I've waited a week to post this but after the 3rd time encountering Pam & her sour attitude, I thought it was necessary to share my experience. If you're looking to be met with kindness & professionalism, this isn't the place. The receptionist was unbelievably rude, disrespectful and acted like helping patients was a burden. There was no courtesy, no respect, and no basic customer service. I will say, while waiting, I did witness she was somewhat nice to some & cold to others.
A chiropractor's office should feel warm & welcoming as most who are there have some sort of ailment they are dealing with. Plus, it's just how you should act when you are providing a service to the public. The old receptionist was fantastic but the one they have now, Pam, is a complete "you know what". And I'm not the only one who feels this way. Some people are willing to tolerate her cold & condescending behavior because she's just the receptionist but I will not!
I won't be back, and I strongly suggest Richard address her behavior because it reflects terribly on the entire practice. read more