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    Verizon

    2.6 (16 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 1 month ago

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    Pretty busy already 10 mins after opening on a Sunday AM
    Thomas C.

    Because I can't recall the passcode on my iPhone 6 trade-in, corporate VZW policy refuses to allow staff to accept it in on trade and staff won't offer any assistance in resolving the relatively simple issue. Rather, I need to return home and connect the iPhone to my MacBook and reset the phone via iTunes on my own and then travel back to store again to trade it in. I'm sure VZW corporate is wary of iPhone theft, but the trade in was bought here and on my account, easy to verify that it's mine. #EpicFail in customer service, but why should I be surprised? I've nearly come to expect such nonsense from VZW. It's about time I start to explore the competition for my 4 lines and $250/month paid for such repeatedly piss poor VZW customer service. AT&T looks better every day.

    5 minutes after they open, there is already a line to be served.

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    6 days ago

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    5 months ago

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    2 years ago

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    1 year ago

    I have dealt with Brad Nolte and he has always been very polite, knowledgeable & easy to deal with. I highly recommend them!

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    3 years ago

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    4 years ago

    Poor service, and massive mistakes in billing. Don't even consider them you will suffer.

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    4 years ago

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    10 years ago

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    5 years ago

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    6 years ago

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    9 years ago

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    16 years ago

    Never had any problems with them. Great customer service and selection. Tech support is great too!

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    10 years ago

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    8 years ago

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    10 years ago

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