I visited the Verizon store at 9th and Walnut 2 days ago to exchange my old IPhone XR in for a new…read morephone. My IPhone XR was dying a quick death, and I needed a new phone before traveling. This was hands down the worst experience I've had in any Verizon store. The store at 15th and Chestnut next to the Cheesecake Factory is consistently knowledgeable, professional, and transparent throughout each transaction. This store is the opposite, and I now regret not going to the Verizon store on 15th. I now have a new IPhone 16e that works great - but I also have an increased monthly mobile bill, which inexplicably increased by $30+. The customer service rep who helped me lied to me and told me that I needed to purchase 7 months of new phone protection from Verizon. I came to find out via a phone call with a Verizon rep just yesterday that this is not true. The Verizon rep removed the charge for the insurance. Also during yesterday's call with the Verizon rep, I was informed that the customer service rep at the 9th and Walnut store changed my plan - giving me a more expensive plan without informing me that he did this and without my permission. I am now seemingly stuck with this $30+ increase to my bill. My bill went from a very affordable $57/month to nearly $100. I cannot afford this increase, and the Verizon phone rep who I spoke with yesterday is unable to reverse the phone plan to my original phone plan. My bill is now both unaffordable and a mess. I've spent the past 2 days and a total of 3 hours on the phone with 5 different Verizon reps trying to get this all sorted out - on top of checking my Chase credit card bill statement and learning that the Verizon 9th and Walnut customer service rep also charged me $265.62 without providing me with an itemized receipt or explanation of charges. Verizon also does not have a copy of this receipt and could not help me with this issue due to the lack of receipt in their system. This charge is still pending, and I will be disputing it with Chase once it posts. Avoid the Verizon store at 9th and Walnut at all cost. Its only intention is to rip off its customers.

I have been a customer for almost 30 years. My son lived at a place and got a modem. The promo was…read more200 amazon card, speaker and a switch the family he was living with was evicted. He moved the service and continued it. They will not give him the switch says he goes on a new promo but can not show proof of that. That he had to live there for 65 days but can not give that in writing. I am very disappointed with Verizon. I am getting money in October and I am going to pay off all my phones and move to another company that does not cheat people and can show proof of what they say.

These guys are the best. They know what they are doing and they are fair and honest. What more can…read moreone say.

went in to get my macbook pro 2019 display replaced and it was ready for pick up in less than 48…read morehours. very satisfied with my experience, Bundy even replaced my laptop lid for free! (it was super scratched up) will definitely come to Bundy for future tech issues :) also they take AppleCare!

I went into the Flourtown store today for a servicing issue. Bernard helped me. He was terrific…read more After reviewing my options, I decided it would be best to get a new phone-- mine was over 2 years old. Bernard set it up for me, wiped my old phone and even packaged it up for me to send back. He offered to help me with any servicing issues I may have going forward. I would highly recommend him. Thank you Bernard for making this a painless process. Anne D .

Great service from Gary M. Despite a long wait and waiting customers, he took his time with us,…read moreanswering all of our questions and providing additional information. Professional and courteous. Highly recommended

Worst experience in my life. They lied to me, robbed me, and threatened me. Stay away from this…read morecompany at all costs. Literally any other service provider would be an improvement. Such an appalling customer service, WiFi services, and the lack of taking accountability of their mistakes

Hello, my name is Liz. I just wanted to let you know I…read morereceive excellent service from the Xfinity store in montgomeryville, PA. I cannot tell you how helpful they were. Explain me about my bill and helping me buy a new phone. I've been going there for like 3 years and I have and Xfinity cable for over 18 years. And I have always received excellent service. The only thing I have to tell you do not call their customer service. You're better off going to Xfinity store because you will get the service quick. You're not being put on hold or being told by six other reps. The wrong information. The problem was resolved fixed within 2 minutes. That's better than waiting on the phone for 45 minutes. You've got to come to this store. You will receive excellent service. I guarantee it. They're always trying to help you. You coming there upset you leave there. Very happy because they've 've resolved the problem.

