I ADORE Dr Jill de Castro! She is the best, so kind and really gets to know her patients. She is…read morevery straight forward, but I need that in a doctor. I love having her as my PCP.

I had a mixed experience with this practice. The physician herself was attentive and spent time…read morediscussing preventive health, wellness, and screening recommendations during my annual physical. However, I later received an unexpected separate office visit charge in addition to the preventive exam billing. My concern was not the care itself, but the lack of transparency regarding billing. During the wellness visit, the provider briefly reviewed outside lab results I had brought with me, and I was later billed for a separate office visit associated with that discussion. I was not informed during the appointment that this could result in an additional charge. After reviewing my visit documentation, I also felt portions of the note did not fully reflect my understanding of the visit, particularly regarding the extent of evaluation performed beyond the wellness exam. After raising concerns and providing supporting documentation, the office acknowledged overlap between the preventive visit and additional billing and indicated the matter would be reviewed. However, I did not receive a final follow-up or resolution regarding the coding review or reimbursement request. I would encourage the practice to improve communication around preventive visit billing and provide more consistent follow-up during billing disputes.

Dr.Lee is very personable and knowledgeable. She is very easy to talk you, patiently listens to…read morequestions, then gives thorough answers. Her nurse, Essi, is similarly thorough, patient and responsive. I am very thankful to have been ordered to Dr. Lee!

I had an excellent first experience with Dr. Conklin at Heritage Family Practice. He was kind,…read morethorough, and addressed all of my questions/concerns. I am looking forward to having him as my Primary Care Provider.

Excellent care and compassion for primary care. Easy to get appointments and easy check in via…read moremonitor. No matter who I see, it's consistently an awesome experience.

Lack of care. Takes 2 to 3 months to get a visit with your doctor to go over test results. Been…read moreusing this practice for over 20 yrs, the care has gone done. Like visiting ghost doctors

I have been a patient of Dr. Nazam's for 30 years. He is very professional, caring and respectful…read more He listens, spends time with you and addresses your questions and concerns without making you feel rushed. He is knowledgeable and spends the time to get to know you, your lifestyle, goals and more. His office staff are profesional and responsive. The quality of care received has never been anything less than stellar. Dr. Nazam is ready to walk you through whatever you need and genuinely cares about his patients.

I was referred by a friend to see Dr. Nizam and have made him my primary doctor ever since. I agree…read morewith many of the other reviews here he's a very good listener and takes a time to understand before prescribing anything. Very friendly has good bedside manner.

Dr Shafai is extremely thorough and approachable. I appreciate her attention to diet and lifestyle…read morerecommendations as well as medications and traditional lab tests. She treats my hypothyroid and PCOS. She is knowledgeable in functional medicine tests and approaches as well. Ok

I agree with previous reviews on a number of accounts…read more First, I have had last-minute cancellations from her three times. I schedule my appointments weeks, if not a month, in advance, in order to get in her first time slot of the day. If I were to cancel with as little notice as her office has given me, I'd be charged. The staff is not kind and compassionate when you are agitated about the change. Second, that first time slot of the day? Is at 10am. If you have regular work hours, forget it. I have yet to be seen at 10am; more like 10:40 or so. I know doctors tend to run late - but the first appointment, all the time? Third, I agree with a previous post that she lacks empathy and appears indifferent. My last annual appointment, she reviewed my bloodwork, and stated "you have (condition that is related in part to being overweight)." And that was it. "You have (it)." I had to ask what I could do about it and whether its reversible, etc. and her answer was to take some supplements. No indication what strength of this supplement, or the optimal time of day to take it, with/without food - no information whatsoever. But the worst is she NEVER suggested losing weight, which is easily the most effective treatment! Advanced Health Center even has brochures about their programs to help people with weight loss, so I'm stunned that she never bothered to address it with me. She said I could come back for another blood test in 6 months, yet there has been no follow-up by the office. I'm proactive about my health; I made an appointment so she can write me a prescription to go get the blood test (they won't allow this to be handled over the phone). And I just received a text that she has to cancel the appointment.

Overall I am happy with Dr. Subhra's care. The appointment felt quick, however, I understand she…read morelikely has a lot of patients to meet with during the day. I felt she genuinely cared. I have a lot of chronic health issues so I'm happy that Dr. Subhra understood the gravity of me being a patient with her.

Dr. Saksena and her partner at Pinnacle Family Practice, Dr. Peyton, are both good doctors…read more Attentive, responsive and strive to do their best for their patients.

I wish I could give zero stars. Doctor Kathleen Curtis lied to me twice. I came in to get…read moreantibiotics for a bad chest cold I'd had for 3-4 weeks. I knew exactly what I had because several people at work had the same issue, including the person I sit next to at work had the same exact symptoms and had already been seen by a doctor. Doctor Curtis wanted to do a flu test to rule it out, even though my symptoms didn't fit. I asked how much it would cost and she said $10, which I again said I didn't need. Later when I receive the bill I've been charged $40 for flu testing even though I didn't agree to it. And by the way, I was right, I didn't have the flu. The other thing I asked to be treated for was an ear infection. I asked for antibiotic ear drops. But she said that the oral antibiotics she was giving my for my cold would help with my ear infection. WRONG! And if you look at WebMD, it specifically says that oral antibiotics basically do nothing for an ear infection. So I still have the ear infection. I called the office to complain and they really just don't care.

