I needed some specific fittings as I was trying to "create" something not made…read more Found an older gentleman working there who asked if he could help me. I explained to him what I was trying to build, and he took me directly to an aisle that had all the parts I was looking for. He helped me find a few specific pieces to make everything work and even made a couple of suggestions once he saw what I was putting together. He went straight to all the parts needed, and together we assembled exactly what I was looking for. he probably saved me 20-30 minutes of shopping time. now THAT is customer service!

This a family run business. Chris the owner is AWESOME! He went out of his way to help my wife…read moretoday with a propane issue. His store is a delight to visit. His staff is so helpful and his prices are more than fair. My favorite hardware store to go to. I will go out of my way to shop there and you should too. Let's all support our local owners that go out of there way to help us.

After four visits over several months, the management will not honor a $50 gift card. They had…read moreexcuses...change in owner was the first but they screwed around until they could finally say the card was expired. We have spent hundreds there but never again. One star in service, one star on value. We will shop at Lowes, Home Depot, RP Lumber, Walmart....all less expensive.

Nicks is always helpful , especially with parts and supplies for small repairs around our condo…read more They also have a little bit of almost everything you need, from plumbing and electrical to grills and dock ladders and accessories. Definitely my go to.

Super helpful even though they didn't have the 3 things I came in for I did end up buying other…read moreitems. They carry a lot of items

Awesome small town hardware store. Don't be fooled by the small town part. They can compete with…read morethe big name hardware stores. The prices are always great and the staff is always super helpful. They do delivery around the area for a small fee. Location is in the middle of town can't miss it!

I prefer to support businesses that are locally owned and/or have been a part of our community for…read moremany years. I was disappointed in the poor attitude when hen I called about a service though. Employee who finally answered after I was disconnected twice, was rude, obviously irritated at having to answer the phone and take my question. I'll look for another local business to get my project done. I feel that it is only fair to write a review. It is one way that the store managers can be aware that some members of their face to the customer base, the employees in the store, are not inspiring much confidence that ACE wants our business,

Ace, where the manager tells you that it would be better if he was responsible...explaining how…read morethey screwed you over. Never trust their word! The story starts a month ago, we had three screens that we wanted replaced and they had the best quote $10-15 per screen was what we were told when dropping them off. We were told that they would be picked up on Thursday and ready for pick-up the following Thursday. A month later, today they were finally ready to pickup. When they were ringing them up the cashier said they were $20 a piece. I wasn't thrilled because it was 33% above what they had quoted at drop off, but I said fine. Then they started adding other fees. Evidently the $20 was just for the labor and materials were another $40. The bill was more than $100 when we were told originally it wouldn't be more than $45 and significantly more than the window and door company's quote. The best part was that the manager proceeds to tell me that it would be better if "he was responsible". I said, "You are the manager, right? Are you not responsible," to which he responds straight-faced, "I just work here 20 hours a week." It wasn't that long ago when you could trust quoted prices, people took pride in their work and managers were responsible. I think those things still exist, but definitely not under the management at Ace. I will take my business elsewhere and highly recommend others do as well. They lied, wasted our time, and cheated us.

Awesome service and a great selection of many household and outdoor items. Why go to a Big Box when…read morethis store has far superior service.