When my screen on my cell phone cracked ,my phone fritzed out on me. I went to a chain cell phone…read morerepair on McKnight Rd , they didn't have a replacement screen for my phone in stock. They were kind and helpful to call around to their other shops in the area to find a screen but to no avail. I then went shopping for a new phone but what I found for under $500 were all pretty much what I already had. I looked online and decided to call Xtreme phone & computer repair on Brownsville Rd. The owner was fantastic and was able to locate a replacement screen, he did have to order it but the phone was repaired and ready to be picked up in 48 hours. The cost to repair was reasonable and my phone is working great now without any problems.

I needed my Motorola phone's charging port repaired. He did it while I watched, and then showed me…read morehow the battery was swollen. He repaired the charging port and replaced the battery for less than I expected to pay for just the charging port. He pays close attention to detail and told a funny story about how people in his country react to snow.

Since my phone carrier doesn't have an international plan, I was told by a travel agent that…read moreT-Mobile worked well in Great Britain. So I went to the store in Whitehall, PA and all the young men working there were very friendly and professional. We were told by one of the guys to go ahead and purchase an unlocked phone and come back (we found one much cheaper than one at the T-Mobile store) and they would set us up with a 30-day international calling plan so we could call our loved ones in the U.S. while we traveled. So I went to Best Buy and purchased a name brand "unlocked" smart phone for $110 and went back to the T-Mobile shop. Another young man waited on me and reviewed the plan I wanted but wasn't sure how to set it up so he went to the manager. The manager told me they could only use a phone that had a prior T-Mobile account on it, and furthermore, they "don't have those kinds of plans," even though the first young man showed me the 4 or 5 plans during our first visit to the store. So I drove to the store twice in one day, spending about 3 hours and 40 miles of driving and $110 to not have my need fulfilled. So, it seems there is a serious lack of training which will prevent me from considering using or recommending T-Mobile in the future.

You will be held hostage if you want to leave, lol. You will have to pay an extra monthly fee on…read moretop of another fee to leave your TMobile plan. I was paying $230 for two phones one bought at TMobile and one bought at Apple. Their monthly payment fluctuates from 10-20 dollars more. Don't go to TMobile find another carrier. Also these people will play in your face and tell you you're getting a better deal then you get charged 200+ more than expected.

This place was jam packed and it took forever to have someone check you in and assist…read more Additionally, service and accuracy varies depending on who is helping you. Andre really helped us out and I'm glad he was able to resolve our outstanding issues and account discrepancies.

Verizon Brentwood, PA Paul made the experience of updating…read morea phone and taking advantage of the Apple watch offer. He was knowledgeable and helpful in guiding us to the best plan and coverage. He was a pleasure to work with - highly recommend him!

I wish I could leave a ZERO star rating!! I have had nothing but trouble with my bills and service…read more The guy who waited on me wasn't truthful, and when I went back, he hid in the back and shoved someone else out there and he told me that Mark moved to California. Imagine that! I have to go back and fight with them again about my bill!!

I shouldn't even give this store any stars. They offered a free iPhone deal with either an Apple…read moreWatch or an iPad. So much for the free iPhone. You end up paying for all of it yourself because the bonehead in the retail store takes your phone in exchange and doesn't turn it in to Apple for a refund. Instead they gave you a $50 in-store credit but they don't tell you that! You find that out six months later after you have been arguing with them about bait and switch. Which is what this all is. They are run by TCC. An authorized reseller. They are not a real Verizon store. Verizon should pull this distributor totally. By the way, I also ran the one in Mount Lebanon. It's just as bad. I will re-post this there.

The workers are top notch and nice selection of phones and accessories.They help us when we had to…read moreswitch to I phone 15

From the owner: Visit the T-Mobile store in Bethel Park and discover America's largest, fastest, and most reliable…read more5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 5215 Library Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Amazing customer service. The owner took his time with me and was so helpful with the whole process…read moreI will be a customer for life, truly cant get any better service for your cell phone needs.

From the owner: Cell Phone Sales for all Carriers, Cell Phone and Computer Repair, Bill pay center, pay all utility…read morebills here

Came in to this location to trade in our phones. This is a corporate AT&T location. Came in a…read moreSunday afternoon. Service was quick and smooth. There were a couple customers that was being also be helped. But not sure if I just came in at the right time but service was a breeze and quick. In and out. Staff was very nice.

I went to buy a new phone. Brinnan talked me into taking a "free" Samsung watch that I wasn't…read moreinterested in. "Why not its free". 3 weeks later when I received my bill, it became obvious the watch wasn't free as it had monthly fees and taxes along with the watch itself being only half off. I went back to the store to return the watch, I've never opened or used the watch. The associate told me I was outside the 14 day window. When I asked how would I know I needed to return it in 2 weeks if my bill with the unexpected charges wasn't going to come for 3 weeks. The associate checked with their manager in the back and came back saying there was nothing to be done. The manager didn't even come out to explain to me why. My familes shopped at the waterfront store forever. Not anymore

I took my steam deck here to get repaired twice. The first time I had spilled Coke onto my steam…read moredeck, after he was done working on it everything worked except the right analog stick, I was satisfied with this repair. The second time I took my steam deck there it was to get the analog sticks replaced. I was satisfied with the repair, but he lose or broke my 516 Gb micro sd card. When I mentioned to him that I was missing my micro sd card, he messaged me back in 20 minutes to offer a replacement. I was extremely unsatisfied with this solution, I had irreplaceable data on that micro sd card and he barely looked for it at all before offering to replace my micro sd card. Due to this I lost a Minecraft world with 2000 days on it.

Knowledge, friendly, fast and fair prices! Do not hesitate. He is a cracker jack at fixing almost…read moreanything!

Wow! I don't understand the bad reviews here…read more I have been thoroughly impressed with this location. There are ways in which. Verizon is frustrating however this location has been more than helpful and professional.

So I wrote a one star review on Jan. 3 2026 telling of the huge problems w Verizon…read more refusing to correct a defective e sim card they installed in my brand new apple 16 e I phone, purchased FROM the VERIZON store in the water front. new phone is still dropping 2 to 6 calls a day. i received an AI response lp on yelp about how SORRY the VZ store manager is and how they intend to to fix the problem to insure excellent customer service. well--it's 1/24/26. i haven't heard from VZ yet. my 1 1/2 hour 'on hold' call, to 3 different VZ departments , using the VZ APP was 'transferred' between 3 different departments --not to "TECH SERVICE". Then my call (made from my home VZ phone since my cell would be guaranteed to drop the call--) was disconnected by VZ. No call back ! no email ! . VZ is my home landline PHONE and Internet and cell provider. so VZ has my contact info--they sure use it send bills promptly.. VZ's negligence and lack of care to longtime customers like my family is inexcusable. I'd give ZERO stars to VZ if that were an option. . .