Lowe's has gone to self checkouts. Listen, I will never…read moreever use a self checkout. I was told that a person could assist me there, I will never ever go thru a self checkout lane.

Selling merchandise that is way beyond its expiration date. Not concerned about doing this its…read moremilitary customers. Its profit over customer service. This is not the first bad experience I have had but it will be the last, Ill drive to Lake Ozark, Rolla or find other hardware stores for my future purchase, even if I don't get a military discount.

Throughout our residency here in Dixon and especially during the renovations of our farmhouse,…read moreTori-County True Value in downtown Dixon has been a jewel. They always have the supplies and parts we need at competitive prices. They're always friendly, remember who I am and what I've bought, and make excellent recommendations. They make us feel wanted and valued in a world where impersonal service seems to be the norm. We highly recommend Tri-County True Value!

Always helpful and willing to help no matter if it's there department or not and always some one to…read morecheck us out ,never have a problem with this store ,will keep going back

Came for a propane refill, but they said the locks were frozen…read more Never trust a hardware store that doesn't stock lock de-icer.

I like how neat and tidy this store is. Some farm stores are dusty and smell...this place isn't &…read moredoesn't. It's a small store with a big selection. If a farm store isn't your thing, you should stop by sometime...they have good sales and you never know what you might find that you didn't know you were looking for.

I called your store at 6:34 pm on a Sunday to ask about metal building anchors. I believe the…read moreperson that answered the phone call was Bill. He asked how he could help me. I told him and he walked across the store found the anchors and length and price. The thing that struck me was the store had been closed for over 30 minutes and Bill still took care of me. I will always remember the service your employees offered me. Forever your customer, Michael Badolato

I needed some specific fittings as I was trying to "create" something not made…read more Found an older gentleman working there who asked if he could help me. I explained to him what I was trying to build, and he took me directly to an aisle that had all the parts I was looking for. He helped me find a few specific pieces to make everything work and even made a couple of suggestions once he saw what I was putting together. He went straight to all the parts needed, and together we assembled exactly what I was looking for. he probably saved me 20-30 minutes of shopping time. now THAT is customer service!

This a family run business. Chris the owner is AWESOME! He went out of his way to help my wife…read moretoday with a propane issue. His store is a delight to visit. His staff is so helpful and his prices are more than fair. My favorite hardware store to go to. I will go out of my way to shop there and you should too. Let's all support our local owners that go out of there way to help us.

My 35 yr. old YARDMAX splitter was running at 21 second return. I did my research and YARDMAX was…read morestill the best I found for the money. I found True Value sold YARDMAX but it was out of season. Josh from True Value got on the phone and in 1 wk I had my splitter. 9.4 second return. 2 catch plates, all metal, full slide bar. I love it. YARDMAX is a great Company with fantastic products. I highly recommend YARDMAX products.

Westlakes is the hardware store where you go to:…read more Get all of your grilling and smoked meat supplies. They have many flavors of wood...hickory, mesquite, pecan, apple, etc. They have a variety of grills and smokers and just about every accessory you can think of. 5 Stars Get the odd do-hickey. If you need the weird or odd thing, Westlakes is the place that will probably have it. They have been extremely helpful when I have had to manufacture some parts for old equipment. 5 Stars Westlakes gets 5 stars for being best in category IMO.

I absolutely love this Ace Hardware! I come here for all my garden needs and other house project…read moreitems. The customer service here is the best and even though it's part of a chain, it has that local feel because of the workers! I recently had an item that I didn't have the receipt anymore for and they were able to look it up and print out a new one so I could make the return, and they did so with such a happy demeanor. Definitely recommend this location. It's easy to navigate and find what you need!

I like how they help you when you ask a question right away when you ask them somethingread more

Had a small project. An employee took the time to show how the equipment was used and what…read moreaccessories were needed to get the project done. The employee was friendly and knowledgeable. He took the time to really show how to do it right. Also they have a sparkling clean public bathroom. I will return whenever I can.

Very well stocked. Really nice people. Staff were helpful and knowledgeable. Good prices.read more