Guy does good work. Competition has issues on what they will or will not work in. Even when sent…read moreby directv. This guy just makes it work. Sashas place my go to guy.

Jessica and John at Kenai Peninsula Satellite provided me with Excellent customer service. And…read morethey are a local business. They go the extra mile to assist their customers. They answered all of my questions regarding special offers and their methods of DIRECTV service installation. They also patiently worked with me over 14-days to get me all of the best DIRECTV offers in my area - without a whopping $300 deposit (my credit check "cleared"). Josh did a super job of connecting my satellite and equipment. There is a long "back story." I was enticed by DIRECTV's national special offers and services for new subscribers. I signed-up for new service via their website, but then, I discovered that I had lots of questions about their pricing, service, and $300 deposit (because their credit check didn't "clear me"). They return the deposit at the rate of $5 per month; that locks you-in for 5-years! If you terminate service before 5-years, you lose the remainder of the deposit. And, you don't get their top-line equipment installed. I called the 800 number(s) about 3 times and discovered I was being "assisted" at DIRECTV national call centers in Ohio, Florida, and Minnesota! Each time, I had the pleasure of being put on hold, up to 40-min, "for the next available representative." On two occasions my call was terminated. I also found out that my satellite service installation would be managed by an outfit in Idaho! What did I do? I cancelled my application with DIRECTV ASAP for a full refund! Fortunately, I saw an ad by Kenai Peninsula Satellite for DIRECTV service and installation. Really Good Local DIRECTV service is the ONLY way to go. Go with Kenai Peninsula Satellite!

Always change appointment dates on me. Each time I got an initial appointment time, then change #1…read moreto a different date, then change #2 again! Most frustrating. They have no regard for your time or plans.

I ordered Direct TV from Microcom in Soldotna. The experience was very good. The nice sales gal did…read morea great job explaining the difference between DISH (which they also sell) and Direct. They also install exede high speed internet which is very fast and we LOVE it.

Verizon charged me $10 to speak to a human. (I was sitting inside the Orange CT office 06477, which…read morewouldn't take a credit card payment and had me call customer service from inside its Verizon building on Rt 1).). That was the 3rd time I went in person to sort this out. Verizon never properly transferred my old numbers and gave me a new one. Then Verizon dropped half of my contact. I went back to my old carrier and I want all my money back from Verizon -what an horrible experience! How does this work? Has anyone gotten their funds back after so many mistakes?! I am absolutely astounded by Verizon's incompetence in person, on the phone, and in chat!

Stopped in at the Soldotna location and Sydney had our problem solved in 15 minutes and we were…read morehappily on our way. Thanks Sydney. You were professional and very pleasant.

Don't get if you need any of the FOX channels, I've been without FOX NEWS and my local FOX ch 4 for…read morea few weeks now. This is an outrage since I watch many programs on both channels. I'm getting rid of DISH because of this and bad mouthing them as much as possible. When companies clash only the consumer is affected, the question shouldn't be, how long will they live with the inconvenience of not having the programming that they are paying for? Shame on all parties involved, greedy pigs

I would not recommend Dish Internet at least for Anchorage. Constant frustration and slow speeds…read moreand loss of signal. We suffered for 1 year on a 2 year contract. Had to pay the early termination fee to get out of it! Ugh!