Outstanding doctors, sincere caring makes them the best in their profession! Best ortho practice…read morein Massachusetts.

Chan & Chen Orthodontics did an excellent job. All staff were very friendly, professional, and…read morehelpful. They took every precaution for COVID-19, and kept it extremely safe. I had an orthodontic emergency where my permanent retainer broke, and there was exposed sharp metal in my mouth. I was not originally a patient with Chan & Chen Orthodontics but they still took me right away. I called many other orthodontics offices, and nobody else could take me that day. It was the Friday before a 3 day weekend, and I was very scared I'd have to go the whole weekend with the sharp metal in my mouth. Chan & Chen Orthodontics fixed my permanent retainer quickly and did a great job, for a reasonable price. I would highly recommend this business.

Got a super rude letter after our child with special needs was unsuccessful at attending his second…read moreappointment. I suspect this nonsensical letter was intended to disinvite us from the rescheduled appointment, though I hadn't realized that yet when I called them to complain about the tone of this correspondence. I left an (admittedly) angry message to try to clarify the intended message behind the last sentence. After additional reflection I called back and left another message to say we are just going to find another provider. My son was referred to you because of behavioral issues he demonstrated at his last dentist appointment where he was combative and they couldn't get him even into the exam area. I called y'all to ask before his first appointment to see if you had some kind of plan for him - nope. I asked if y'all had any other unique practices for special needs kids - nope. "We deal with them all the time." Oh, great. I'm glad you "deal" with them. Rather than waste everyone's time with a massive meltdown that would have caused EVERYONE stress (including the "many children waiting to be seen") - we rescheduled and arranged for the behavioral therapist to come along with us. Fast forward to the day of the second appointment - My husband and the behaviorist spent *forever* trying to get our son to the appointment, lots of blood/sweat/tears and just as he was about to admit defeat and call you - the practice called him. The appointment was rescheduled again. Does the tone of this letter match those events, to you? They haven't even experienced my son's challenges... because try as we might we can't get him in the car after the episode at his last dentist....and you're *already* this rude and discompassionate...? Forget it. I guess their "specialized" pediatric practice does not include special needs families. I wish we were never referred to this place!

They're motto is "we love taking care of kids". It should say "we love taking care of kids as long…read moreas they can pay up front"! Mary, the hygienist in New London clearly doesn't like kids. she's been nasty to my son with special needs every time he's been there! The front office isn't much better. We got a bill for 7k$ to fix his fillings. I asked if we could do a payment plan. "Absolutely not they said!" I said "if i can't Pay up front, what do I do to take care of my son", who is in pain mind you. They said "arrange payment and come back then". All they care about is money, not kids! If you have a child with special needs, stay away from this place!

I had a great experience from the moment I was greeted at the door to the moment I left. All of the…read morestaff were so friendly and upbeat. The front desk staff were very efficient as well!

Unprofessional front of the house staff, improper billing, no accountability for their own…read moremistakes. Just received a bill for service that was over 2 years ago that they state I owe. Don't trust this office or organization at all. Wish Dr. Cash would go to a different office as she is wonderful!

Our family has been through Baker Ortho for two of our three kids and there's no question we will…read morebe returning for the remainder of our orthodontic needs. Their staff is always friendly and accommodating - always happy to help adjust appointments to fit our busy schedule. Dr Baker couldn't be more pleasant and is always patient while treating the kids and when explaining ortho care to us, as parents. We especially appreciate their availability during non-office hours when we have had time sensitive questions. They're the best.

They are very helpful and explain everything well. My son was very comfortable with his visits. He…read morehas a lot more to go! We feel confident in their abilities. :)

My 11 year daughter received a referral from our dentist to the practice. My daughter, wife any…read moremyself, after removing her early from school, scheduled and met for a consultation. Stephanie spoke with us for about 15 minutes and conducted some x rays and spoke about a plan for her teeth. She was very nice, helpful and professional. Dr. Lenk then entered the room and started his presentation. He got off track a bit about 10 minutes into the conversation. I then asked a couple questions to get him back on track and he then abruptly stated "It was too hot in the room, I was too aggressive and asked us to leave ". The other four of us in the room looked at each other awkwardly as he exited the room. Stephanie, his assistant said " I'm not sure what just happened". My daughter thought he was joking. He then poked his head back in the exam room and said, " Leave now". Needless to say, Dr. Lenk was extremely unprofessional and couldn't handle a couple normal questions from a seated position, not loud or out of line any parent would ask. There was zero aggression directed toward him. We left like normal, adults without a scene and upset we wasted out time with such an unprofessional person.

As a general dentist, I've worked with Dr Lenk for over a decade and he is certainly my "go-to" for…read morewhen my patients need an orthodontic referral, both kids and adults. He and his staff are warm, caring, and professional. I appreciate that he does an excellent job of communicating with MY office before, during, and after treatment and will always coordinate as needed if we need to do any treatment during the patient's time in braces, they are great with that as well. I can't pretend to understand this platform's algorithm for allowed/featured and "not recommended" reviews. It sure can seem arbitrary and when you ask service reps apparently no one knows how this secret sauce works... it just happens! That said, I am perplexed that this office has only 5 featured write ups but 19 that fall under "not recommended." Seems strange. One of those unfeatured posters tho suggested that the doctor was trying to just get more money out of the reviewer's son. I can say without question that that is NOT how Dr Lenk does business! I have seen him time and again reduce fees and no-charge certain services to help out patients in need. He has historically been very generous seeing kids with NH Medicaid. 60% of the state's dentists do NOT see those patients because the low reimbursement rates result in the practice often taking a loss. So while that unfair accusation was buried in "not recommended" section (along with a dozen good looking reviews!) I couldn't stand by without speaking up in defense of Lenk Orthodontics. They are friendly, knowledgeable, and quite fair. Certainly where this dentist will take his kids when they need braces in a few years!

fantastic doctor with strong ethics, standards, and care. she knows what she is doing. well worth…read moreevery penny!

Such a friendly staff. Very kind and caring. Very responsive. Quick to return calls and will fit…read moreyou in for emergency fixes.

Writing a review for Seacoast Orthodontics is easy for me. We have had two and soon to be three of…read moreour family members get their orthodontics here. The team makes you feel comfortable from day one. Dr. Finelli and Dr. Siller are both very caring and knowledgeable. They are truly invested in your results and want nothing but your 100% satisfaction. I look forward to my catch-ups with Haddasah and Heather and love the ease of working with this group. From the financials to making appointment and reminders, everything is effortless. I have recommended them to many of my friends and clients - all of which thanked me for doing so.

Can't say enough great things about Dr. Finelli! Amazing clinician, friendly staff, and treats…read morepatients like family. I highly recommend Dr. Finelli for all your orthodontic needs!