My husband and I take all of our vehicles here for service. My husband has special tires that…read moreneeded to be specially mounted and DriveCenter was able to do this work. We checked around and most places didn't have the equipment. I've had oil changes, AC fixes, special tires, and a crazy noise all diagnosed and fixed properly the first time here. 10/10 recommendation !

Thank you DriveCenter for getting me back on the road 10000/10 recommend. Best prices for tires &…read morespeedy service!

He helped change the battery on my car and I booked an appointment to get some additional work done…read moreon my car in a couple days. After driving a couple blocks after having that battery changed, a light on the dash that I had never seen before came on. So, I pulled back in to politely ask if it was possible that the battery cables were not tight or something and to look under the hood myself, even though I had been nothing but calm and polite, he got extremely defensive and rude but said nothing about cancelling or upcoming appointment (which he knew I was staying in the area an extra day for) The indicator light went off when I restarted the car and never came back on and after some research online, I believe that he hadn't done anything wrong connecting the battery but that having the battery disconnected caused a sensor glitch. When I returned for that appointment two days later he refused to work on my car claiming that I had gotten angry with him which up until that point was absolutely not the case! He had my phone number yet never called to cancel; so, it seems like a deliberate petty, vindictive attempt to waste my time when all I had done was politely ask a question. This is the most childish and unprofessional behaviour I have ever experienced from a mechanic! I recommend avoiding this place at all cost!

Honest and reliable mechanic. I have been a customer here for 20+ years and I have always been…read moretreated with well. I am very happy with the service. Highly recommended.

If I could give zero stars I would... they completely fu**ed me over. Went in with a starter issue…read moreluckily after driving the truck from Orlando back to Gainsville the DAY before, went home went to school got to apartment the next day bam starter went out. Didn't think much of it they "replaced" it in a couple of hours the day after. Go to pick the truck up and the thing won't even start. Im furious as why would you give me a truck with a starter issue that still doesn't start when you give it back. Older guy walks me to my truck "cranks" the truck by stepping on BRAKE AND GAS at the same time presses on button and bam white smoke projecting everywhere. That was never an issue owening my truck as I drive from Granville to Ft. Lauderdale, Melbourne, fort myers, all over Florida literally with no issue. They said it would take about a week to fix, said they would get it in the day after which was a Thursday, didn't start on it till the following Monday. "Oh we have to ship out your headers to make sure they aren't worn" doesn't do it until that following Thursday and then have to wait till Monday to hear again. Mind you this has been two weeks always telling me it'll take a couple more days and pushing the date back. Next thing was, it was supposed to be done the DAY before spring break where I live in Fort Lauderdale 4:30 hours away. Tell me to come in at three, then oh come in at 6. I'm on my way to pick up my truck and get a call, it won't be done till next Monday. Another cherry on top. So guess what had to bus home and waited another TWO weeks for my truck to be done only to get it in a condition that was worse. I have rock light in my wheels and guess what I found out they screwed that up too. I have pictures of before and after, before my lights worked, now none of them do. I have black wires dangling from the bottoms of my truck from them trying to rewire it all which means they screwed that up and lied to me about it. NEVER once told me about the rewire of the truck which obviously contributed to the delay of my trucks return. They were never honest and screwed everything up only for none of it to work. My starter to this day still goes in and out and sometimes doesn't start my truck. Please stay away from this place. Not to mention a year before that, owned a BMW that the front right axel came off. The repaired it quickly only for three days later it to basically come off again and they told me "oh yeah we found a screw that wasn't tightened all the way". This is by far the worst experience I've had at a place and trust me when I say IVE HAD PLENTY. Genuinely lucky I didnt report them to the BBA or anything like that. Please stay away.

If you want to meet a FANTASTIC owner who always greets his customers with a welcome smile, and is…read morevery knowledgeable and honest go see Terry at Terry's Automotive. I wouldn't go anywhere else.

Rick schedules my Escape in as needed depending on the issue. Recently, I needed a battery and…read morecould not for the life of me remove the old one since Ford now crams them under the windshield wiper cowling. He got my car in the same day and had it completed within a short time frame. The mechanics are professional and I know the issues will be taken care of. I did ask for a heavy duty battery so I don't have to go thru this again any sooner than I have to but was willing to pay extra for that. About 6 month ago I needed all 4 tires. Being between jobs at the time, Rick got 4 new tires for less than 2 Michelins (my preferred brand) would have cost. I can always count on him to educate me so I can make better decisions based on my current situation and doing the job right. Thanks for giving me peace of mind!

searching for a new place for an oil change. I didn't want to go to "an only oil change business"…read moreand I came across Batten Automotive. First impression was that the office and waiting room is immaculate which means pride in their business to me. Just asked for oil change and air inflation of tires. They did not try to take advantage or push further work. They were very busy with job orders but still fit me in. I will go back and would highly recommend Batten to anyone. Happy Customer. Rose B.