A excellent practice that is always concerned about the patient. Typically it is easy to get an…read moreappointment with the N.P.'s who are always knowledgeable and concerned for your well being. The doctor's do fill up and you have to plan your physicals. They have a Quest lab team on-sight who handles the lab and blood work, which saves time. I have been a patient for 7 years and I would and have recommend them to anyone looking for family care. Also, I don't understand the comments about the front office. They are the most professional doctor's office I've ever experienced. They should give lessons to other doctor's offices.

THIS PLACE IS THE WORST. I can no longer deal with the rude and inconsistent care that this office…read moreprovides.  The final straw occurred yesterday when I called to have my bp med refilled and I informed the desk agent that I will be traveling, instead of being offered the opportunity for a tele-health appointment I was told that I would have to go see another Dr to have my pressure checked and my meds refilled. Since  when can you go to a random doctor who doesn't have any medical history and request a refill on meds? And when I requested to speak to an office manager I was told NO I heard them on the background WTF ! Then the desk agent says "just go see someone else". I am not paying for substandard care in the richest country in the modern world.

This is by far the absolute worst place I've ever had the misfortune to visit. My initial visit was…read moreok. However when checking out I wasn't given all the necessary referrals I needed and had to ask multiple times to get what was needed. A couple months later I'm being contacted to make a follow-up appt but was not informed as to why. When I called the office to inquire I was told they would ask physician to let me know. I never heard back only kept getting text messages to make an appt. I finally made an appt but discovered later that the scheduler made a mistake and made my appt for a month earlier. I called to ask them to correct the mistake but had to leave messages and was never called back. I have NEVER experienced such incompetent or unprofessional practice in my life. I highly suggest people find a far better place than this. We deserve much better treatment and respect!

Very knowledgeable general practitioner who takes his time with you. I recommend him highly, but I…read moredon't think he is taking new patients.

My family has been seeing Dr. Eisenbaum for about 20 years now. A very nice guy who takes his time…read moreand seems interested in people. Wait times are reasonable, and the rest of the staff is ok. Also, a few years ago Dr. Eisenbaum diagnosed my mom's best friend with thyroid cancer during a routine physical. She then went to a top thyroid cancer specialist at Johns Hopkins who said that he would not have caught the cancer because there were little to no visible symptoms. It ended up being Anaplastic Thyroid cancer, which is the most rare and serious type, with horrible survival rates. But because it was caught so early thanks to Dr. Eisenbaum, it was successfully removed and my mom's friend is doing well.

Dr Saxena was extremely disrespectful and rude. I've seen her as a teenager and always appreciated…read morethat she seemed to speak with confidence and consideration of a deep understanding of medicine, and while she was times brisk and abrupt in her appointments, I never had any conditions/questions/treatments to consider. Today was the first visit back to speak regarding my hormonal imbalance diagnosis (first time discussing an actual issue). I came 15 minutes early, prepared with questions, notes, and a hopeful attitude as I was keen on receiving attention for the same doctor. Within the first 15 minutes, she cut me off and spoke about how there is no catch all solution and disputed and said to "never get vitamin based blood tests" and then immediately moved to prescription medication. It's tough when a doctor jumps in with prescriptions before you have even explained your situation but I went along with her template of "personal medical attention". I told her I felt uncomfortable taking strong medication as I already struggled with imbalances and didn't want to risk any further internal issues. She talked through a new medication (which I hadn't done any research on, unlike all the other ones which I had notes on as to optimize her time seeing me). The breaking point was when I asked a simple follow up - "how do you track negative side effects? And will this all be a measure of hydration as you mentioned liver and kidney health?". She immediately stood up and went off on a rant beginning with "you are overthinking this", I can't waste more time with you there are other patients and we can't spend hours talking through unlikely cases, I'm not a pharmacist and I don't know the side effects. There was a lot more but I honestly am too shaken up by how she felt comfortable talking like this to a patient and don't want to be integrity of this message to be questioned if I try and draw from emotionally charged moments. At this point, I was very upset and crying as she continued (because she did). I stressed to her experiencing this symptoms and coming to her, I am already displaced from my health and body and these questions were so meticulously asked and noted with her time in mind. I write this review not because Shubra Saxena was a bad doctor (she prescribed me 2 pills within 15 minutes and promptly told me my time was up after a 17-minute conversation, and that's a great doctor to stick to their time tables and prescribe!) , but because she is an abominable healthcare professional. Making personal comments and rebukes as I shared vulnerable experiences that brought me to her clinic as a patient, and an absolute disregard to caring for my health. If you are a person that asks why after your doctor rattles off chemical names and if you are a patient who has more than 2 years left to live so will therefore deal with side effects etc., I would avoid Dr Saxena. If you are in a rush for your health and want someone to check off boxes for your physical, maybe she is best. My mom and aunts see her for diagnosis and have always said she is very polite and to the point and maybe because I look younger and am 22 she felt comfortable acting that way. Regardless, as a paying adult with my own healthcare insurance and someone who takes their health very seriously, I would really recommend another doctor. No one should be in a position of vulnerability that is taken advantage of by a healthcare professional, and I truly felt that way leaving her office.

Dr. Peyton was my mothers doctor. She was great but ever since she left my mother never had the…read moreoffice check up on her she needed refills on her prescription that the pharmacy kept requesting and got ignored by the office. Called today and spoke with someone in the front desk and she was rude so I called back and asked for her name and she said it was Michelle although I'm not sure if that was her real name or not. I can't believe the quality of the office has gone down so low since Dr.Peyton left. Very dissatisfied. Front desk also informed there were a lot of people requesting their medical file everyday. I hope that this is a wake up call for them.