Xfinity is just way too much money. They don't care if you have been a customer for over 30 years…read more They won't do anything to give you a break on the bill. My advice is to shop around.

They can start by not ripping off 40 year customers with their bogus promotions they won't stand…read morebehind. They don't stand behind the misinformation their employees give to customers and the total lack of any kind of customer service. You can't even speak to a human being that can actually help you. The agents in store are clueless and promise things that the company doesn't honor. Disgraceful.

Highly recommend!…read more Very responsive customer service! Thank you, Hailey. Very transparent pricing! The techs were great too as the installation process was seamless.

We've been a customer for 4 years and have only had one serious outage that was caused by (no joke)…read morea squirrel chewing through one of our cables. The team did a great job of communicating when they would be able to fix our outage, then fixed it incredibly quickly/efficiently, and kept the new setup out of the way of future potential squirrel issues. I couldn't be happier with an ISP after having had Comcast and RCN in other cities.

We are a CPA firm in West Chester, Pa. have worked with True Net for several years. They have…read morehandled our internet and any other services and problems that have arisen and we feel very confident in referring them to our friends and clients. Their prompt service sets them apart. Lou Pedante, Dreslin and Comapny, Inc.

i love truenet! whenever i have an issue and i call for help they are very eager to assess the…read moresituation and find me the best solution...usually it is something i do wrong..hehe! i recommend truenet for everyone!

On August 11, I went to the Xfinity store in the Tanger Outlet, Rt.1, Rehoboth Beach, DE. I wanted…read moreto pay my bill and had questions about my long time service. The agent who served me was named Rob. Rob was knowledgeable, helpful, and courteous. I left with better understanding of my charges. I thanked him on the spot, and told him I wanted to write a review & he rated four, no five stars!

Quick response to my issues and quick resolution of the problems I was experiencing with my…read moreinternet and cable TV connections

After 11 days with no internet service, which mean no TV steaming, no laptop use, and no home…read moresecurity service, Earthlink finally sent me a replacement router While the new routerdoes connect to the internet, the service is spotty, often cutting out causing buffering issues and intermittent service dsruptions. I am waiting on a call back from Earthlink but am not holding my breath. In the time it took me to write this, internet service has cut out two times. In the mean time, Verizon called to et me know that they are offering wireless internet service in my area. (My internet just currently out again, and again (4 times total in a couple of minutes). Their router will be arriving on Monday as FedX won't deliver on the weekend. If the Verizon router provides better service, I WILL be canceling Earthlink. Hopefully this post goes through.

Taken over by Comcast…read more They're the only game in town for TV in Millville unless you have an antenna or subscribe to satellite TV. Like any cable monopoly, they squeeze every penny from the consumer and keep moving formerly free channels to the higher-priced tiers. Looking forward to when Verizon's FIOS finally gets deployed in Millville and offers some real competition. Maybe then they'll clean up their act. Internet service is fast and efficient when they aren't imposing artificial bandwidth caps and other throttling shenanigans. VOIP service is reliable and clear.

Since relocating to Delaware, we have been using Mediacom Xtream for TV & Internet for about 14…read moremonths. Prior to that we had used Verizon Fios and Comcast/Xfinity. During the majority of the time we have had Mediacom, the quality of TV and Internet performance has been very good to excellent, and the quality of technical support has been excellent. Pricing was slightly higher than we have paid for similar service in the past, but comparable. However, since our initial honeymoon period ended (after 12 months) the price has jumped by 20%, and the quality of service has plummeted. In the past week, there were two days when Internet service was completely down for several hours, and two additional days when it was out repeatedly for multiple short 10-15 minute periods throughout much of the day. Technical support is still very good, but on a house call to "upgrade" my service a couple months ago, the tech was going to replace my TV set top box with a new wireless-only box (i.e. no hardwire Ethernet connection) and I declined--choosing to keep my current hardware instead. While going wireless/WiFi is very versatile and convenient when it is working well, it makes no sense at all for Mediacom to abandon the Ethernet connection--which is by far the fastest, best, and most reliable interface--altogether. That technical decision by Mediacom is bound to cause them headaches in the future and result in a long term decrease in customer satisfaction. I am glad I was able to stop the tech before making that change on my home network. If the price did not increase by as much as it did after the first year (sort of a backhanded anniversary "gift" from Mediacom!) I would find it easier to overlook the performance issues and the attempt to implement an arguably unwise technical migration (to a wireless-only network) on my network. Unfortunately, in coastal Delaware there is currently no competition for the internet and TV business. Still, I I would hesitate to recommend Mediacom with any degree of enthusiasm, and I will be looking to replace them at the earliest opportunity.

Terrible service. Modem says online (4 lights), EERO has its white light (online) but service…read morestalls. Speedtest shows over 500ms on upstream. The whole 100+ ms on downstream is crazy for cable. I had Verizon Fios and we were at 12ms on the downstream... AND IT WORKED! image attached is the speeds for the 1 gig service... wtf right? Verizon was 960mb+ the latency on this test is the best I have ever seen. 63 ping... so terrible.

This company is ass I work from home so this in acceptable they need to shut down. I can understand…read moreand outage but having a non working support line. Not responding to text leaving people dead in water. I need a refund and a change of provider worst company I have ever dealt with

WhyFly is an internet provider that does not provide internet. I have been a customer for two…read moremonths, and in that time my internet has been slow or not working for 20% of it. When I reach out via phone, text, or email, I do not get a response. I am switching to Xfinity, and I recommend anyone moving to Wilmington to choose somewhere else.

I sent a repair request for my Ipad 5th Generation; it needed a screen replacement due to a crack…read moreand the touch pad no longer worked. I was sent a reasonable estimate: I couldn't bring the devise for repair until a week later. I dropped it off after noon, on a Saturday and it was explained that it may be not be repairable. I was in the area for only a few hours (I live 45 minutes away) and he promised to evaluate it asap. By 3:00 p.m. it was finished, he had it working correctly and looked like new! Great, friendly service that I will use again and I recommend this business to all of my friends!!

Great experience I had my laptop battery replaced and it was quick and reasonable priceread more