The entire staff was amazing. The best buying experience I've had in years, from Mitch, Justin,…read moreZach and the ultimate manager Dale. They welcomed.us when I arrived. Mitch and Justin we well prepared and ready for me. The entire process was so smooth. Dale made sure we were well taken care of as we waited for Zach the finance person who was so professional and proficient. Was worth the 4 hour drive to buy it!!

Terrible company! I no longer own the vehicle I bought from Gettel in Gainsville. It has not been…read moremy car since April 2026. I attempted to talk to them about the approx. $130 charge they continued to bill my cc since the vehicle was sold four months ago. They didn't return my calls. Finally, I reached a live person and explained the situation. She was rude and hung up on me. I immediately called back and asked to speak to someone in authority. They were, suspiciously, "all in a meeting". That was when I decided to cut the head off the snake's body and cancelled that cc. No more monthly charges at 26% interest. I had purchased a 10 year old Prius. Within 3 months of the purchase, I was informed that every battery in the car needed to be replaced in order for the car to be able to be driven. Caveat emptor - buyer beware.

I got an estimate and will probably go back for the work when I'm ready. Very pleasant people. Hard…read moreto find even with gps.

I went to this site about 2013. My granddaughter had borrowed my wife's 2001 Honda CRV. She got…read moreinto a minor accident and it needed repair to the right front end. We got the mechanical stuff done at the mechanic we had been using for years. He suggested we go to Mr Small Dent to get that repaired. He was not a talkative guy, but he knew his business. Without getting the car repainted he fixed it for $65. Now that is responsible. Certainly by today's standard!

I have been a longtime customer because of the timely, professional and reasonable charges for work…read moredone by the staff at this auto repair. I have had several make and model vehicles of mine or family successfully repaired. ​

These people are honest mechanics and they won't try to scam you. I came here to get a second…read moreopinion about a quote I got to fix my rear suspension and they told me I didn't need it and all I need is a coolant flush, an air filter and an engine mount. This guy has so many long time clients he even remembers their first name and I will keep coming here as long as I am in Gainesville. If you want an honest mechanic who won't swindle you then come to this place!

My car is over 20 years old & I appreciate that they invest the time into finding the cause(s) of…read morethe problem(s). They are very kind & considerate on my return calls/visits. My son takes his wife's car there & it is older than mine. They also warranty any new parts that have to be replaced.

I like Teresa & Rob both, because they treat us as customers who want to be respected. Their…read morecommunication is greatly appreciated, also. I have a low mileage, really old auto & my daughter-in-law's car is even older. My son, who also drives the oldest vehicle of the three, gets us there & back, gladly; however, I've also found out several of my neighbors are customers of City Auto, too. They stand behind their work & will replace defective parts, if there is a problem, which is very much worth it to teachers who value their time & money.

Super, period. Excellent service. Knowledgeable, fast, friendly professionals. Pricing is always…read morefair.

Excellent service every time, I wouldn't go anywhere else. These guys go the extra mile.read more

"Frank" owner of University Collision Center is awesome! My truck tailgate wouldn't close . I…read morepurchased the part needed and took it by UCC and they put it on, made a few adjustments and I was out of there in about 15 minutes! They charged me NOTHING !!!!! Needless to say, I was amazed. If you have a vehicle that needs bodywork of any kind, I strongly recommend you take it to UCC for fast, professional, repair at a reasonable price. They deserve TEN STARS!

From my convertible Camaro there through State farm insurance as one of their contracted service…read moreproviders and they repaired my corner panel and left me with a convertible with a top that would not go down because they screwed up the sensors in the trunk. They have no electronic capability to make repairs on electronics whatsoever and they do not have the tools to even decipher the difference. They're sending me back to State farm and I've been back charge $800 for the rental. The son's name is Patrick and the father is somewhat removed but he gets involved to a point and then he hangs up the phone. They're telling me that I should go to a regular GM dealer and I shouldn't have brought the car there. Hmmmm....

I really like the customer service here! I had a slow leak…read moreand had to get it fixed. I pulled up at the right time. I signed in, and a nice lady asked me what my deal was. I told her and she also got me parked in a bay, right away. The mechanic offered me a popsicle, and the hot day made it a treat. Then I saw car after car pull in needing service! They checked and it just needed a bead seal (no puncture)! Nice! Even nicer was that it was only $20!!! They can order new tires and install them, or you can get cheaper used tires! Great car service in Gainesville!

Tire Depot is truly a hidden gem when you need a tire or alignment! I hit a curb and my tire…read morebubbled. Unfortunately, I could only afford a used one. Tire depot had the size and with a warranty it was only $50! The service is always great! And the work is quality work and so are their products. I've never had a problem with tires I've had done here!

I'd like to continue using them but the last oil change I had a metal protective piece for the…read moreengine drop so that it scraped the road within five miles of leaving their garage. it was damaged and two bolts were missing. they did nothing and said I hit a curb which I knew was definitely not the case.

Dec 26, We towed our pickup in and dropped it off. We explained that we would be out of the area…read morefor 3wks, so we did not need it until then. We also stated it was our only vehicle and would need it then. Almonds called us week later to explain we needed a new manifold & the price. We told them to go ahead with the repair & we would be back at the end of the following week. They called us again 4 days before we were to return to tell us they lost our truck keys, so they had not started the repair yet. 2 hours later they called to say they found our keys. We told them again we would be in late that same week for the truck. Jan 16, Friday, we called to pay for the repair by phone, so we could pickup our truck Saturday . We were told they had not even started our repair yet! I scrambled to call around to find a rental car for the weekend. I finally found one available at Budget-it cost $300! We drove there first thing Monday, only to find they had just pulled our truck into the shop then proceeded told us that they had no idea when they would finish the job that it could take a few more days! I was very upset and told him how he cost us money and he did not care. He admitted he lost the keys and waited 5 days before calling us to tell us! He also admitted he failed to get our truck into the shop in over 3 weeks time, knowing we were coming back to no vehicle and he then admitted not having anyone let us know it was still not completed or why. No follow up, no customer service. NO APOLOGIES AT ALL. JUST AN OBSTINTANT and ARROGANT ATTITUDE. ONLY INCOMPETANCE FROM THE START. I would not trust this place, as they have proven to be unreliable and incompetent when you need them most!