Worst place to get your brows done. The middle eastern lady basically chipped off my brows after I…read moreexplained and told her DO NOT trim my brows please do not take any off only clean up. They do not listen. I have to now spend hundreds to try to fix them for a wedding event! There are a lot of other places to choose from a solid this one at all costs!!!

If I could give a negative star I would. I've gotten my lashes done three times and two out of…read morethree they fell off on their own within 3 days of having them. Absolutely not worth it!!

Lilly is the best, truly a veteran in the esthetician industry. She is informative, comforting,…read moreprofessional, charismatic, and executes her craft well. I discovered her (waxing) skills upon my former esthetician leaving the area. I am more than pleased to have gained the new connection and greatly appreciate Lilly!

Lilly has made my eyebrows look more amazing than they have in years!! she is personable, skilled,…read moreand professional. Highly recommend!!

Joelle is amazing! I saw her for eyebrow tattooing and she did an amazing job! She is professional…read morein every sense of the word. I've received multiple compliments on my eyebrows and cannot imagine going to anyone else! I've recommended her to multiple friends and they all have been happy with her work!

Couldn't be happier with my experience I've had at City girl lashes. Joelle is so passionate about…read morelashes and it shows in her work. She takes the time to educate me on the different looks of lashes to make sure I'm getting the desired look I want every time. I always walk out of there super satisfied! Looove my lashes and all the compliments I get on them!

Layci's the best at all of it. Got eyebrow tint lash tint and lift. Eyebrow wax, lip wax and nose…read morewax.

I really wanted to love them! I have had lashes done before and they lasted for so long. These…read morehave lasted about a week. I purposely have been avoiding using makeup on my eyes and have been avoiding touching them. They simply have not lasted and have virtually all disappeared. They looked really full on day one and lasted for about three to four days before they suddenly all began to pop off. And my natural lashes have remained. Photos below show day three and then day seven after application. I will likely go back to my previous person-- I was just so excited to discover a place closer to me to go to! My technician was professional, nice, and efficient but I need them to last more than a week!

WM is the only place I can count on for a great massage. The desk staff is always friendly and…read moretheir masseuses def. know what they are doing. I've had Jackie before but my most recent trip I had noemi - both were great and really listened to what I needed/want regarding pain points and pressure. I also love coming here because of their spa area. Once you check into your appt. you get a robe and slippers and a key for your own locker. Then they walk you back to where they have the bathrooms, showers, steam room, area to do your hair/makeup and then there's another door to the sanctuary area where you wait for your appt on their comfy couches w/fireplace. Not only am I getting a massage but I can also spend time in the steam room and relax and really feel like I am getting my money's worth! I cannot recommend this place enough!!

I had a terrible experience at this salon, primarily due to the actions of Marita. I went in for a…read moresimple toner to correct brassiness while keeping some of the blonde for dimension. However, she insisted on lightening my hair further, claiming that toner alone would turn it green. When I tried to clarify what I wanted, she shut me down, saying, "Don't tell me how to do my job." Initially, I thought she was joking, but given how she treated me afterward, I realized she likely wasn't. The next morning, I woke up unable to brush my hair properly. I felt stiff, tangled chunks in the back of my head and immediately called the salon for help. The receptionist booked me an 11:30 AM slot, and I asked to speak with Marita to let her know I was coming (assuming we were still on good terms). Instead, she rudely dismissed me, accused me of wanting a free service, and told me to "just wash it off." I then spoke to another manager, Christina, hoping for better customer service. Unfortunately, she also shut me down, refused to let me come in that day, and told me I'd have to prepay for a future appointment just to be seen. I ended up having to go to another salon, where the stylists confirmed bleach had been left in my hair, causing significant damage and breakage. Mistakes happen, but how a business handles them matters. Instead of taking responsibility, Marita and Christina ignored my concerns and refused to help--leaving me with severely damaged hair. If you value your hair and good customer service, I strongly recommend looking elsewhere. Photos and screenshots will be posted to comments They had me sign a form agreeing that they couldn't guarantee the color would come out exactly as I requested. When colleen reached out to me this week after this whole incident, she also dismissed my concerns and lead with what I signed even after I explained the color was not the problem, the bleach was. And then stopped responding

I went to skin society on 11/29/2022 and I was very pleased with the service I received. I went in…read morefor a facial, eyebrow wax, and tint and was happy with all the services. Rebecca is knowledgeable, professional, and a joy to speak with. The facial was very relaxing and worth every dollar I spent. I would recommend going to skin society for your facials in you live in the Rockford area. I must say that this was one of the best facial experiences due to the quality and customer service I received. My eyebrows and tint were also amazing and I will be returning client.

So thankful EWC made it to Rockford! Deja did a wonderful and thorough job with my Brazilian! So…read moreglad I found her!

this is comfortable and clean environment. everyone is so nice and friendly. aria at the front desk…read moreis pleasant and from the start I booked with Makala ame I definitely won't change. they have great products for purchase as well. thank you!

Emily Wilkinson is the BEST! I went to her for a haircut and blowout. She is very kind and goes out…read moreof her way to ensure her clients are comfortable. 10/10 recommend booking with her, you will not be disappointed!

I wasn't happy with 2 of my most recent experiences; They called me on my wedding day at 08:40 am…read moreto tell me that my Make up appointment at 9 am same day was cancelled m, because the artist isn't available. They tried their best to find someone else from other Ulta at Machesny, thankfully she came at 11 am but she didn't finish until 2 pm with makeup I didn't like neither expect. I was late for my Reception, my whole day was ruined. And I end up with very very sad memories. Stay away from Ulta if it 's your wedding! I am so sad because of this!!

Rea did my hair about 2 months ago. I've since moved to woodstock. She was so great I'm looking to…read moremake an appointment to drive to Rockford to get my hair done again and maybe even make steady bi-weekly appts, if possible

From the owner: We specialize in women/men cuts, colors, braids, weaves, sew ins, nail, eyebrows & much more.read more