Terrible, slow internet services. Canceled my service prior to the new billing cycle and was forced…read moreto pay for the upcoming month. WHAT AM I PAYING FOR??? Told by an agent I would be sent a label to return their box, never received the label only for them to go into my account I pay from and charge $55 for another month and a $100 non-equipment return fee. Save yourself the aggravation, and find another service. I'll be writing the BBB to resolve this mess!

Great internet provider. I was a little skeptical when my bldg informed us of this new unknown…read moreinternet host but their month to month option and price point were reasonable enough to try. Install was quick and easy, no hassle, I just bought my own router. I've had them for about 5 month now, internet has never gone down, never had to call them for anything.

Ramon is reliable and responsive. Every time I have an IT issue, he always solves the problem…read morehassle free. We have a large business and I trust him and his colleagues to always do a great job. I would highly recommend their services.

Great work completed by BroadMAX Networks installing our security cameras and internet network!…read moreQuality, great service, very professional. I love BroadMAX...

Angelo and the rest of the processes to have functioning wi-if or internet is the absolute worst…read more No help and all that could be said is I am sorry there is nothing I can do. How is it that you run a business and a technician is required to go to the home to reset the internet. What happened to good customer service skills and also the fact that we are able to remote in to televisions, boxes and more yet I am without internet and a paying client?' IT JUST MAKES NO SENSE! If you want your money stolen from you use DirectPlusNow. Worst service ever. I will be taking my businesses elsewhere as this is absolutely unacceptable!

I can't express enough the bad quality services of this company. Every week we are out of internet…read moreservices. My building switched to this company and they don't offer phone services therefore my fax number is not working, and they literally don't care. They charge you $5 as soon as you pass one day bill pay date. DO NOT RECOMMEND THIS COMPANY.

The team at South Florida VoIP does a great job. They get things done quick and have such great…read moreenergy. We have been their clients for 4 years now and look forward to working with them for many more. Marty is our go to guy for everything from our phones, efax and constant contact! We have over 2.5k email club members and all of the ideas that Marty has share with us have helped us get more leads! Keep up the good work South Florida VoIP

Not only was Marty and his company the most responsive professional I have ever seen, but within…read morethree hours of my phone call Marty was at my office fixing my telephone issues and solving various problems with our service provider. No matter what business you have I would recommend calling South Florida VOIP for any telecommunications issues or services, and I know I have found the company now I'll be using permanently. Thank you Marty!

I work from home. My experience with the reliability has been great. Had one issue years ago a…read moreneighbor was using a backhoe and cut the fiber optic cable. But that was it. I use the smartphone manager app and can recommend the service

I would give no stars if I could. Absolutely the worst service I have ever had. My bill is never…read morethe same each month and it keeps going up, each time I call I get a different reason and am told a program I was in was upgraded and I need to re-enroll, guess no one thought to tell me. I am told each time I call what my rate will be each month and it so far is never right. Now, my voice mail is suddenly locked, why, no idea. 3 people and not sure how much time later I am told it is fixed, when was it broken. I told them I needed it fixed immediately as I have a sick family member in a hospital in another state and I need to get those messages as soon as possible. What does the rep do, try to sell me something else, are you kidding? Clueless and no idea how to work with customers. As soon as I can, I will be looking into other carriers, this is the worst service I have ever had.

We just got Hotwire in our senior community. I called the customer service number with a question…read more Vanessa Calimano knew exactly what the problem was. She walked me through a step by step procedure to fix the problem. She was patient and very kind. Thank you, Vanessa.

Last year our condo association contracted with Fision by Hotwire Communications. Figured I wait…read moreuntil they work out all the bugs before I made the switch, which recently I finally took the plunge. Personally for me, it has been a great experience, (outside of first agent not actually not finalizing the order), the following agent and installation were great. Professional, knowledgeable friendly and courteous. The technician, Dwayne who did the installation was awesome. I had a list of questions for him when he arrived about the installation itself, wiring, service expectations, etc. and he answered all without a beat before getting started. Compared to Verizon Home5G erratic and slow internet speeds, their 100% Fiber is legit and great. The speed test before and after tells the story; Verizon Home5G 23.7 Mbps downloads / 17.2 Mbps uploads (forget what they advertise) to Fision by Hotwire 319 Mbps downloads / 375.5 Mbps uploads, really no comparison. So far, the internet service is stable and fast. Along with the rates, I should've switched sooner.

DON'T COME HERE. These two are as helpful as a wet mop. Let's run down the list of the reasons why…read moreyou should not come here. 1. The customer service is not nonexistent, I don't even think that they know what that means. They are rude, barely speak English so they are unable to process what you're saying. Well, and are literally arguing with tech-support on the phone. 2. So we're here on vacation and my son needed a new iPhone because his broke. They messed up the sale and froze the system, and we've been here over almost 2 hours while they're on phone with Verizon technical support. Technical support Said let's help the customer first and then we'll figure the other stuff out later, and he said I can process the sale right now over the phone. These two ladies said no I want this sale and if you do it I won't get the commission. I couldn't believe what I heard 3. I had to use the restroom, the store was empty but the 2 associates, my son and myself. They denied me access to the restroom. My son asked "ok do you know where she can use the restroom then?" And the one with the green hair stripes simply said "don't know" and went right back to scrolling on her cell. 4. They had no idea what they were doing. I said we are done here and snatched the phone and we walked out and went to another Verizon 1 mile away. GO TO ANY OTHER VERIZON BUT THIS PLACE!

Excelente atención le mejor experiencia Alberta y Verónica nos ayudaron en todo , muy limpia la…read moretienda mi familia y yo lo agradecemos, muy buena música , ambiente calmado y profesional

ATT Fiber + Directv worst service ever! 4 weeks ago a sales rep from ATT showed up on my door…read moreoffering me to switch from Xfinity. I did and it was the worst decision ever. Poor service, and absolutely no support from ATT. Canceled the service after 4 days and now I have to eat a $500 early cancellation fee. Beware of ATT sales reps offering you great deals and if you're happy with Xfinity just stick with them.

From the owner: AT&T Internet and Cable Provider read more