Eva S. Who helped us was fantastic. She was efficient, knowledgeable, and very patient. Excellent…read moreservice, thank you.

Worthless! About the new 5G and phone requirement. First, I went to the store and had to leave…read morebecause the "boombox" was so loud I couldn't hear someone talk. Next I called and got the recording that they would call me back in 10 minutes. Three hours later nothing, I then called again and after one hour and 5 different people---NOTHING. This is after being a customer for over 9 years. Switched to Verizon and got more service for less money. Would give no stars if I could.

Stay away from AT&T internet WI FI service if you live in Okeechobee Fl. Sketchy at best…read more AT&T business practices are literally criminal in my opinion, try dropping a service and find out for yourself, at the AT&T store I was given things on my contract I didn't ask for... that cost me money every thing about my "upgrade" was a scam. I'll never use AT&T again

I visited this location yesterday to make a change to my phone service. KJ a very competent and…read morenice young man assisted with the difficult process for me. There was another Associate present sitting with a couple at a desk as well. Something about this young lady gave me bad vibes. There was no business interaction going on from what I observed. My business was finally concluded and I left. The couple was still on the premises and the young lady had gone outside to speak with them. 2 hours later I receive a call with someone trying to SCAM me. It was a local scam I am convinced since it involved being told I need to return to Sebring I had missed a Federal Jury summons. Wanted me to keep the phone line be opened as I traveled there. I kept telling my sister this is a SCAM. Long story short I contacted my Attorney and they called Highlands County Sheriff. Beware if you use the Sebring Store. Sketchy Vibes. Put my phone on a Cyber Security Lockdown. Be safe out there your information is valuable and people sell it.

Eric and Sophia are such amazing people helped me when I thought my phone was done forread more

From the owner: We specialize in phones, computers and tablet repairs. We…read morerepair Game consoles and gaming Computers.

Such wonderful customer service! I was greeted and approached instantly. They answered my questions…read moreand went above and beyond for what I needed. I believe the man's name was Jonathan who helped me. Such outstanding service. I would not recommend the store on Cypress Gardens Blvd. T

My friend and I went in, expecting to cancel his account but found that there was a better deal…read moreavailable so he stayed with AT&T. Store manager Andrew Montgomery spent almost an hour with us and was the best. (BTW we're a couple of cranky, old guys.) Great service. Ask for Andrew.

Wonderful experience here! Bonnie went above & beyond helping us. Very happy & will shop there…read moreagain.

Terrible store. My adult son took his At&t iPhone to this store to trade in for new phone. I am the…read moreonly authorized person in my account allowed to make any changes to the plan. This store took the iPhone in trade and he opened a new service with them. I was never called for authorization of this transaction or trade in of a phone in MY NAME. They said they didn't need my permission as he was an adult. WRONG!!! I called T-Mobile customer service and they told me this was not their way of doing business and I should have been notified before the transaction was made. Told me they could not help and that I needed to have that store do the right thing. They did pay most of the remaining balance on the contract I had on the iPhone but only because I had no choice due to their refusal to reverse the transaction. To me that was pretty underhanded and is not T-Mobile policy. STAY AWAY FROM THIS STORE!!!! I would rate a 0 star rating if I could have.

I do not recommend T-Mobile on Route 60 in Lakes Wales FL. Terrible customer service. I am a snow…read morebird and have purchased a home internet for last three years. Every year they will not let me return the home internet back to their store. They tell me I have to call customer service for a return, package it and send it back myself. T-Mobile customer service tells me they can do it but they won't. This year I found out I can return it to another store. So I took it to the store on US 27 in Lake Wales and they took it back with no questions asked. That's where I'll be taking my business from now on.

Mr. Phone Pro is hands down the best place in town for phone repairs. Not only are their prices the…read morebest around, but their service is incredibly fast. We dropped our phones off at 8:00 a.m., and just two hours later they were completely repaired. One phone needed both the front and back replaced, and the other needed the back replaced, both were completely shattered. They fixed everything perfectly, and the total cost was about half of what other places quoted us. Now let's talk about the staff. They are incredibly positive, friendly, and professional. Everyone there was knowledgeable about the products in the store and happy to answer questions. Their attitude and customer service were so impressive that we actually canceled our phone upgrades with Spectrum and decided we'll be going back to Mr. Phone Pro to purchase our new phones instead. If you need a repair or are thinking about a new phone, start here first. Great prices, fast service, and amazing people. Support small businesses, you won't regret it!

This guys are the best and I fully recommend them , they put the customer service in high ,…read more This place fix my back of my iPhone that was crack , a couple weeks pass by and I notice my back was crack again , well this guys back up their warranty and redone my back screen as their good faith of their work , so definitely this guys are honorable and trustable and great people to build good clientele... You won't be disappointed to come here , they have fair prices and they back up their work ... Thanks for fixing my phone

My husband bought a new phone He had to replace the phone…read morehe bought 2 months ago. It never worked right Had trouble charging it all the time. Now he us locked out of the new phone Didn't have the new phone for 24 hours and already have trouble with it Has to pay 50 dollars to have it unlocked?? So he us locked out and can't use his new phone

Love the service and the price,the big thing now with the so called major providers ie.sprint ,…read moreVerizon is to not put you a service contract per say but to finance you a phone,so you end up paying 200.00 a month for that 100.00 a month plan,at cricket you get the same internet and good phones,and if you like you can buy the I phone or other phones on time if you like,but if you want a good phone to buy outright and an affordable monthly plan give Cricket a try.

I upgraded my smartphone at this corporate owned store. Corporate owned stores are the Best Option…read more The service was excellent and the staff ( Kayla and Jude) were extremely professional. It was obvious that both staff members really cared about my experience while in their store.

Would not allow my service animal in the store. She did not have her vest. But if you look at the…read morelaw, she should not be wuestioned anyway by setvuce staff, much less, I should not be sent to the manager to hear that same shit again. I now have to sit in my car while the manager walks back and forth inside to out side to my car where I am supposed to wait. I came here to return my modem for my Internet. I had it two days and it stopped working when I came in the store they were less interested in my modem and more interested in asking me about my service dog and why I needed it I was at the store on Tuesday at 1 PM eastern standard time December 5th "Can you legally ask for proof of service dog in Florida?" "An establishment can't require you to provide documentation that your service animal is trained, and it can't ask you about your disability. But you can be asked whether your animal is a service animal required for your disability and about the work the animal has been trained to perform.Mar 14, 2023" https://www.nolo.com ' florida-law... Florida Laws on Service Dogs and Emotional Support Animals - Nolo