I bought a "new" phone from this store. Upon arriving home , I found a significant scratch on the…read morescreen. I called back within 2 hours -- same day -- and was met with dismissiveness and rudeness from Chad (AKA Chase), the employee who sold it to me from Christian, the store manager, who refused the return. The level of unprofessionalism was astounding. No explanation. No accountability. No interest in making it right. Was this phone actually new, or was it a refurbished or previously returned device sold to me at full retail price? I asked Chad if he was selling old phones. He did not answer which was very suspicious. I disputed the charge with my bank. They did not get paid. This is an authorized reseller (Wireless Zone) and not a Verizon corporate store. They won't tell you that. Don't buy a phone here. If you do, inspect your device before you walk out the door, and if something seems off, trust your instincts -- because once you leave, Chad and Christian are done with you.

I have been to a number of stores in the area but I NEVER had an experience like this. The…read moreCustomer Service is off the charts. These professionals can't do enough for customers. So smart-- so proactive. Don't go to any other store in the area. These gentlemen are the finest.

I paid them $3500 because "Alex" said that he could break in my (now) ex's phone. He said it should…read moretake 4-8 weeks and that I would have all access to texts, apps, phone calls, contacts- everything. I was super excited. I checked in after 4 weeks and he said it wasn't ready. After 8 weeks, still not ready. I realized very quickly that he just had excuses. After 5 months of requesting the results, I got frustrated and asked for my money back. He said it would take 4-8 weeks for my refund. And believe it or not, I waited patiently. Then after 8 weeks, I got frustrated and called yelling. He then said that there were some issues, he was sorry and he needed more time. It's literally been 10 months since I gave this company my money and I have only received $250 back as a refund with promises that he will refund me piece by piece until I receive all of my money. In the past few months, all he paid back was $250. It's crazy. I was scammed and it's sad that I was dumb enough to believe it. DO NOT BELIEVE THEM no matter how convincing it seems. I threatened to call a lawyer and he told me that I would be waiting even more months if I did that. Ridiculous.

Great local store, with lots of good products that are hard to find anywhere else, purchased my…read morehome security system here and had them do the installation and set up for me, they did a very decent job, with no wires hanging, and no cameras pointing in the wrong direction, all together, very professional and polite people.

My order was incorrect & the service was Horrible! I dealt with Shola' during the entire time. My…read morelight box for my business came over a month after ordering. At the time of placing the order they told me it would take 2 weeks. They delivered the order with the website incorrect and I never got a chance to give a final approval before printing. They also never told me when they were coming, so they delivered it when the store was closed and no one was here. I also had a promo for 12 free shirts and they told me I had to come in person to redeem. I traveled from across the city to redeem the offer and they told me once getting there to email them. Total waste of gas. Overall it took about 4 months to get my order correct, oh and the 12 free shirts I was suppose to get when they first brought the light to me. I asked about a discount on the balance for the inconvenience and bad customer service and I was advised.. "Next time".. hahaha! Sir there won't be a next time. They also kept giving false stories and incorrect dates as far as when it would be complete. I know the stories were false because if I spoke to someone other than Shola.. they would tell me something different. Maybe that explains them changing locations and names.

Minuteman Press has the best quality DTF gang sheets that I've purchased. They print very fast…read morewithin a day or two and the quality is top-notch. The transfers adhere well and last very long. Prices can't be beat

Did a great job, flexible timing, good price! We were able to come to an agreement that worked with…read moremy schedule. Would use again! Even threw in a free screen protector. UPDATE: 2 Days later I noticed that my front facing camera was not working. Brought back to Mobile Ninja to get repaired and unfortunately he was unable to help. I know that sometimes phones can be fickle but it worked before I brought it in. Still 4 stars because I really think that he changed my screen a few more times and changed the camera trying to get it to work. He worked hard on my phone, but unfortunately it didn't fix it :-(.

Nothing not to like about this place. The entrance of this place looks like a small asian…read moreconvenience store, which led me to poke my head in and ask whether this was the phone repair shop. I originally wanted to take this to the Genius Bar at the local Apple store, but they were booked for this entire week. I called this place around lunchtime and asked when their next available service time was, and I received a slot for 1pm - so quick! They charge the same amount as Apple for an iPhone 6 screen replacement ($109), the other places on South street charged $130 and 139.99, and the place in University City charges 165... Right as I walked in the door, the man took my phone and started repairing at his counter. He was done within 20 minutes and applied a screen protector at no charge. Not gonna lie, I felt pretty bored those 20 minutes without my phone, and realized how crippled I was without my mobile connection to the world... sad truth. He gave me a $5 discount for checking in with Yelp after asking me how I found out about his shop. Quick, friendly, and hopefully I'll never have to come back...