Very helpful, knowledgeable staff that never tries to up sell. They are excellent at matching…read moreequipment to your level of play. The major brands (Bauer, CCM) have manufacturer restrictions on pricing, so you're not going to find those brands cheaper online. Highly recommend!

Decent little shop in a great location right at the entrance of Troy Sports Center. I find their…read moreselection to be very useful if you are in a pinch or need a small part, accessory, tape, or a sharpening. Their sticks are moderately priced and they have larger selection than most rink shops IMO. Equipment wise, I would order it online. Speaking of skate sharpening, I try to avoid their service unless I absolutely positively need my skates taken care of. They never seem to have a consistent "skate tech" there except for one older gentleman. If you get him, you are in the green...however, if you get anyone else I would be concerned. I have asked for different cuts (sharper or duller) and have gotten a variety of different results. Furthermore, I'll end up with one skate sharper than the other or a great inside edge but literally no outside edge. Skate sharpening, although simple in concept, is an art IMO. You want the guy who has been doing this for 10+ years working on your skates because they will be consistent all the time (at least from my experience). What makes my situation even more complicated is I have goalie skates which have a longer, flatter blade and seem to be more of a hassle to do. I strictly go to Peranis or the skate shop at Birmingham Ice Arena, as they have some great seasoned people. Staff wise, I've for the most part found everyone to be helpful and pleasant/welcoming. Everyone I've had assist me has been eager to assist. With how many hockey players & parents that routinely come through the rink each week, they would be very negligent to not to take care of their customers as they are easy repeats.

I needed new boots as I had been nursing my Burton boots for far too long…read more I was impressed by their knowledge, their selection, and their willingness to spend time on me, knowing I wasn't committed to making a purchase. I was allowed to try on several different types of boots until I finally settled on the pair I bought. Two days later, I brought my boyfriend in to their tent sale. They gave him the same time and attention, allowed him to try on several boots, look at several different pairs of skis, and allowed us to stay even after they closed. My boyfriend bought skis, poles, and boots and was very happy with the experience. Overall, we were both very happy, and this will be my go-to shop moving forward.

I went in expecting to buy new bindings and boots, and Kristen showed me a few adjustments for me,…read moreplaced a $6 boot slip in and I was good to go. Such generosity with her expertise & time. I'm looking forward tho Nichols being my go-to shop! Thank you!

Been a runner for decades. Sales recommended Aftershocks headset that fits behind your head, over…read morethe ears and lays against your temples. Wow, they stay in place, good sound for podcasts, receive/make calls and listen to music! When cycling I like to keep my ears free. I have earbuds, headsets. These are great. Not great if your in a noisy environment. Otherwise I'd recommend. Larry C

This overall experience has been both incredible and challenging. I've gained valuable insights…read moreinto what's best for my left fused ankle. Regrettably, I wish I had returned for the correct size instead of the oversized shoes. They were quite noisy, and I'm not sure why my husband was bothered when I walked into a pair of slightly too-big sneakers (wrong size than my regular size shoes) for me. I was wearing an eight-size shoe, and adjusting to the new environment in Germany made the noise from these sneakers bother other people. It was a result of what my parents had purchased for me! On the positive side, the store has been incredibly helpful and provided me with excellent guidance on the right kind of sneakers for my needs. However, the retailer should have checked my size before rushing off. I thoroughly enjoyed this store because it offered all the necessary methods to address my fused ankle and balance issues. I am incredibly grateful to my orthopedic foot and ankle orthopedics specialist for referring me here before I began my physical therapy program!

Futbol! Soccer! Futbol! Soccer! Whatever the case might be,…read moreI am a huge fan of Chelsea FC in the English Premier League, and the Netherlands National Team and trying to find items to fulfill the needs of my fandom are not always easy outside of either Amazon or importing in from Europe, so finding this little slice of Beautiful Game heaven was a bonus. The staff was super helpful and since this visit I have been back several times to purchase items for my son. I can't speak to price for soccer players looking for equipment, but as far as fandom is concerned it did the job. My local soccbol/futccer store!

Came to get a couple things I needed for my son and they were so helpful!! Great selection and…read moreawesome customer service! Thank you soccer world

Excellent customer service. I have hard to fit feet and salesman was very helpful…read more Selection was good also.

I was looking to replace my Sanitas clogs for work and wanted to purchase from a knowledgeable…read moreretailer. I called Haig's shoes since I would be in the Detroit area for an event. From the initial call, Ken and his team looked in their inventory to confirm the stock of my requested shoe size and colors to ensure there were multiple items to try on. When I made the trip to the store, Ken was welcoming, knowledgeable about the Sanitas, and all of the shoes they carry as well as the accessories. I purchased some compression socks for flights, and he showed my friend and I an easy way to put them on for our flights. Overall we had a great visit and highly recommend Ken and his team if you are looking for a store with great customer service and selection. Excited to have Sanitas back in my shoe rotation.

We can in to get some inserts for our shoes and the customer service was amazing!…read more The employees really take their time with you,giving you all their attention and set up with whatever you need. Their return and exchange policy is great. A week for cash back and 30 days for in store credit. They have many brands for good quality walking and running shoes as well as accessories.

I went to Complete Runner for the 1st time yesterday. I needed a shoe to transition from a walking…read moreboot from a Jones Fracture. Ian took care of me. Scanned my feet and listened to what I needed. He brought me 4 pair of shoes to try. Took time with me explaining each shoe. I couldn't believe the service I received. Both Ian and his co-worker were amazing. I walked out of there very pleased and had a shoe that I could actually get my foot in. I even received a senior discount. Thanks so much for your help.

Great Outdoor/Ski shop! I wear a size 14 and they had ski boots that fit me perfectly. The price…read morewas very fair. Great selection and many brands!!

I'm really glad someone brought a ski shop back to Birmingham. Once again (Like the old days when…read moreBavarian Village was on Townsend) they managed to score an excellent location. I'm also impressed that Don Thomas has evolved into more of a sporthaus rather than a boutique ski shop. Carrying superior brands such as Volkl, Atomic, K2, Burton, Rossingnol, Technica-- to name a few. What I also learned is that in the move from Telegraph (old location) to Old Woodward, they decided to go green. Go to their website and check out the press link and read the whole story-- it's nice to know that people really are thinking about what difference THEY can make. I also like that the staff really listens to what you need that will fit your budget. Definitely a fan

Shop closed at 7:00. I was there 7:05 needing to replace tube and Ken, the owner, obliged. Great…read morecustomer service!!! Will come back for any bike work needed!

120.00 Tune up Told the owner about bad bearings in rear…read morewheel, was told cups were to tight bearings were good. Got the bike home did not go over it till that night, found rear wheel cups adjusted loose to make the bearings feel good, not to mention bearings were bad as what was told. Having no trust pulled bike apart had the same maxima grease I installed last time and was dirty, more than obvious nothing done as what was promised in the tune up. Only took it there because did Not have the time to do it myself, lessons learned never let anyone wrench on the bike!! Posted late because I was so pissed