I want to give a huge shoutout to Aaron, the DM at the Osage Beach T-Mobile store. He delivered…read moresome of the best customer service I have experienced anywhere. When we walked in to set up a new family plan, Aaron was running the entire store by himself. He had customers coming in, phones to set up, and new hires arriving for training-and yet he handled everything with calm, kindness, and total professionalism. Even under that kind of pressure (especially after his entire team had recently walked off the job), he never showed frustration or impatience. Instead, he: * Greeted every customer warmly * Made sure no one felt ignored or rushed * Carefully set up our phones and walked us through each step * Remained kind, considerate, and completely focused on helping everyone You could clearly see how much he cares about his job and the people who walk through that door. T-Mobile should be incredibly proud to have someone like Aaron representing the company-he kept that store running single-handedly and still made the experience feel personal and easy. Five stars isn't enough. If you go to the Osage Beach T-Mobile, ask for Aaron-you'll be in excellent hands. Thankyou! Becky Devine

This was a great experience- typically when we have to do something with phone service, it's clunky…read moreand stressful. Jayden at this location was so helpful and kind- she took the stress away completely and helped us with our issue. I highly recommend this location and if you get helped by Jayden- you'll be in great hands!

Nice people working here with all that you need to help any type of business, big or small. Loved…read morevisiting there office in the underground.

These guys are amazing! They do everything from large auditoriums to home installs. AV man came out…read moreand created the perfect entertainment system for my space, and then followed up to make sure my family was happy. They were prompt, professional, more affordable than the competition, and had an impressive depth of technical knowledge. They even replaced my tv when a pixel was out, and reinstalled at no cost! They went above and beyond and I highly recommend AV man!

They are misleading bordering on deceptive. They contacted our company claiming to be AT&T, but…read morethey are not. At no time did they identify themselves as ProTel System employees. They did have access to our AT&T records so they do appear to be authorized resellers of AT&T products, but that is not how to do business in my opinion. I am giving them 2 stars because they were polite and responsive.

From the owner: We offer a "one-stop" communications shopping experience for our customers. Such as... Premise…read morebased digital telephone systems, Cloud based IP systems, and hybrid digital/IP systems. We can assist with your local, long distance and IP (SIP trunk) dialtone needs, as well as computer network installation, Off-site data backup service via our Rock Solid product, Security and Access Control systems, structured cabling systems and so much more! In a nutshell...ProTel has been a trusted and experienced source business communications solutions and we'll be here to serve you for the next 30 years as well.

We were very fortunate to recently have Fidelity Communications tech Adam Pitts respond to our…read morerequest regarding a telephone/internet service movement issue. He was very knowledgeable, professional and a pleasure to work with. Rest assured, any further needs we might have regarding this type of service, he will be requested. Thank you very much Mr. Pitts. Johnnie Montgomery

After AWFUL customer service with the only other internet provider in town (3 weeks and no service…read more- the soonest available tech cant be here for 3 more weeks) I called Fidelity. The rep I spoke with was kind, knowledgeable, and patient. She scheduled set up for the earliest possible time (2 days) but sent an email to the tech department to see if they could come sooner. Five minutes after placing my order and hanging up the phone, she personally called me back to say they would have someone out immediately to get me up and running. How refreshing!

I could not hate my new phone more than I currently do. They talked to me into trading in my 13 Pro…read morefor a 17 Pro. Worst fkng decision. It will not connect to my car. Logged me out every website, email service and authentication service I have. It's a pain in the ass.

I purchased a new iPhone yesterday, when I did the transfer, only a few things transferred. Went…read moreback to the store I purchased it at this morning,, they couldn't fix the problem. This afternoon I went to a different Verizon store and employee Billy Murphy fixed everything!!! So nice to go into a business and someone can actually help you, thank you so much!