Great establishment. Helpful, great service. Fits me in on…read morethe fly. I'll buy my phones at 802 from now on.

I brought an iPad in that was not keeping its charge. We quickly realized that it would be better…read moreto replace it with a new iPad rather than the expense of fixing it. Joe ordered a new iPad for me at a great price and it came in within two days, I could not have asked for better service. I highly recommend 802 mobile..

If you have any issues with your phone not working properly, this is your place to take it!!!! I…read morecan not thank the cell phone medic enough!!! My battery was visibly bulging & in the very near future, in danger of catching fire! Even though there was only a half hour left in his day & with another phone he was currently working on, he still took the time to fix my phone & in turn, keep me & my phone safe!!! I do everything for my work on my phone & was absolutely in stress mode with it not working properly! If your phone is not charging correctly do not wait like I did, take it to the phone medic ASAP!!! Keep yourself safe & safe TONS of stress!! Such a blessing & I am sooo very grateful!!!

Everything! Glenn new exactly what to do to fix iPad -- was in a real jam with work. He fixed it in…read morebarely minutes! Love these guys!

Ever since they partnered up with T-Mobile, it's been an awful service. In most location, you get…read moreno service, and it cuts out so much, we spend so much money to have internet on my phone and most of the time I dont have the internet I pay for. Waste of money, I recommend Verizon

Excellent people and service. I have had service for years with USCC, we switched to another cell…read moreCompany with in a week we switched back to USCC.

Steven was extremely helpful with my tech issues. I had spent the better part of 2.5 hours on the…read morephone with Verizon Tech support and they had made things far worse for me before refusing to help anymore. They suggested I go to the local retail store and after verifying that the retail store should be able to help, saving me a trip to Concord or Portland for the corporate store, I went. He was able to easily get me back up and running agin. Very well done.

Just left this Verizon store. Service was amazing! Jillian was extremely knowledgeable, helped work…read morethrough a transfer from another carrier. Highly recommend!

I've been in the store twice now-and each time (with patience forward as I work in customer…read moreservice) this larger woman with longish medium brown hair speaks over me, is super condescending & plain rude. Why? No idea-but its not hard to actually WANT to help people in customer service-I'm sorry you dont like your job or life but try to be NICE?. DON'T go to this store-If you can ORDER ONLINE thru another company.

It was time to turn my beloved iPhone in for a newer model and Caitlin made it all happen…read moreseamlessly. Apple said the data transfer would be 39 minutes; it was closer to 3 hours. But, what an enjoyable time while waiting. People came in and out with a variety of problems which were fixed with humor and cheer. They tell us customers spot them in completely different states and beeline for them...."thank god you're here. I'm having a little problem with my connection...". Together, as my contacts, photos and apps were transferring we discussed all the episodes of "Yellowstone", debated whether Jamie was a good guy or a bad guy, wondered if the boy in the bunkhouse is somehow Rip's son (they resemble each other), and how those that sing on the show do have nice voices. Before you know it, everything was transferred, I had a new phone, a new screen protector, camera protector, case and charging cord. Be sure to have all your passwords--Apple ID, Verizon ID, screen ID, credit card CVV--the whole works--with you! Thanks Caitlin and Tina for a surprisingly pleasant afternoon.

Very happy with them! Had my screen replaced it stopped working a week later called them and they…read morefixed it right away no change! Great customer service! Will be using them again!

Hi, I brought my husbands iPad in because the screen was broken and you folks helped me…read moretremendously. You fixed it and I had it back the same day and I am so pleased with the work that you have done and I just wanted to make sure that I gave you an excellent review.

This place is a shark tank. Stay away. Go to an actual Verizon store. I was lied to about the…read moreprice of a tablet, told of a false promotion, among other things. They work on commission only, as in they don't get paid a dime if they don't sell something. Sound dangerous? It is.

This place works on a commission. Be aware they want to sell and will tell you your phone is no…read moregood just to sell. (There are a few good reps there.) I would not recommend this place at all. They have no supervisor or mangers per what I was told. So, who do you complain to??? Stay away and deal with another Verizon. Not the one on The Barre Montpelier Road.

Great experience today at the North Conway store. Nick Plourde was great to deal with! Very…read moreknowledgeable, friendly and has exceptional people skills. Pleasure doing business with him.

From the owner: Big cities. Small towns. Everywhere in between. Get access to the largest, fastest 5G network, with…read moremore benefits, more options, and the local service you know and trust.

Horrible Customer Service! The manager, or whatever she…read morecalls herself in their Colebrook Office, shouldn't be in that position. She has no customer service skills at all. She is rude and disrespectful. My husband went into the office at the end of April to cancel the internet and keep our phone she told him that we will loose our phone so, we kept the internet Then I went into the office the Friday before Memorial Day, to ask for a pin code to transfer our phone to a new company She said "I don't know what that is but I would assume its the last four digits of your phone number." So there were two obvious visits with intention of cancelling our service, so when we got our phone changed over to the new company on June 2nd My husband went back to cancel the account, she said well, we charge for the month because they need 15 days' notice before the first of the month. Since it was the 2nd, they kept our money. My husband got an attitude, and I received a rude email, just because he asked for a receipt to confirm that they had received the modem box we had sent. She has never once informed us about what the service agreement states regarding cancellation of service, as good customer service would have done. When I called the next day to speak to someone else in this company, she answered the phone very rudely and nastily When I asked for my money back, she hung up on me So I went to the office with the intent of getting this policy in writing, printed on paper She was on the phone with the "General Manager." Still, I was told there was no one else I could speak to She continued to be rude to me, this general manager didn't know the terms of service, and didn't have a direct line So I guess if you want to complain about the staff you don't have the opportunity to talk to anyone but her. In a business, you would be able to speak to the next in the chain of command. This company doesn't seem to care about legitimate complaints or concerns. Would I recommend this company to anyone? NO!

Not much good to say here. This review is for service in the…read moreColebook, NH area - I don't know how there service is in other areas. Both Fiber/Internet and Cable are down on a near daily basis. There is no channel guide - good luck trying to figure out what to watch! 60% (no exaggeration on that... 60% might be on the low end) of the channels are snowy, pixelated or do not come in at all. 50% of the channels are in French. Purchase a router through them and they refuse to give you the password (to your own purchased, not rented, router!!) Billing is very convoluted/sketchy and often erroneous. Most times calling the office, in Colebrook, there is no answer. I still have them but seriously considering going back to Satellite TV.