Great selection of apparel, footwear, bags and outdoor accessories. I couldn't find a clearance…read moresection at this location. Mostly regular price. Bargain hunters will have a hard time looking for any red or orange tags ;-) Liked their Moosejaw printed design T-shirts. Saw brands like Patagonia, North Face, Arcteryx, Prana etc. Wasn't able to find Canada Goose winter jackets ;-( so we are going to drive to Nordstrom Somerset to check out the said brand. Parking is limited. So we had to park and walk from Papa Joe's. Service is ok. Friendly and helpful sales associates.

10/12/2021 Ordered an osprey rolling 40L duffle on Moosejaw.com. I received the backpack version…read morethat does not have wheels instead. Called customer service who contacted a gear wizard and was unwilling to send out the correct item despite the clear advertising on their website. Bait and switch.

I did not know they buy and sell used gun until I saw someone walk in with one. Just like a Brass…read morePro or Cabela, they have everything you need for outdoors activities. You might find some good deal especially during holiday season. PSA does sell ammo for cheaper price, marketing and sales need to take note. Service is pretty good, they are willing to answer all your questions and be very patient. Problem is this store is kind of out of the way, it is very noticeable next to I-75 but it is also hidden behind Oakland Mall.

called for product availability information, was put on hold for 10 minutes…read more I called back and the phone rang for about 20 rings then immediately went to the hold music. worst customer service!

On occasion we come here to shop. I like to sip water all day long. I take an insulated cup to…read morework, I use one at home, I even like them on road trips in the car, so I was looking for another good cup to add to my mix. I heard Yeti was a great brand to keep the water cold for a very long time. I have been looking for a color I liked and found a nice red one here called Harvest Red. I do not think Yeti is discounted very often, so I probably just paid they typical price, but I liked their assortment. Their customer service was really good. Many people talked to me to make sure I found what I needed and they were all very friendly and personable. They do ask you to join their club. I do not buy enough for it to be worth my while but it seems like a decent deal if you do buy here often since it is one fairly small payment for life and allows you to accumulate points or get a discount. They have a small but nice shoe selection, and I like the clothing selection as well. If you are interested in a smaller, less overwhelming sporting goods shop, this is a nice one.

My daughter has a membership with Rei, so we visit every now and again. I use a mobility scooter…read more While they do have automatic doors, the button on the inside door is so far back in the alcove, that I hit it and could not get turned around before the door closed. There were many areas that I was not able to get to. The socks, which is what I came for, are on a wall at the back of the clearance area. The floor was so covered in merchandise and the displays were so close together, that I could not get near them. The clothing aisles were all diagonal and impossible to navigate. Lastly, and most upsetting to me, my daughter and I were checking out at the same time and her cashier was really pleasant, greeted her warmly and kept up a stream of converation, but the one that waited on me was rude and barely spoke. I can't say for sure that this was due to my disability, but what else am I to think? Evidently Rei doesn't care for disabled people. Or maybe they think that people with disabilities do not need active merchandise, so they don't have to cater to them. Either way it was sad to be treated negatively just because I have to use a scooter to get around.

Both times I went to the store I was warmly greeted by the same young gentleman. He was helpful…read morewith the questions I had and made useful suggestions. The store is clean and well organized with a good selection. Plus they had a great sale On the exact Coat I wanted.

I absolutely love the product. I own several pieces. Everything from hats to footwear! I shop…read moreonline, outlet and free standing stores. The Troy location has an associate that I won't mention on Yelp but hopefully I will be able to discuss it with her superior that will be able to do something about her and her attitude. I actually tried to contact North Face customer service and at the time the website on the receipt that I was given for my purchase was down. I then went directly through the North Face website, which I was responded to, telling me to contact the store directly???? Again, I love the product the quality the functionality but the customer service at the store level need some Direction. North Face, feel free to contact me to discuss my past experiences in your Somerset location have a great day

I also have been shopping at Boyne country (Bavarian Village) for 40 years. Couldn't agree more…read morewith one of the reviewer who said you're now greeted with snobbish saleswomen, young fitters who are not very knowledgeable. The aloofness was so off putting, I had to get out. Ick!

Ordered a product off their website for a Christmas gift. What they didn't tell me the hoody I…read moreordered is a print on demand and will take 1-2 weeks. This disclaimer was not on the order. Had I known, I would not have ordered as a Christmas gift, Need to be more transparent.

Shane I think is his name was amazing and helpful. I would be happy to go back here. The store was…read moreclean and well organized.

This place can't even get your order right. Guy literally called me to tell me he gave away the…read moreproduct I ordered, AFTER HE PICKED IT. Should have just cancelled the entire order at that point because he then proceeded to sell my wife an absolutely inferior product. Upon arrival, the male worker there was rude to my wife, and the best help he was able to provide her was "you can find it online." Will never go back to this place, there are plenty of other stores around.