I was referred to this by Tire Choice on 200 in Ocala however when I called the number the message…read moreI received was "This number is not in service. ". After a few attempts I started looking elsewhere and found an awesome repair facility in Spring Hill called Bills European Autoworks. They work on all European models including Mercedes, Audi, Jaguar, Porsche etc. Let me tell you I am so glad the this car clinic advertises the wrong number or maybe they went out of business but the place I took my Jaguar to was amazing! The people there are incredibly honest and trust-worthy and treat you and your vehicle with the utmost respect! Not a spot of grease or oil got on anywhere on the car much less my interior! Their prices are VERY reasonable. The work was done properly and actually EARLIER than the time it was promised! They did all the paperwork, emailing and phone calls to my extended warranty company as well as sent pics and videos of the repairs needed as required. There was NO back and forth as they completed all the paperwork with required video and pic verification of the scope of work that it needed, parts list and labor charges. A day and a half later they received the authorization from the warranty company to proceed with the repairs. They dotted every "i" and crossed every "t" so the warranty company could make a rapid decision! The work was not only completed ahead of schedule but it was completed excellently! I am going to return to Bill's European Autoworks in Springhillfor even the smallest of service. It's too bad Ocala doesn't have a reputable place like this. I hope this review helps you.

I just took my Mercedes in to check on a small unusual noise it was making randomly. The owner…read morereally listened to me describe everything as best I could, even listening to my suggestions as to where to maybe check. They spent plenty of time checking the car over, taking it for a good road test to try to replicate the noise, which they could not, as I actually expected. After a bit more discussion, I suggested that I continue to drive it to see if whatever they did do maybe fixed the issue or otherwise to let the issue become more pronounced and I'd bring it back in. We agreed that was a good approach and I suggested we just "settle up", but the owner would not take anything from me, claiming they could not find anything wrong with the car so there's no charge. I insisted that at least PLEASE post some sort of "shop charge" for the time and effort spent, but he would not hear of it! I left kind of bewildered, like "what just happened here...?" I would say with business ethics like that, you can be GUARANTEED of not getting ripped off if you take your vehicle here!! It's a good-sized garage, v. comfortable and quiet if you have to wait, but by no means "fancy". But do make an appointment. My wife and I just moved here from W. Palm Bch and let me say this guy reflects very well on Ocala: BRAVO European Car Clinic!!

I called the day prior asking if they were able to fix the cables on my window since it would no…read morelonger roll up or down. Thankfully, they were able to squeeze me in schedule the very next day and took care of it within an hour and a half. Everyone inside the business was extremely nice and helpful, it was a great atmosphere and I definitely plan on bringing my car back here for any future needs. These people are genuinely so nice and hardworking, which is not a quality you find for all auto service shops. 10/10 would recommend to anyone.

Finished a huge job on schedule, and under the quoted price. Everyone was very professional and…read morecourteous.

Listen I'm in Ocala for a travel assignment, my car started to cut off for no apparent reasons, my…read morehusband found this shop online for me based on reviews, I dropped my car off and they diagnosed the problem and had my car back to me in two days, it hasn't driven this good in forever! If your looking for a shop that offers great service quick turn around and a shop whose not trying to empty your bank account then give them a call!

Recently told higher paid employees to take a pay cut to stay on, or leave. Well they left... Now…read morethey are advertising that they are hiring. Your work will be done by unskilled kids. Once they are experienced, they will be gone. Ocala auto does not want to pay for skilled employees. Not a reputable business. Very bad to basically fire paid skilled workers for less skilled newbies. Stay away if you really want quality work from skilled technicians.

Will definitely recommend and use them again! Very kind and helpful. They are willing to explain…read moreeverything going on and give you advice to help in the future. They had my truck in and out and did a great job over all.

Terrible is the best I can describe the service. I had a specific appointment to have my truck…read morelooked at. I brought it in with a relatively minor problem. Sadly, the shop uses appointments like doctors. Where appointments are for patients, but not for the attending physician. So, I waited a couple of days to get the appointment, and had the truck towed in before the specified time. They never called me, I called them, ONLY to be informed, they never got to my vehicle and it would be the next business day it would be looked at. The shop was closed for the weekend, ugh! I waited until later the Monday afternoon, still no call from them. So, I called again. And, got informed they couldn't look at my vehicle until Tuesday because they were short handed. I finally got a call on Tuesday the truck was ready. When I asked about getting a discount due to the truck languishing in their shop for 2 days, (plus the weekend they were not open). They got really pissy with me about me being irritated due to not getting my truck back "sooner". I was charged the full price. No apologies, MY RECOMMENDATION, IS TO TAKE YOUR BUSINESS ELSEWHERE. ITS A SHIT-SHOW for customer service. Please explaine to me in specific language exactly what an APPOINTMENT is for! They were great at excuses but terrible at service. Never use them!