Our home was hit by lightning which took out our A/C. Shield Mechanical came out diagnosed the…read moreproblem and replaced the entire system within a short period of time. The technician was professional and even included a surge protection device to protect our system from future lightning strikes. They recommended an A/C system that got terrific Google review's which we ended up going with. We couldn't be more pleased.

Absolute best in the business!!! Shon was quick, efficient and budget friendly!! Very quick to…read morerespond and plumb our new home!!

We had them completely redo our master bathroom. We are very happy with everything they did for us!…read moreShowed up on time every day, cleaned up after they were done working each day. Completed on time as scheduled. thank you!! Doug and Mia

They redid the kitchen with the cooperation of Home Depot who installed the countertops. They…read moreredid the backsplash tile too and painted the walls. Then they took all the cabinets to their shop and painted them. They are the window pane type cabinets with This was all fine and I had no issues. It was in 2022/2023, only 3/4 years ago. Unfortunately now the cabinet paint (all of them, and there are over 30) on the doors has cracked. I have called several times over the past several weeks. I guess they do not care about follow up or customer service. They want me to repain them at $10K???? What is going on??????

How do I even put into words how awesome they were. Everything about the process was convenient…read moreand easy. They adjusted to changing needs on the fly. Moved us from Jefferson City to the Illinois side of St. Louis. Friends of ours from Jeff City used them and referred them to us. Best referral ever. The price is amazing, along with the speed, care, and quality of their work. They were literally speed walking back to the truck to get more when unloading. Amazing work. I would use them every time I moved, Friendly owners, so happy with all the stress they relieved for us on our move.

Received a quick response but decided to buy new and have in home delivery as it was cheaper than…read moremoving the old furniture

It's kind of a bummer that Yelp moderates their reviews to favor the repeat Yelp reviewers because…read moreit has the effect of marginalizing reviews of the more sporadic but big-ticket and high-stress expenditures--like HVAC repair. My parents wanted to leave a glowing, heartfelt review here in Yelp, but I had to explain that since they didn't use Yelp regularly as reviewers, their one-time review of a six thousand, emergency service--one that brought them great peace of mind and comfort--would probably get hidden like the two other reviews previously submitted about Fixed-To-Stay. Disclaimer: I have known the owner of FTS since I was six: 42 years! The Buckles are a high-principled family, who practice without preaching these principles in their everyday work. When years ago, I asked Casey about the name of his business (cos' I thought it sounded clumsy), he told me his primary concern was to emphasize the longevity of his work--not the speed...or the price. He wanted to emphasize that fixing it to stay meant not having to worry about shoddy workmanship turning into repeat repair visits. My own parents started struggling with repeat repair nightmares until I steered them to a company that had the same values as FTS. My point isn't to shill for FTS. I have never needed any HVAC work myself--let alone FTS's specific services. But a couple people did take the time to articulate their specific praises about FTS work, and it's a shame you have to scroll down and unhide them to read their testimonies. It's hard to navigate life and repairs and things that cost a lot of hard-earned money. Yelp tries to hedge against shills but sometimes--as I'm deep-down sure happened here--the proverbial babies are thrown out with the bath water. Cheers.

First, the front office staff and dispatchers are very professional and a true asset to this…read morecompany. We spent a LOT of money with FTS for a HVAC system to replace our old one that performed very well and trouble free for many years. From day one the new 'high efficiency' system failed repeatedly. Our electric bill TRIPLED. To be fair, FTS did send us a check for a small part of that increase. One FTS Tech blamed it on, "Dirty power", and had me wading through snow during a cold snap just about every hour to physically reset the system. It was not, "Dirty power". I contacted the manufacturer of the system. They opened a, 'trouble ticket' and then did absolutely nothing to help us. Another FTS Tech said it was because of, "Low return air", and that we would need to cut in a new vent to increase it. This was not true. Later on another FTS Tech said he knew what was causing it... "Rain", he said. It was not because of, "Rain". That same Tech came back a week or so later and - quietly - replaced a computer board of some type that looked like something very important. After that the system actually worked - for a while. It failed again. The next Tech said a sensor had failed. This part was still under warranty. He could replace it for $749.00 if we wanted it to be guaranteed, or $499.00 if not. Nope. That was about all I was willing to take. I emailed the owner. Asked him to coordinate with us to come and remove their system. Of course, no response. We called another service company. They obtained the part (under warranty) from the manufacturer and replaced it for $125.00 - guaranteed! I'm old. Been around a long time. FTS has provided the worst experience I have ever had with any kind of service organization. That should tell you a lot. I do not recommend FTS.

Have to give a shout out to Clarks Concrete, they did a phenomenal job in taking my lake properties…read moreold driveway and turning it into a level driveway/foundation for my new garage. Steven was very detailed in the projects scope and the finished product is amazing.

I called Scott's after receiving an uncomfortable quote from Honest Abe's on my 5+ year old Amana…read moreHVAC. I spoke with Janet in the main office. She was empathetic, friendly and accommodating. Scott's sent Caden out to look at the system. He determined that my thermostat failed and a simple replacement would probably do the trick. He was right! Taking the time to obtain a second opinion saved me over $12K. Caden was professional and knocked out the replacement in no time. Scott's has a couple of winners working there, probably more.

Great workers, horrible owner. Super nice technicians that do the best they can with what they…read morehave. The owner is greedy and sells low end junk at top of the line prices. Very low pay and no benefits to work there. No training and very little tools provided to do the job correctly.

Tom and his crew did excellent work. The tile work in our shower, the enlargement of the shower…read moreand the door installation was excellent!!! The clean-up of the work was also very good. I would definitely recommend the company.