Poor Communication, Unprofessional Behavior, and Unnecessary Panic…read more It took me over a year to get an appointment at this shop, as it seems to be the only local option for older sport bike repairs. The owner, Roland, is rough around the edges and lacks basic customer service skills -- but I initially gave him the benefit of the doubt, assuming he was simply busy. I had my Kawasaki ZX9 towed in for front brake and caliper repairs. I specifically asked for a quote before any work began, but instead of calling me, I had to chase him for the numbers each time. The total ended up being $1,300, which I paid in person since I couldn't pick up the bike myself due to knee surgery. I arranged for a tow company to retrieve it, gave Roland their details, and provided the pickup time. After the tow company left with my bike, Roland called to say they had used a wrecker and "didn't know what they were doing," making it sound like my bike was likely damaged. This caused me unnecessary panic -- especially since he never called me before the bike was moved. When I asked why he didn't call earlier if he was so concerned, he got angry and hung up on me. When the bike arrived, it was in perfect condition. His alarming phone call was completely unwarranted, and the stress he caused was unnecessary. While I can't yet speak to the quality of his repair work, I can say that his attitude, lack of professionalism, and poor communication were enough for me to decide I won't return. In the future, I'll tow my bike to Orlando or Tampa, where I've received skilled service and respectful treatment.

Old school motorcycle repair shop. Decades of knowledge. Fair pricing and some free advice.read more

This is a good and honest place. Roger and George really know what they're doing. If you need to…read moreorder a part, ask Roger to do it for you. He might even have it in stock. His prices make it clear what an absolute rip-off some other places in Gainesville are. Call him up if you need a tune-up or anything, and he'll tell you when he can fit you in. If it's a reasonably small job, he can do it while you stand there and wait. Roger also handles scooter repairs. He doesn't turn up his nose at them (unless your scooter is trash, I guess). The shop is tiny and it doesn't look like much, but the quality of the work will make you feel good. George is without a doubt one of the best bike mechanics in this part of the state. If you're driving north on Sixth Street, keep your eye on the right-hand side of the street after you cross 39th Avenue, or you'll miss the shop. It's set back in an old shopping strip that looks almost abandoned.

What kind of Business is this? A) Motorcycle Repair Shop…read moreB) Graveyard for your working Bike C) Rip off Central D) Worst Place Ever E) Excuses Galore Boutique If you answered A - DONG! You are the Wiener The Correct answer is B-E This place is the worst and his lies are worsor - (Not Correct, I know). I took my bike to him with a problem and he stated the "Other Shop" overcharged me and he could fix the problem for $125.00 or he would not charge me anything. Well he worked on carb jets and charged me $225.00. The Jets had absolutely NOTHING to do with problem and I NEVER authorized him to perform any work on my bike and even further, what happened to the "I wont charge you if I can't get it running for $125.00 or less" My bike has now been in his shop for over 5 months and each time I call he has a new excuse. "I've been busy, I can't get good help, I'm going to take out the motor and check for the problem, I'll call you back soon" All these excuses and my bike has yet to be fixed. I called today and was told "I took the motor out and going to look at it" I told him I want to pick it up and take it elsewhere and he stated "I'm going to look at it and let you know" I suspect it'll be 5 more months if I don't actively engage this guy to get my bike back and on the road before summer is gone. I am thinking of small claims court on his unauthorized work on my bike.

Robert was kind, patient and provided service that helped me solve my problem long idstance. I am…read morea 72 yr. old widow that lives over 1 hr. away from his shop (closest one to my location). I made multiple calls, sent multiple texts w/ pictures. Each time he responded with advice of how to fix it and walked me through the process. He never requested payment yet said if I needed to bring the scooter in, he would fix it at a minimal charge. I sent him something anyway 'cause you can't put a price on that kind of A+ service.

Brought my scooter here to have my solid tires installed and I wasn't expecting it to be finished…read moreas quickly as it was!! I've already recommended the shop to several friends.

I highly recommend Gator Scooter Repair. They have great service and the best prices. My repair was…read moredone same-day, and I am very happy with the work that was done.

If you like adventure and mystery, you've come to the right place! Maybe you'll get to play my new…read morefavorite game: "How on earth will I get where I need to go today?" Or "where will I get stranded today?" Tons of fun. How long will the "new" gas gauge that they put on keep working? 2 days? A week? Gator scooter tells you that you pick out a used scooter and they make it run for you. What they really mean is, I'll swap some parts on it from another broken one and send you on your way. They're not surprised if it doesn't run for more than a few days. Happy to fix it for you again. And again and again. And charge you for it. He was baffled that I needed to actually use my scooter to get to school rather than have it back at the shop to be fixed over and over and over. It has broken 4 times in 3 months. If you want to go to a place and get what you're told you're buying, an even remotely reliable form of transportation, go somewhere else. Run. Somewhere else.

Best prices around and reliable labor. I don't take my bike anywhere else. And you know who your…read moremechanic is unlike large dealers. I highly recommend this shop.Your review helps others learn about great local businesses. Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees.

I have been a customer of Gibson Kustoms Motorcycle Repair for several years and have always found…read morethe staff friendly and competent to take some of the tough challenges I have had during my riding career. The owner has helped me in the selection of new bikes and the personalization / customization of my new ride. Fair prices and great service makes for a great experience at Gibson Kustoms.

Danny is a great guy and very honest. I walked in expecting 1200 in repairs on the six speed trans…read moreon my road king. Danny repaired a failed bearing upgraded my tensioner, replaced. A worn rear tire and some front wheel bearings and still brought me in several hundred under budget. I am impressed and grateful for the high quality work and fair treatment I received. I wouldn't take my baby to anyone else!

placed a trike and motorcycle on consignment with danny... he sold them without my consent... had…read moreto get the court involved...

Great shop! Scott is awesome and very knowledgeable. He got me in & out pretty fast. I highly…read morerecommend.

I contacted the shop owner via email & cell and stopped by to see the business & ask questions…read more The owner was very friendly and answered all my concerns. A fair price estimate was obtained and a day set to drop off my motorcycle For repairs & Main. It appears I found a good shop to meet my needs !