando or Tampa, where I've received skilled service and respectful treatment.

Old school motorcycle repair shop. Decades of knowledge. Fair pricing and some free advice.read more

We have my son's scooter in the shop now, and once before (for repair, we bought it used from a…read morefriend). And, we've had my other son's scooter here too. These guys are the best. Their workflow and scheduling/work order system works great, and when we've had questions and called them direct, they were very responsive, knowledgeable, and friendly. Trust is high with NS4L - great business!

The service ad new scooters for less is absolutely amazing. I needed an oil change in my scooter…read morewasn't starting properly, so I asked them to take a look at it if they weren't too busy. They called me within the hour to tell me that the battery was the problem and that they would reach out to the company to see if it was covered under warranty. They were able to save me almost $60 because they took the time to reach out to the company and replace my battery and oil change for me. All the while they kept calling me throughout the day to make sure I was aware of the different prices and services before they even touch my scooter. I could not recommend this business enough.

Jaxon, Jeremy, and Josh, amongst a host of other staff work hard at providing quality customer…read moreservice at G'ville Harley. They make the "BITE" of Harley Davidson pricing a little easier to deal with. I've purchased bikes through their dealership and all my Harley's have been serviced here. I do miss the service special deals they use to offer customers, but overall it's a good dealership. They have decent events and owner appreciation days. As I'm writing this, I have my Heritage being serviced now.

Thank you Veronika for your AMAZING customer service! You helped pick out my gifts for my husband…read moreand I truly appreciated your personal service. It was a pleasure and you made this trip fun! It felt like I had a personal shopper helping me and deeply thank you for your friendly service. Gainesville Harley is lucky to have such an outstanding staff member on their team! Bravo to you Veronika!!!

All in all it's a nice place with lots of motorcycles and gear to choose from…read more I stopped in on a Thursday afternoon while in town visiting the in-laws. I was quickly greeted by a nice fellow named Brannon. He gave me a tour and showed me a few of the bikes I was interested in. He did a great job explaining every detail for each bike I've gotta say. I told him next time I'm in town I'll stop by and at least pick up some gear like riding gloves or a t-shirt. The only reason I'm giving them 4 stars instead of 5 is because they come at you a little too hard with the sales pitch. Not the guy Brannon, but I'm guessing it was the manager i talked with, going all out to sell me a bike. I don't mind salesman or anything but this guy was relentless, even after I made it clear I was only checking bikes out. I couldn't buy a bike if I wanted to because I'd have to get it back to Maryland, where I live. Aside from that, it's a great place. Definitely stop in.

dreadful horribly and extremely predatory, theyll ding your credit and ask 1800 for delivery and…read morebuilding fees fuck that a 2 hour crate build for 900? ok sure what they making as tech 200+ an hour? lmao fuck that

Very disappointed With Solano Cycles. Unfortunately, there are no dealers in my area that sell…read morenew Genuine scooters. I called Solano cycles in St. Augustine, being the closest, but the sales person wasn't very nice and almost refused to send a quote. I then called Solano in Gainesville and spoke with Danial who was very nice and knowledgeable. He sent a quote which was considerably lower than later quotes I received from other dealers. We corresponded via email while I was deciding. The next week I called to hopefully start process to purchase online. I spoke with Christine, who was also nice as Daniel was supposedly busy in assembly. She spoke about delivery cost which was much lower than Daniel's email quote. Anyway, she stated she would have Danial return my call. Later that same day, not hearing from them, I called back getting Christine again and again told that Daniel was busy, but would send correct delivery quote via email and leave message for Daniel. Well, that was last week and no email,,,, no phone call,,,,. Was the low quote a marketing ploy? Do they not want to make a sale? Well, who knows. I can't recommend Any Solano cycle dealers. So disappointed.

The beautiful girl at the front was vary sweet and knew the answer to every question I had about…read morethe scooters. She was very helpful and knowledgeable. She showed me around the place and showed me everything I would need to get started on a scooter. I will be returning to this shop due to how nicely she treated a guy like me who didn't know the fist thing about scooters.

There are only a couple of motorcycle shops in Gainesville these days, and two of them won't even…read morework on my motorcycle due to reasons, some reasonable and some stupid. One won't work on it because they only service one brand of bike... that is reasonable... they don't have any expertise on other brands, don't have the parts lines, etc. The other just won't take in bikes that are more than ten years old, despite having no problems taking them in on trade and then selling them to customers, who then cannot get them worked on by same-said dealer because of the ten year rule. However, Vespa Gainesville has none of these problems. They were able to take in my wheel and change out the tire on it (it really needed changing) without any problems, and the price was even reasonable. They even went the extra mile for balancing it when they found that they didn't have the right attachment for their wheel balancer, and instead took it down to their other shop to have it balanced properly. The shop doesn't just have Vespas in stock, either... they are also a Moto Guzzi and Aprilia dealership, and some of the Moto Guzzi's are starting to look really nice. Essentially, they are an all-Italian shop, at least in terms of what they work on, but they didn't have any problems working on my British-made bike!

Purchased a Piaggio 150S from them in February and never received a title. Turns out - they do not…read moreprovide you a title for your bike. They with charge you outrageous service fees and tell you your application for a title IS your title. Buy from a dealer that will provide you with a title within 30 days of you paying cash. They would have to provide one to a lien holder, why should paying cash be any different?

1st! Great shop, great staff! Locally owned and operated,the owners are always on hand to assist…read moreyou with any questions or to help. Ms. Ann is so friendly and attentive to any needs in the front of the shop. The guys in the back are great too. Mitch is one of the better metric mechanics that I've met, Jason knows HD's inside and out, while Jack has forgotten more about bikes than you or I will ever be able to cram into our pea brains. Def would recommend anyone in North Florida to stop by KD's for any of their motorcycle needs. Keep the shiny side up!

This Review is way overdue, In August 2016 my dad and I were heading towards Sturgis South Dakota…read morefrom Fort Lauderdale Florida and we ended our Trip in San DIego California. I notice in a gas station that I had a leak from my Texas Chopper. We decided to stay in this town of Starke. I was recommended from the hotel to go to Knuckle and Draggers. I met the owner and his lovely wife. Also their staff and even friends. He immediately fit me in his schedule he spend a long time with another assistant trying to find the leak. He assessed and diagnosed the problem. He told me that it would be safe to continue our trip with some specific directions. He did not charge me as a true biker looking out for each other. He knew that our trip was important for me and my dad he was a very generous man. I will never forget him. I will visit soon now that I relocated to NC. Shops and people like them are very rare finding. The town of starke is very lucky to have them. This not only reflect on good people, customer service but the sense of a great community. They have a motorcycle festival in this town I hope that everyone that reads this review give him some great business. He is an excellent mechanic very knowlegable I had my repair done and was exactly what he diagnosed. The mechanic was amazed that he gave me great adivice like that. He stated that is hard to find honest mechanics like him. Yes 5 star rating on my book.The amount of miles completed on my ride was 4100 miles with no other problems. He is the true to the biker brotherhood.

Richard is a wealth of knowledge. He has the passion of cycling like no other. Incredible service,…read moremountain of parts and make sure you ask to see his collection of early rides. Don't arrive in your clean shirt and loafers this place is a true shop. This is the first place to call in Ocala and the surrounding area for any work needed on your pan head.

Jodi and Gabby are great got new phones and couldn't set them up correctly on the car play. We…read morestopped in and they came to our rescue. All is great thank you ladies it's always a pleasure to see you there when we bring our Pilot in.

From the owner: Motorcycles, ATV's , Scooters, Generatorsread more