The first time I came here to get my eyebrows threaded, they came out beautifully. However i just…read moreleft here and she kept adding on services that i specifically asked her NOT TO DO but she did them anyway because "it would look good" )-: i think they look good without all the extras, i didnt want what YOU thought would look good on me! a lot of miscommunication

I am so happy to have found this place! I wish I knew the name of the woman who did my eyebrows,…read morebut she was so kind and did an excellent job. I was hesitant to do threading as I have had rough experiences in the past. She was reassuring that it could be painless and leave a great result, and to my surprise, it truly was! She was quick and efficient without doing a sloppy job. The tinting also came out very nice! I asked for it to be lighter, and she helped fill in the gaps where my hair was not growing well. All in all, I am so pleased and will definitely be returning. $20 for eyebrows threading and tinting was a great deal too! Clean facility, kind and attentive workers, great prices, and a great outcome. 5 stars for me! Surprised there haven't been more reviews as I learned they've been in business for 10 years!

Haley is a brow master!! I have never had my brows done so beautifully. Her work is detailed and…read moreimpeccable. She asked me at the beginning what I wanted to achieve with my brows and in less than 30 minutes I had the most perfect arch and tail! She waxed and tinted my brows and they were so perfect, they looked as if I had used product. I will be going back to Haley for sure!!

I came to Haley from having her waxing my eyebrows a while ago when she was at Ulta a few years…read moreago. Since then I haven't found anyone that has really done a good job. I was very impressed with her techniques and would highly recommend her for any of your brow needs!! She is very good at what she does and I will definitely go back to see her again!

I went to skin society on 11/29/2022 and I was very pleased with the service I received. I went in…read morefor a facial, eyebrow wax, and tint and was happy with all the services. Rebecca is knowledgeable, professional, and a joy to speak with. The facial was very relaxing and worth every dollar I spent. I would recommend going to skin society for your facials in you live in the Rockford area. I must say that this was one of the best facial experiences due to the quality and customer service I received. My eyebrows and tint were also amazing and I will be returning client.

I have sent 4 or 5 messages on Instagram now trying to find a solution but I have gotten no…read moreresponse. I was in about a week & a half ago for a brow shaping, lamination, & tint (a service I have gotten numerous times at another location with zero issues). I got the text that the esthetician was ready so I went inside to check in. I see her walking in after me & I still waited another 10 mins for my appointment. There was not much small talk which was fine, the only thing she kept asking was if my skin was burning - something that had never been asked during any of the other times I've had this service. She also did not trim the brow hairs so they were completely uneven. I got home & followed the proper aftercare (didn't get them wet for 48 hours, no products, etc.). I noticed one brow was completely different. One looked great, the other side looked like nothing had been done. The hairs were barely relaxed, they were not sitting as they should. Most of them had a weird kink to them. I reached out right away to rectify the issue with no response. It got worse after sleeping on them. Overall I am extremely disappointed with the lack of customer service from this location & I will definitely not be back.

I am so happy with my brows! Alex did a great job. The salon is cute and has welcoming vibe.read more

Joelle is amazing! I saw her for eyebrow tattooing and she did an amazing job! She is professional…read morein every sense of the word. I've received multiple compliments on my eyebrows and cannot imagine going to anyone else! I've recommended her to multiple friends and they all have been happy with her work!

Couldn't be happier with my experience I've had at City girl lashes. Joelle is so passionate about…read morelashes and it shows in her work. She takes the time to educate me on the different looks of lashes to make sure I'm getting the desired look I want every time. I always walk out of there super satisfied! Looove my lashes and all the compliments I get on them!

I have had good technicians here, but there current person I do not recommend. I looked to see if I…read morecould book with someone else, but there's no one listed and the website is absolutely not helpful in this area. Based on her service I will go elsewhere for my eyebrow services.

Saw Rosy today. She was wonderful and did a great job. My brows look great. And she made the…read moreexperience easy. I will be back.

This was my first time trying this place. I usually go to another place on the Northshore but they…read morewere unable to take me which is fine but ya girl has needs too! LOL! Anyways, I found this place and it's rave reviews so I figured I'd try it. From the time I walked into the door, I was greeted. The place itself was huge and seem to have a big clientele as they were busy. However, calling earlier to ask if I could have an appointment seem to have worked because when I walked in, they took me right away. The entire vibe of this place was super calming and relaxing. No loudness, no craziness which is something that I appreciated. The lady that helped me, her name was Sarah and she was awesome! Her hands are golden and she was very gentle with me. I got my girlstache waxed and my eyebrows threaded. I told her how I wanted my eyebrows and she did not disappoint. She cleaned up my eyebrows and was very thorough. Nice clean lines and while I did hear the thread break a couple of times, she was able to get more thread and kept it moving with breaking a sweat. It was great. As far as my lip wax, she was super thorough, taking great care in waxing and ensure that there was nothing else left over. When she was putting on the aloe vera gel, she gives your eyebrows and your face a little message and it felt so good. It really helped me to relax and enjoy the experience. I really, really enjoyed my time at this salon. It was my first time trying it today but it won't be my last. Prices are decent and I tip too so if they continue to be as good as they are today, I will continue to give them my service. And girlies that need to be taken care of and love those self care days--ya all should give them your service too! Then...you can thank me later!

