The overall company breaks their promises and hid fees and don't inform you of all information of…read morewhat your getting yourself in too

Got us in out of the store with new phones at the least expensive price…read more Look forward to return visit when needed

The BEST customer service! I went there thinking I had busted my screen. He showed me that it was…read morejust the glass screen protector. He could have taken advantage but did not! Thanks to my SIL for recommending this place. 10/10

Great people, great service. Reasonable price to transfer data from a phone with a broken screen to…read morea new one. Thank you very much. My daughter is very happy she didn't loose her pictures. Highly recommend

I'm tired of rudeness. I will now cancel our 9 year account with Spectrum internet. I will change…read morecell service for 2 phones from Spectrum to Verizon. This Dewitt, NY shop may be atypical, but it is doing Spectrum no favors. They managed to lose 3 accounts for their company in 1 day.

Great service from Nala B. She was friendly, knowledgeable and patient as we asked a lot of…read morequestions. She walked us through everything!

Found these gentlemen on Google and they did not disappoint!! I am just leaving here with my…read morerepaired pbone! Customer service here is awesome. They answered phones promptly & provided timely updates. 10/10 would recommend & will return in the future!

I brought my samsung galaxy s10 plus to cell phone for less for a screen repair on a saturday…read more.Noone could hear me on my phone so i brought it back to them on wednesday.They fixed it then on Friday my screen was cracked. So i brought it back up there and they refused to fix it and pretty much said u must of dropped it i told them i didnt and noone uses my phone , they didnt care and pretty much told me i was screwed. It cost me 351.00 for my screen replacement for the same problem to happen. Good thing i put it on my credit card and filed a dispute, Cell phone for less has horrible customer service and stinks at fixing phones dont bring your phone there. No stars but i had to click one

Hi I just wanted to say that we stopped into the Verizon on Erie boulevard yesterday January 29th…read more I was having a problem with my phone I wasn't receiving any sound when I was receiving a text I felt embarrassed because I thought it was something simple but I couldn't figure out. My first point of contact was a gentleman who stands at the podium to ask what you need he was very kind and tried to figure it out himself it took a while but he didn't complain. The store started to fill up so I stepped aside and was waiting for another tech. As we were waiting another gentleman came out and asked who was next. He ended up being the store manager. He took my phone and worked on it for a very long time. He knew there was a workaround but he just couldn't figure it out and the assistant manager then came over and together they figured it out. It was a quirky situation but they never complained or made me feel inadequate. Thank you so much for helping me out thank you!!

The overall company is trash they set you up in contracts hiding fees making you pay for things you…read moredon't want or need they will rob you blind if you don't pay close attention to your bill and break their promises!!

These are the best mobile device repair techs in town. Don't be fooled by the hole in the wall…read moreappearance of the shop, these people are like old school computer repair techs, not fly by night mall kiosk guys. They take the time to really understand how all the latest devices work, and they do an amazing job of fixing them. On top of all that, they care about their customers, and really give you the best deal they can, while maintaining quality. And they don't try to up sell you on unneeded repairs. I went in for an iPad Pro 12.9 screen replacement, which is no easy task. They did it perfectly and in a reasonable amount of time. 5 months later, the screen had an issue that turned out to be a manufacturer defect, and despite it being out of warranty, they would not let me pay for labor on the second repair. Stand up guys, great technical skill. I would definitely take any device I had to them again.

I didn't actually have work done here, but that speaks to what a good business this is. I came in…read morewith a defective keyboard/sticky keys on my MacBook. They easily could have taken my $300 or so for a new keyboard, instead the employee made me aware of an extended warranty I was eligible for, and recommended I send my MacBook into Apple. I ended up getting the repair done by Apple free of charge, and am very grateful that they didn't take advantage of me. Will be going here for any future repairs and recommend it to all for honest service.

Today I visited the T-Mobile store. I walked in there extremely frustrated because I could not…read moreswitch my old phone to my new phone from a previous provider. My sales tech, Carmen was an absolute wizard. Not only was he patient with me, but handled my whole Situation. After 2+ hours. We finally got it all figured out. Kudos to Carmen.

Often 1 bar in the Village of Fayetteville, NY. Only the account owner can speak with customer…read moreservice even if you are an authorized signor. Recently in Cape Cod I had no reception. Person next to me had all 4 bars and they are with Verizon.

I purchased a phone and monthly internet with calling several years ago at the james street…read moreSyracuse cricket store. I am a senior and have poor computer skills. I was having a problem with an app, and dropped by anticipated some help from the clerk, who was not busy. She repeatedly recited that she was not obliged to offer assistance since it was an app related problem. She refused to offer assistance. I had the impression that she was actually not qualified. Whether or not helping customers is her responsibility, a good business person builds good will by going the extra distance for their customers I would not recommend any business which has poor business skills. Such establishments are destined to fail in a highly competitive market.

The owner of this location clearly does not care about customers. After having a disagreement…read more I calmly exited his store.Upon walking out the business door of my own free will the business owner followed me outside and started a verbal confrontation with me and I was at this time off his property outdoors on a pub place.Meanwhile a customer was in the store waiting for help purchasing a new phone. Instead of following me outside once I already exited his business doors he should have taken care of his customer who was waiting for help inside the store. NEVER AGAIN CRICKET AND I GOT A NEW PHONE AND SERVICE FOR MY GIRLFRIEND AT METRO PCS