1. Chan & Chen Orthodontics

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Andover, MA

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Chan & Chen Orthodontics

4.9 (12 reviews)
Closed • 9:00 am - 5:00 pm

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10 years ago

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1 year ago

Outstanding doctors, sincere caring makes them the best in their profession! Best ortho practice in Massachusetts.

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Review Highlights - Chan & Chen Orthodontics

“They are both kind, caring Drs who provide great treatment and great customer service in a modern, beautiful office.”

Mentioned in 4 reviews

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Leonard Orthodontics

Leonard Orthodontics

2.5(6 reviews)
0.2 mi

After doctor Leonard passed. This place went the downhill. Info impossible to get They tell YOU…read morewhen your appointment is. No asking. Highly restrictive appointments penalize the same people all the time. No update on progression. Zero zero zero communication even after emails.

Came in here thinking I would get the same treatment when Dr. Leonard was alive and running this…read moresite. Unfortunately, I was very wrong. I called to make an appointment in order to replace a retainer that I lost a year ago in a house fire. When I called, the receptionist that responded told me the price. I asked if I was going to have to wait a week like last time I got a replacement. She said no and that retainers are made within the same day of the appointment. I said okay and agreed to an appointment date and time. The day comes of the appointment, and everything is going as how I remembered it was last time. Until I get attended by what I assume is an orthodontic assistant (?). I noticed no actual orthodontist on site. So, the orthodontic assistant didn't ask me about my current state of teeth or what I was looking for, in which I found odd. I tried explaining some things, but the woman didn't bother to ask me to elaborate so I assumed she understood the purpose of my appointment (my teeth had shifted and I was looking for a retainer to shift my teeth back to how it was post braces, which Dr. Leonard did for me back in 2017). Anyways, she creates the mold and comes back maybe 30 mins later. She comes back with a clear retainer like the ones Invisalign uses. I told her this isn't what I wanted I wanted a Hawley retainer in which she said oh we make these now and told me if I don't like them I can make an appointment with an orthodontist who is only on site Wednesdays. I asked her will this be a monthly thing, and she proceeded to tell me this won't help shift teeth but only maintain my current state of teeth. I could only think "are you kidding me???" I wasted my time to get here and pay my hard earned money for someone to give exactly what I didn't ask for. Why would I want a retainer to maintain teeth that have visibly shifted? Having previously read the reviews before my appointment, I decided to leave instead of further dealing with them. With the way things are being ran and just the overall attitude of the situation, like this woman couldn't have clarified or the receptionist told me, knowing I have had this done before and have been a patient of Dr. Leonards since 2008. I could have easily complained and made a Wednesday appointment or whatever, but it's the principle. She saw the state of my teeth and thought "what she needs is a plastic retainer that does not help her situation at all". I don't plan on going back here and I plan to get my retainers elsewhere where they actual listen to my concerns and use common sense. It's sad to see Leonard Orthodontics being ran in the way it is now. Dr. Leonard was an A1 orthodontist that made sure his patients got exactly what they were paying for. Ridiculous...

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Leonard Orthodontics
Leonard Orthodontics
Leonard Orthodontics

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Merrimack Valley Orthodontics - Dr. Giordano & Dr. Bogle are your trusted orthodontic specialists serving the Merrimack Valley

Merrimack Valley Orthodontics

4.1(9 reviews)
3.7 mi

Dr. Giordano works miracles. I'm convinced…read more He began treating both of my sons three years ago. My youngest had the less complicated case, and was finished in 1.5 years. His teeth look beautiful! He never once complained about going to the office because Dr. G. and the staff are really friendly, kind, and gentle with the kids. My oldest son has autism. I was very concerned about him because of sensory issues. But he ended up doing even better with his treatment than my youngest did! This was all due to a very personal, understanding, hands-on approach by Dr. G. He directed information and comments about what was going to happen, or has happened, to my son and treated him as he should: like a teenager who has the right to know what is going on with him physically; like a teenager who needs to take charge of his own health. My son notices when he is treated age-appropriately and respectfully and responds in kind. I had been very sad to learn that my oldest's teeth were a complete mess, or an "involved case," as Dr. G. referred to it. Of all kids to have so many problems going on! He even had a tooth stuck in his palate toward the back of his mouth! But with the wonders of oral surgery and skilled orthodontic treatment, you would never know that tooth was ever up there. It is right where it belongs now! He just got his braces off a couple of weeks ago after 3 years of treatment, and his teeth look amazing! Side notes: I paid the same amount for both boys and was told that no matter what the treatment involved, the price is the same. I am quite sure that what Dr. G. did for my older son went far beyond "the usual" orthodontic treatment! Also, the wait time in the office is very reasonable. Even if the waiting area is packed, we never have to wait an unusual amount of time for the kids to get called in. The staff is also very understanding of the fact that I occasionally come in late because my oldest son is coming from a school a half an hour away (traffic). I can't thank Dr. Giordano enough for the stellar work he has done with both boys - especially my oldest!

Dr G moved my teeth so fast as a teen that now in my 30's my front teeth roots have reabsorbed…read morecompletely and I continue to have molar issues as well. "Orthodontically induced fenestration caused by excessive or rapid orthodontic force." To be exact. Maybe he has changed his ways on the last 20 years, but I am reminded daily about the disaster of my experience here. Faster treatment is not the answer.

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Merrimack Valley Orthodontics - Consult Room

Consult Room

Merrimack Valley Orthodontics - I was so nervous about having braces at 26, but Dr. Giordano found the perfect option for me! You can hardly notice them! Thank you Dr. G!

I was so nervous about having braces at 26, but Dr. Giordano found the perfect option for me! You can hardly notice them! Thank you Dr. G!

Merrimack Valley Orthodontics

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Family Dental Associates

Family Dental Associates

5.0(5 reviews)
2.1 mi
Established in 1983
Free estimates

I recently moved back to the Merrimack Valley area and needed to find a dentist. I asked friends…read moreand relatives for referrals. Both my sister and good friend had dentists at Family Dental in Lawrence and they highly recommended both of them. I made a new patient appointment and was very pleased with my visit. The front desk receptionist was extremely helpful and courteous; the dental hygienist was pleasant and professional and made me feel very comfortable. She took her time cleaning my teeth, took X-rays and did an initial assessment... I hadn't been to a dentist in eight years! Dr. Montazeri became my dentist and I could not be happier. I have had two appointments with her for fillings. She was right on time for both appointments and seems to be a master at giving novocaine shots, because I barely felt them... much to my relief. I am a senior citizen and have many dentists in my lifetime, but I will say, my experience at Family Dental was the best. I highly recommend Dr. Montazeri, especially if you are a big scaredy cat like me! Sheila L.

After six decades of moving around and switching dentists for one reason or another, I finally…read morefound a dental practice I am 100% happy with. Everyone there -- from front desk folks to hygienists to oral surgeons -- are kind and professional and great communicators. My dentist is Dr. Morin Montazeri, and I've also seen Dr. Ralph Lewis. Both are excellent. Dr. Chao-Min Lee, endodontist, is the best. The fact that she's done two root canals for me and I still like her is saying a lot. :-) Billing practices, appointment reminders--everything handled well. Dawn at the front desk is awesome.

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Family Dental Associates
Family Dental Associates
Family Dental Associates

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Chan & Chen Orthodontics - orthodontists - Updated October 2026

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