Amazing service! Henna was a joy to talk to and provided amazing service! This is the most natural…read moremy eyebrows have ever looked after a threading and tint! I will be back. Calm environment. The store is ducked off but worth the find. I will be back!!

Got brows and mink cluster service. Lashes started coming off within 2 days. Reached out regarding…read moremy issue received no response. Highly do not recommend!! Waste of money.

I would never recommend this place. i'm not from the area and was looking to get a Brazilian wax…read moredone. I looked on Google this place popped I called. They said they were able to get me in. I get there and immediately had bad vibes that it wasn't gonna go as all my other waxing had went prior. I would like to I always use European wax or in but this was a convenience. I get in there and she starts using the old-school with the ripping the fuck out of my my private as well as all the other ladies a delicacy, as she's ripping my hair, and just continuing to snatch, she notices that she's causing bleeding and fixes her mouth to tell me that it's because of the way, my hair is growing which is why she's snatching and so hard because the hair isn't growing the right way I explained to her that I don't use the that she's using and I never had any of these problems that she is stating to me now I've never with any of my waxing. I've never had bruising with any of my waxing until today. She fucked up so much so she knew she was fucking up. She couldn't even answer me properly, but was trying to tell me that she's licensed if you're so licensed as you say you are then you should be quit to handle anything that comes to you and she wasn't my leg being in the butterfly position for about 15 minutes started to cramp. She had placed the hard wax stopped using the soft wax and she placed the hard wax down did that my leg cramped so I jumped once I jumped the She immediately gets upset or frustrated and she so I literally have a half bald Coochie right now. Thanks to her never in my life. Have I had to use a damn ointment because my vagina has been butchered. She's unprofessional and she does not know how to handle waxing. get your nails done or but do not go in there for Waxx horrible horrible horrible. How do you get upset and stop service for your mistakes and experience that you claim to have I went in for a Brazilian wax. I came out looking like I did a shaving bumps is unprofessional as fuck. I'm only giving one star because they won't let me give zero.

It's me again! I'm back to rave about Anna some more…read more I saw her on Friday for a lip blush appointment. I had lip blush done about 3-4 years ago by someone else, and it was honestly a horrible experience. Over the last few months, I kept asking Anna if it was really supposed to hurt that much or if I had just gone to someone who didn't know what they were doing. Like any PMU procedure, it's never going to be completely comfortable, but it also shouldn't make you want to quit halfway through which is exactly how I felt the first time, and I have an abnormally high pain tolerance. Anna reassured me that it really shouldn't be that painful, and she was absolutely right. I'm not trying to knock another small business, but the difference was truly night and day. The first pass has to be done before numbing, so naturally that's the most uncomfortable part. After that, Anna reapplied numbing cream multiple times throughout the appointment, and honestly, all I could feel was the vibration of the machine. One thing I really admire about Anna is that she's constantly learning and testing new products to give her clients the best possible experience. She actually tried two different numbing creams during my appointment to compare them. The first worked ok, but the second was hands down the best numbing I've ever experienced. When I told her, she immediately thanked me for the feedback and said she'd be switching to that one going forward. That's the kind of dedication she has, she genuinely cares about making every appointment as comfortable as possible. The appointment itself is about three hours, but the time absolutely flies. Anna is so easy to talk to, has a great sense of humor, and somehow makes the whole experience feel effortless. One thing I love most is that opening her own storefront hasn't changed her at all. She's poured her heart and soul into building her business, yet she's still the same humble, kind, and genuinely grateful person she was before. She's the definition of a girl's girl. For anyone curious, we created a custom color by mixing Brownie Pink and Choco Mauve to get a more neutral brown-toned lip. We tested several combinations on my hand until we found the perfect shade, and I really appreciated how patient she was. She wanted to make sure the color was exactly what I envisioned before we even started. I am beyond happy with how my lips turned out. They already look incredible, and the healing process has been unbelievably easy. The first time I had lip blush done (at a different place), my lips swelled to nearly four times their normal size (I'm not exaggerating) and stayed that way for five days. I was so embarrassed that I wore a mask whenever I went out. This time? Virtually no swelling, and healing has been a breeze. I can't wait to see the final color once everything settles over the next few weeks. Anna deserves every bit of success that's come her way. She continuously invests in herself, her education, and her clients, always looking for ways to improve an experience that's already exceptional. If you're considering brow threading, lip blush, or any other PMU service, I truly can't recommend her enough. She's a master at what she does, and it shows in every detail. Thank you, Anna!

This was my first time coming to see Anna. She was so personable/friendly, her salon is inviting,…read moreand she did an amazing job! I hadn't done my eyebrows in quite some time but Anna took the time to ask me what I was looking for and she delivered! Will definitely be coming again. Thanks, Anna!!!