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    Verizon

    1.9 (38 reviews)
    Closed 11:00 am - 6:00 pm
    Updated 1 month ago

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    5 months ago

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    Verizon S.

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    2 years ago

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    Verizon S.

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    2 years ago

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    Verizon S.

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    1 year ago

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    2 years ago

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    Verizon S.

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    2 years ago

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    5 years ago

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    Verizon Customer Service

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    3 years ago

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    11 years ago

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    12 years ago

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    5 years ago

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    3 years ago

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    Verizon S.

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    5 years ago

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    Verizon Customer Service

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    7 years ago

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    7 years ago

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    Verizon Customer Service

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    8 years ago

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    12 years ago

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    4 years ago

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    16 years ago

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    5 years ago

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    8 years ago

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    6 years ago

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    Verizon Customer Service

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    Photo of Bill J.
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    7 years ago

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    Verizon Customer Service

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    6 years ago

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    9 years ago

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    8 years ago

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    6 years ago

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    Photo of Arun M.
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    14 years ago

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    8 years ago

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    9 years ago

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    8 years ago

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    8 years ago

    Myron was most patient and helpful getting my iPhone up and running and helping us get our bill straight. He knows his stuff.

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    10 years ago

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    9 years ago

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    14 years ago

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    10 years ago

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    11 years ago

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    11 years ago

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    Ask the Community - Verizon

    Review Highlights - Verizon

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    Xfinity Store by Comcast - Tow truck

    Xfinity Store by Comcast

    (10 reviews)

    Comcast is really, truly testing my patience. It all started at their Williamstown, NJ, store a…read morelittle over a week ago. I was visiting my mother in my home state, so we stopped by to transfer ownership of her account from me into her name. The rep was pleasant and took care of it right away, while also securing her a lower rate. Since I was there already, I asked if there were any discounts for my own account. Yes - he locked me into a lower rate as well. I was careful to say that I wanted to retain my existing services. Instead, he canceled my flex tv box and I didn't notice the line item difference as I wasn't necessarily looking for it given our conversation. I wasn't aware until I drove home to Virginia and couldn't connect to my TV. I contacted a chat agent first and got absolutely nowhere. I explained the whole situation and they replied by asking me to explain the situation. Oof. So I requested a call instead. The phone rep was lovely and spent 15 minutes working to restore my access. However, since the Jersey rep had turned off my flex box and it was an older model, she told me I'd need to visit a Comcast store to attain a newer box. That brought me to the Xfinity store in Short Pump last night. After a decent wait, the overworked, clearly exhausted rep helped me swap out my box. Just now, I tried to install it and guess what? Xfinity provided me with the dustiest, hairiest (yes, human hair) old Xumo box. That didn't include an HDMI cable as the box claimed it would. Sorry, but where's the quality control? Luckily I know someone who has an extra HDMI cable and can give it to me tomorrow, so Xfinity won't feel my immediate rage but seriously? So many screw ups, nothing easy for the customer. If I had to drive another 40 minutes (there and back) to get a freaking cable, I would've lost my mind. None of this should have happened. And their prices shouldn't be so dang high that we have to negotiate a lower rate every couple of years either. Not to mention, remember when companies would offer credits for issues like these? Ha. The good ole days. Of course I may need to get a new box regardless if they gave me a refurbished junker. If so, I'll be sure to update yall. TBD.

    It has been since November 10th over 30 days and ticket number ECM0017694048 is not complete. I…read morehave exposed wires from the box that is attached to the outside of my house. This is a fire hazard. I have called every week over 10 times and get scripted information from the customer service representatives with no results. After the last call I was credited 1penny, yes 1 cent, .1 to my account. For what? I even went to the physical store and was told we only do sales, we can't help. Now when I check the ticket number on their website it states not available. When you need repair from Xfinity, they are the worse and just leave the customer hanging.

    Access Technology, Inc. - While you're vacationing, Acess Technology assures your Web site to be 100% Up for your customers, blog touring fans #1 Best ISP

    Access Technology, Inc.

    (3 reviews)

    I have been working with Ken and the team from Access Technology for over 20 years. They have…read moreprovided PC parts and support for my work. I have used their FTP, Internet, and networking services. I have found them reliable and able to deliver technology services to small businesses like mine as needed. If you have a small business in RVA or need Internet and TV access for your multi-unit dwelling, I recommend Access Technology 100%.

    I have been a happy customer of Access Technology, ever since the mid-1990s, when they were still…read moreknown as Internet Creations. I had dial-up service for over a decade, because DSL was not available at my address. Access Tech was always a quick, local phone call away, and I always got a live technician. Only once were they not able to completely solve my half dozen problems in twice as many years. And then the tech completely diagnosed my situation, and his prescription, upgrade from Win 95 to Win 98, completely fixed everything. After I graduated from VCU, I needed my own high-speed internet service at home. Access Tech set me up with Clear, which was only down a few hours, during thunderstorms, maybe 3 times in 5 years. Then Clear was bought out by a big cell phone company, that kicked them off their network for more cell service. Now I have hosting for my web comic site through Access Tech, and they even created an updated, improved version of my site for me. Their service has been everything I've ever wanted.

    iWisp

    iWisp

    (20 reviews)

    A year has gone by and the available speed has increased greatly. I used to barely be able to watch…read morevideos, but now I get more than enough speed to watch any videos I want... when it is working. They had a streak of some months when the service was generally available, but the last few months it has been *very* uneven. Videos pause from time to time and are slow to start. Sometimes my email times out and email is one of those things that work over *dialup*!!! I suspect when it gets like this it is because there is an equipment problem and they are not capitalized well enough to be able to get good equipment or to repair what they have. So service is very uneven. That said, if you need more than limited Internet access, there just isn't an affordable alternative. The cell phone companies limit how much data you can use without overage charges and the other wireless operator (used to be Va Broadband) has a cell like business model. Satellite is the pits, I don't know anyone who is happy with that. I don't know when the central Virginia area will have really decent high speed internet, but iWisp, even with all it's reliability problems, is the closest any provider gets. I just wish they would get the bugs out.

    This company is the by far the Worst company ever!/ They…read morewant to charge you. Then over 62% of the time you can not get wifi! When you call them they blame it on the provider! Why should we have to pay for a service that is lacking? The worse part about it ,is that because were we live we cannot get another internet service! It is a monopoly!

    Verizon - mobilephones - Updated May 2026

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