Service was in Ocean Springs, MS. The issue was static on the line during phone calls. Steven…read moreMosley came out, found that the issue was from a landline, replaced it, and provided options to prevent the issue from occurring again. We are very grateful for his assistance.

Kevin came out to the house to hook up the internet and he was great he was very informative help…read moreme download and setup the app also educated me parental controls he literally answered every question tha I had for him

My husband and I spent a long time in there yesterday switching 4 phones to verizon. Marissa was…read morethe one that helped us. She was so nice and found us the best deal. She had to spend a lot of time with us. We had only planned on switching 2 phones so I didn't have the port out number for my kids phones. She told me to text her when we got home even though she was off work by then. She completed those 2 lines from her home. That was so sweet. I really appreciate all that she did.

Horrible business account support. Manager doesn't care to help fix issues created by Verizon…read more Sales associate seemed helpless. 38 calls to Verizon and no solutions. This is insane.

My previous review for Mediacom was a 3 star as my analysis at the time was based on my personal…read moreexperience at that point. My reviews for tech companies is more informed than most and especially so when as it relates to the internet piece of the of the biz of internet. I'm fact, I started up one of the first Internet Service Provider services in my Tennessee computer store back in '92 and have am entering my 5th decade of all things geek related :-) That being said I have had some funky issues with their Internet for a while and had replaced them at my cottage but kept them at my townhouse because they also provided TV here. (both services have some serious issues) I will not go into the regular trials and tribulations I've endured over the last couple of years but in the last couple months they have just become ridiculous on every front and these clowns have got to go!! Closing the local office was bad enough, but they recently did some sort of audit and without notice dropped our Internet service from 600Mbps to 60Mbps, like oops! Their explanation was it was a mistake, and BTW that's true for at least 61 of my neighbors. The only option they offered was to increase my throughout to 1gb for a discount of an additional $99 a month, wait what? There's more BS issues but I have just signed up with a very reputable local company for 1gb internet and guaranteed support 24/7 365 for the same price that I'm currently paying for 60Mbps service, and so are a bunch of my neighbors. Bottom line: Down town is ridiculous, support is very limited, offices are closing all over the place, prices and price increases are stupid and the majority of the contact people are clueless. So the only recommendation I'm giving is I highly recommend to avoid this company under all circumstances. #fail Check out the "Mediacom Sucks" Facebook page where thousands of customers sound off: https://www.facebook.com/groups/55575141274/

Stay clear of these guys. It is the worst kind of con. They…read moreare flashy and have the latest equipment but the reality is they are a poorly run company with deceptive business practices. When we signed up no mention was ever made off a data cap but they have one!! The penalty rates are just as ridiculous as the cap itself. It is IMPOSSIBLE to get anyone on the phone and impossible to see your account without creating an online portal which you cannot do without talking to someone on the phone. Even after you get that done you cannot see a billing statement without a special number that is on your statement?! Wow. The entire thing is a great big circle-jerk designed to gouge you for as much as possible before you have a chance to cancel service. Well, as soon as I caught wind of the data cap (which I reached in 6 days) I replaced them with Point Broadband.

Eon came to fix my service after it was messed up by a previous employee who installed it. He was…read morekind, courteous, and numerous. I am nervous around strangers and he definitely made the experience painless. Thanks again for having him on y'all's team!

Terrible service. Unfortunately I have no other choice but to put up with it since my apt faces the…read morewrong direction for me to get a dish. As soon as Uverse is available I will be switching!!! I recommend if you have a choice stay away from Cableone!!!!!

Cableone is one of the worst businesses in existence. If I have to set a calendar reminder every 3…read moremonths reminding me to call Cableone to renegotiate my inflated bill, then there is a major problem.

Last Saturday I spent 57 minutes on the phone with Sparklight Support. (Oxymoron). It was evident…read morethat whatever the issue was, was not going to be corrected with this call. So, cancel whatever Monday's appointments were, and sit around. As it turned out, had I been given the correct key strokes on Saturday, all of the cancellations and my time wasted on Monday wouldn't have been necessary. Management oversight is sorely lacking. If this company values qualitative services, listen to the recording. The one positive was the tech that showed up, Monday. Blake is technically skilled, and certainly interested in customer satisfaction, without patronization. Bottom line, Blake entered whatever the correct keystrokes were in seconds. Looking at it from your point of view, a service call would've been unnecessary. Again, management oversight and/or training, clearly lacking.

Absolutely amazing service , Katalina was such a help and was patient with me . She took care of…read moreall my needs and answered all my questions , she was so attentive and happy to help .

I was in dire need of a prepaid phone for my son and Kimberly was the best. Got it done and fast…read more If you want the best customer service then go see her asap. Get your fiber internet, DIRECTV Stream, and wireless. She will take care of you

Employees are not trained well enough! Some very…read moreknowledgeable others not so. Lots to learn but seems they're more focused on selling product and collecting bills instead of assisting someone with a problem or issue. Just pass you a number to call and may not even be a correct number

Geez, sorry to put you two "ladies" out. Apparently it's to much to help the only customer in the…read morestore. I walked in to change over my two lines from a different carrier and activate two new lines and devices for my kid (1 new iPad Pro and an iPhone 12) and you were to put out to help. The woman (person) who came out the back room looked me up and down, said some thing under her breath turned her back to me and propped her self up against the register and she began playing with her yellow gigantic fingernails and ignoring my questions and those of her coworker. When I asked about 5G and what the unlimited plans were she couldn't answer any questions. I mean, they couldn't even tell me costs for different plans? I won't ever come back here. I know where I'm not wanted.