Do not waste your time bringing your items to this business. Was offered insulting low offer for…read more"like-new" golf clubs, used at most 10 times. Horrible place to do business with!!!

I love this place. First, the prices are amazing. I buy almost all of my kids' sporting goods…read morehere. Lately it has been Lacrosse and skis, but we also get rollerblades, and cleats here too. Why? Because my kids are growing fast, so they don't wear these things out, they just use them for a short period of time. We trade stuff in too. They give us money for stuff we would have just thrown out or put in a yard sale. It is convenient to bring in last year's skis and boots and get this year's skis and boots, much better than a ski swap, because you can go there whenever you want. My son gets top quality equipment, all set up and adjusted for about $150 per year. I read the other reviews and they complain about a woman that work(ed?) here, but I have never met this person and I've been to the store half a dozen times in the past year. It is always men there. They are always friendly. Oh yeah, football mouthguards are half the price of anyplace else here, so when you are picking up cleats, grab a couple.

Nice place as usual; I just wish the staff were on the same page. Awful policies. NOT REPAIR!!!read more

This is where I have bought half of my workout wardrobe. They carry my Under Armour, Addidas and…read moreNike brand yoga pants, running tops. They carry some sleeveless as well and short sleeved v-neck and crew neck tops for gym or street running. There are often deals on the above brands at times. I recently bought my niece a gift card since she's now getting into working out some. She likes her sweatpants from here. They also have nice cool and wicking golf tops for men too. I buy much of my husband's golf shirts from here as well. This is one of the few dedicated sports apparel stores I go to with any frequency. I will often check prices on the web before purchasing but it's nice to touch and feel the fabric before purchasing.

I've been coming here over 25 years. just recently bought my son a BMX bike and decided to buy…read moremyself another one. When I had issues with the bike these guys didn't hesitate to repair everything at no cost, including giving me a new set of cranks without me paying a dollar, and they have always been willing to put in extra effort to make sure you leave with satisfaction in your visit. I wouldn't trust any review that's less than five stars when it comes to this establishment.

With the first order I purchased was a custom wheel, it took a little while but I was patient being…read morethey laced up the wheel for me and helped me pick the right sizes of spokes and what not. With the second order, I purchased forks and two tires. Didn't receive a tracking for a few days called multiple times...I ordered on a Friday at around 12:30am...didn't hear about anything Monday or Tuesday so I decided to call. They were saying that I could receive the items the next day or Thursday at the latest. I still didn't get a tracking number by Wednesday so I called again, they said the order was delayed because they didn't have one of the tires in stock...then, I got a tracking number. The tracking number said arriving Friday...it is now Friday and I have received a package. I opened this package up and it's just the tires...WHERE ARE MY FORKS?!?! The package was delayed BECAUSE OF THE TIRE!!!! I should've received the forks FIRST! As this was a 1 of 2 package...the tracking number was not provided for the forks. I called and the guy said he'd provide the tracking number right away....two hours went by and still no tracking. I decided to call again and he was making excuses for not sending the tracking. The status still said the forks weren't even processed for shipping and I asked if he could accommodate me by replacing one of the tires with a different color because it turned out that the shade of green that this tire was was not to my liking. I was asking him to send out a different color tire with the forks and a return label so I could send him the green one back, this was a MAJOR problem for him as he was acting like I was going to rip him off. I had spent over $600 in the past two weeks as a first time customer and he wouldn't help me with the tire...that was how I was treated over a $30 part when I spent over $600. He was saying it was my fault for choosing economy shipping but I only chose that because another employee said it would make a difference even if I chose the $50 extra shipping....so they lost my potential as a frequent returning customer. I should've received the forks first because it wouldn't have been a big deal to grab a different tire. These forks are specific for my frame and were $50 less with albes but now I wish I would've just ordered from source/sparkys to spend that extra $50 for better service. June 21st is tomorrow and it was my goal to have this bike put together by then, but albes has failed me. I've spent the last month collecting all these parts separately for my complete custom bike. There's no reason for lack of communication or for an order to not even enter transit until a WHOLE week later. Source/sparkys and eBay will be my go to vendors from now on, as for albes is dead to me.

Ryan & team are very knowledgeable & professional. Very helpful in purchase of 2 e-bikes & rack…read more Great orientation provided.

I have been a customer of this shop before it became Erik's. As KLM the mechanics and sales guys(so…read moreof whom are still on the floor) were always lovely and helpful. The new Erik's manager, Ryan, has been rude to me now on three recent occasions. So it was not just one bad day I could weite it off as. It Must be his MO. I am now going to go out of my way to not have to shop here or bring my bike in for service ever again. I am done!