Guy does good work. Competition has issues on what they will or will not work in. Even when sent…read moreby directv. This guy just makes it work. Sashas place my go to guy.

Jessica and John at Kenai Peninsula Satellite provided me with Excellent customer service. And…read morethey are a local business. They go the extra mile to assist their customers. They answered all of my questions regarding special offers and their methods of DIRECTV service installation. They also patiently worked with me over 14-days to get me all of the best DIRECTV offers in my area - without a whopping $300 deposit (my credit check "cleared"). Josh did a super job of connecting my satellite and equipment. There is a long "back story." I was enticed by DIRECTV's national special offers and services for new subscribers. I signed-up for new service via their website, but then, I discovered that I had lots of questions about their pricing, service, and $300 deposit (because their credit check didn't "clear me"). They return the deposit at the rate of $5 per month; that locks you-in for 5-years! If you terminate service before 5-years, you lose the remainder of the deposit. And, you don't get their top-line equipment installed. I called the 800 number(s) about 3 times and discovered I was being "assisted" at DIRECTV national call centers in Ohio, Florida, and Minnesota! Each time, I had the pleasure of being put on hold, up to 40-min, "for the next available representative." On two occasions my call was terminated. I also found out that my satellite service installation would be managed by an outfit in Idaho! What did I do? I cancelled my application with DIRECTV ASAP for a full refund! Fortunately, I saw an ad by Kenai Peninsula Satellite for DIRECTV service and installation. Really Good Local DIRECTV service is the ONLY way to go. Go with Kenai Peninsula Satellite!

On the third appointment to stop by and give me a quote for speakers & a sound system at my…read morebusiness, he finally showed. He walked around but clearly didn't care about a small job, and promised to send a quote via email. Never did. Thanks. Update: after thinking about it, I wasn't that easy to get ahold of either, and I think he was on other jobs when he first contacted me. The guy does good work from what I heard, it just didn't work with me. No hard feelings.

I had two TVs that I wanted to wall mount in my condo. I pored over different mounting systems on…read moreline, but I knew what was going to happen. I would end up getting the wrong one and have to return it, or get the right one and end up blowing a gasket trying to install it! So, keeping my sanity in mind, I called Rocket. Rocky showed up to give me an estimate, and a few days later, returned for the install. Within a few hours, I had two well-done mounts, and I still had my sanity intact. He did a great job, had all the parts and wires that were required, and kept a clean work site. I'll be getting a 70" screen for my living room in the future, and I'll be calling Rocket again!

Don't get if you need any of the FOX channels, I've been without FOX NEWS and my local FOX ch 4 for…read morea few weeks now. This is an outrage since I watch many programs on both channels. I'm getting rid of DISH because of this and bad mouthing them as much as possible. When companies clash only the consumer is affected, the question shouldn't be, how long will they live with the inconvenience of not having the programming that they are paying for? Shame on all parties involved, greedy pigs

I would not recommend Dish Internet at least for Anchorage. Constant frustration and slow speeds…read moreand loss of signal. We suffered for 1 year on a 2 year contract. Had to pay the early termination fee to get out of it! Ugh!

Walked-in to complete the trade-in of my old phone. Started the paperwork online and was given the…read moreoption to hand in my phone in person. Discovered this shop will make appointments for in-person service. As a walk-in, I gave my name and was added to a place in line. Forty minute wait for my third place in line. Good service, nice employees in a very busy store.

100% agree with the dissatisfied service that customers are writing about. Try calling them or…read morechatting with them online. It's horrible. It's the worst service ever, and they charge to use their services or sell phone coverage. Pitiful

Starlink, here we come!!…read more If I could give GCI zero stars, I would. We are currently on day 5 of a total neighborhood outage while being told there is no outage, and the experience has been nothing short of a nightmare. And calling support to Mehico does not help since they cannot be understood. Christian Stewart and Ross Reed are impotent and seem to do nothing more that show up and collect a check by filling out forms and fulfilling a corporate roll. This isn't just a "glitch." In the last week alone, we have had a technician out to our house three times. Each time, they show up, look at the same lines, and leave us in exactly the same position: offline. It is clear that GCI's infrastructure is failing, and their support team is either unequipped or uninterested in actually solving the problem. What makes it truly insulting is the billing. GCI expects full payment for a service they aren't providing. I am tired of having to spend my time filing FCC complaints just to get a pro-rated refund for the weeks of service I've lost. You shouldn't have to involve federal regulators just to get an ISP to be honest about their own outages. We are officially done. We are moving our home internet to Starlink and switching our mobile lines to Patriot Mobile. We've realized that paying for "local" service with GCI means paying for a connection that doesn't work and support that doesn't care. To anyone considering GCI: Unless you enjoy troubleshooting for hours on end and begging for refunds for service you never received, look elsewhere.

They boost your data access (that I don't need) and then raise prices in return! Otherwise local…read morestaff are great! National call center...not so much.

This location removed Verizon prepaid from my personal iPhone 17 pro max. my personal property…read morevalued at over 1000 dollars has now been locked by verizon and only this location is capable of contacting Verizon INSIDE the state of alaska to unlock my device and told me to Call verizon from a different phone which nobody else can remove. Has a felon been committed by the Verizon "reseller"?

The first time I have ever been scammed. My husband and I decided to switch from GCI. We each…read morebought a new phone and were offered 300 and change in accessories each. When we checked out we were told that we had to purchase the accessories but would be reimbursed, it would take several months to show up on our cc. After four months I went into the store to talk to the manager, he said he would get back to me. He never did. Went into again same story. Multiple conversations with Verizon and after about six months the Verizon company said they would reimburse us. Just a note, this is not a Verizon store, it is Victra, which is an independently owned business. I hope to never have to enter this store again and I have serious buyer regret.