Guy does good work. Competition has issues on what they will or will not work in. Even when sent…read moreby directv. This guy just makes it work. Sashas place my go to guy.

Jessica and John at Kenai Peninsula Satellite provided me with Excellent customer service. And…read morethey are a local business. They go the extra mile to assist their customers. They answered all of my questions regarding special offers and their methods of DIRECTV service installation. They also patiently worked with me over 14-days to get me all of the best DIRECTV offers in my area - without a whopping $300 deposit (my credit check "cleared"). Josh did a super job of connecting my satellite and equipment. There is a long "back story." I was enticed by DIRECTV's national special offers and services for new subscribers. I signed-up for new service via their website, but then, I discovered that I had lots of questions about their pricing, service, and $300 deposit (because their credit check didn't "clear me"). They return the deposit at the rate of $5 per month; that locks you-in for 5-years! If you terminate service before 5-years, you lose the remainder of the deposit. And, you don't get their top-line equipment installed. I called the 800 number(s) about 3 times and discovered I was being "assisted" at DIRECTV national call centers in Ohio, Florida, and Minnesota! Each time, I had the pleasure of being put on hold, up to 40-min, "for the next available representative." On two occasions my call was terminated. I also found out that my satellite service installation would be managed by an outfit in Idaho! What did I do? I cancelled my application with DIRECTV ASAP for a full refund! Fortunately, I saw an ad by Kenai Peninsula Satellite for DIRECTV service and installation. Really Good Local DIRECTV service is the ONLY way to go. Go with Kenai Peninsula Satellite!

Always change appointment dates on me. Each time I got an initial appointment time, then change #1…read moreto a different date, then change #2 again! Most frustrating. They have no regard for your time or plans.

I ordered Direct TV from Microcom in Soldotna. The experience was very good. The nice sales gal did…read morea great job explaining the difference between DISH (which they also sell) and Direct. They also install exede high speed internet which is very fast and we LOVE it.

Starlink, here we come!!…read more If I could give GCI zero stars, I would. We are currently on day 5 of a total neighborhood outage while being told there is no outage, and the experience has been nothing short of a nightmare. And calling support to Mehico does not help since they cannot be understood. Christian Stewart and Ross Reed are impotent and seem to do nothing more that show up and collect a check by filling out forms and fulfilling a corporate roll. This isn't just a "glitch." In the last week alone, we have had a technician out to our house three times. Each time, they show up, look at the same lines, and leave us in exactly the same position: offline. It is clear that GCI's infrastructure is failing, and their support team is either unequipped or uninterested in actually solving the problem. What makes it truly insulting is the billing. GCI expects full payment for a service they aren't providing. I am tired of having to spend my time filing FCC complaints just to get a pro-rated refund for the weeks of service I've lost. You shouldn't have to involve federal regulators just to get an ISP to be honest about their own outages. We are officially done. We are moving our home internet to Starlink and switching our mobile lines to Patriot Mobile. We've realized that paying for "local" service with GCI means paying for a connection that doesn't work and support that doesn't care. To anyone considering GCI: Unless you enjoy troubleshooting for hours on end and begging for refunds for service you never received, look elsewhere.

They boost your data access (that I don't need) and then raise prices in return! Otherwise local…read morestaff are great! National call center...not so much.

Don't get if you need any of the FOX channels, I've been without FOX NEWS and my local FOX ch 4 for…read morea few weeks now. This is an outrage since I watch many programs on both channels. I'm getting rid of DISH because of this and bad mouthing them as much as possible. When companies clash only the consumer is affected, the question shouldn't be, how long will they live with the inconvenience of not having the programming that they are paying for? Shame on all parties involved, greedy pigs

I would not recommend Dish Internet at least for Anchorage. Constant frustration and slow speeds…read moreand loss of signal. We suffered for 1 year on a 2 year contract. Had to pay the early termination fee to get out of it! Ugh!

Great service! the gentleman that helped us was very patient and willing to explain things to me as…read morewe went along the prician mmjǰout above and beyond what was called for him, left with a big smile on our faces and the new iPad thanks guys.!!!!!! Doesn't hurt thatg next to dairy queen.

They tell me a month and when i call back to check up after a month they told me it would be…read moreanother week before they could look at it. The dude told me that the fee to push my PC up would be 240$

We went into the store and Jacob greeted us without any enthusiasm. He didn't seem interested in…read moregetting our business when we were offering to switch our phones from another carrier. In reality, it seemed he didn't seem to really want to be working. We told him we were going to go talk to our current carrier who are their rival competitor. He seemed relieved.

decent place to go if you want to stand around and not be helped or if you're looking for AT&T…read moreemployees that can't answer any questions

Great store! Every time I've come in, I've received great customer service, and my phone issues…read morewere resolved. Mikey was very helpful.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Soldotna store today.

So I'm giving it 2 stars for a few reasons. I switched to Cricket from At&t. It was the EASIEST,…read moremost convenient and best financial decision we've made. Now, the actual STORE wouldn't help us for sh*t. I ended up doing everything myself online. Kept my phone AND my number and my bill is literally 1/3 of any contacted carrier. Thanks cricket online! I'd give 5 stars for the online experience though!