We went to the Verizon wireless store on Pine Ridge Road in Naples, Fl at 10:05 am on a Saturday in…read moreOctober 2021. We were second in line and waited only ten minutes to be helped. The store very quickly filled with customers, so get there early. We were helped by Kathryn and she really knew her business. My husband & I both bought mini 13 iPhones. She went above and beyond to help us. She got our information transferred from our old phones to our new ones, & worked hard to get our Verizon account straightened out after she deactivated an old device for us. We're very happy with our new plan, and our phones are wonderful. This store does not have a lot of phones in stock, due to the pandemic. You may want to ask the person that checks you in if they have the product you want before you wait.

Buyer beware. Verizon is all smoke and mirror. lost my 15 in a car fire. Went to Verizon and the…read moresaid they had a promotion on a 16 pro for free. Also had a promo on a free iPad. What they did not tell me is that they added a 3rd line to my accoun. The new phone was not free. I went to to store where I got the 16 to question them and the slick Willy sales guys just gave me a bunch of bull and would not answer my direct question, I asked them what it would cost to leave Verizon and the told me almost $1300. The said I had a 3 year commitmen. Not told that when I got the 16. If you go to Verizon looking for a new phone make sure you take an attorney with you

My husband's Android phone was locked. After going to 3 T Mobile facilities and 3 phone and…read morecomputer repair centers, we finally were advised to go to T Mobile's corporate office in Coastland Mall, Naples, Florida. We were greeted with immediate help and courtesy from all service associates. Ronnie, was a total expert in restoring my husband phone. Thank you T Mobile's team and Ronnie, you are an absolute genius! Most satisfied customers, Patty and Louis Riche

On 8/19/26 I called T-Mobile to cancel my Home Internet effective same-day and spoke with rep…read moreSamantha (ID 807436), who was uncooperative and refused to process the cancellation for today, and while I was placed on hold waiting for a supervisor she sang on the line instead of handling the call professionally.

My iPad got locked and nothing suggested online worked. Luckily, the Apple store is an easy drive…read morefrom most parts of Naples. Sometimes the Apple stores are crowded, my recent trip was quick and after walking in, I was helped immediately. Marlon was very knowledgeable and my iPad was up and running in a few minutes. He also removed the broken screensaver, unfortunately the store doesn't sell iPad screensaver replacements, but that's an easy one. The store is large and has a variety of iPhones, iPads, and accessories. The staff is helpful and friendly and this store is in an accessible location right outside the mall. This trip didn't cost anything and my iPad is working as good as new. Apple stores are a favorite, I use their products and definitely recommend stopping by.

Honestly, after reading recent reviews, I was very hesitant to visit this store's Genius bar…read more I have nothing but glowing reviews for Branden, the associate who assited me with a mac/iphone syncing issue that I spent hours trying to troubleshoot. Within 10 minutes, he identified, rectified, and expained the issue to a very non-tech friendly/saavy person. Brandon, thank you. I hope you are duly recognized by your manager for providing excellent customer service.

I broke my phone screen in a trip and contacted Techy the day I returned. The owner/operator was…read moreresponsive and gave me a quote right away. I took my phone in the next day and he had it good as new in 25-30 minutes. The shop is located inside Walmart so I was able to get groceries while he worked. The repair was done quickly and with excellent quality and he even threw in a free tempered glass screen protector, which he installed for me. Highly recommend!

simple job replace rear screen on iPhone no problems The tech could have had a little better…read morepersonality, but I was only trying to get my phone fixed.

Isabela worked with us for two hours with a provider switch-over for my families five phones and…read morewatches. She was able to multitask with helping other customers maintaining a cool calm demeanor. She utilized other team members when needed for technical support and helped make what can be a laborious task fun. ...TonyT.

Made an appointment and was not acknowledged by staff when we walked in. Waited 15 minutes and then…read moreleft

A shout out to both Carlos and Dave. Both very patient men who spent a great deal of time with us!…read more Carlos worked everything out in easy to understand terms and sending an email to confirm our conversation. Dave spent close to two hours setting up our account, making sure everything was backed up properly and making certain we understood the details of the transaction. I was weary of the store by some of the other reviews but I can honesty say our experience (two seperate visits) were professional and pleasant. Kudos to this store!

After reading all other reviews, regarding the lack of service, and the bait and switch, I am…read moresurprised they have not been sued, and think THEY NEED TO BE SUED. Because their business practices are highly illegal. I am finally getting away from ATT. I made the mistake of upgrading my phone. The entire time Marcos kept telling me that I had 30 days. 30 days this and 30 days that. So, I go in and tell them I have changed my mind, and he tells me that on upgrades you only have 14 days. That if I hand over the phone I traded in, I would still have to stay with ATT for another 36 months to be able to receive the benefits credits etc. I was with this person for two hours, he never once mentioned 14 days or 36 months. Never provided any of the signed documents. It gets better. I go and just pay for my phone. Ask for both my phones to be unlocked. The lady I meet this time tells me I can do it myself. I am able to unlock my old one. The new one u can't unlock until 60 days from date of purchase, and the lady I meet with the second time tells me I can do this within 24 hours of payment. Again, wrong it is 48 hours from payment, and you still have to wait 60 days From date of purchase. No one there knows what they are doing, they have no idea of timelines. I have read more and more reviews of how toxic it is to work for ATT, how they push their people for selling quotas. Shame on them. Oh yeah, I explicitly told the salesperson, I did not need additional coverage only to get home and within days get a text telling me I had signed up for additional coverage had to call ATT directly and get this removed. Unethical, uninformed. Can't wait to get away from ATT. Ps. Don't bother going into the stores they all will have 10 people waiting, and maybe at the max 3 people to help you. so yeah they just SUCK! I would give them zero stars but can't post without some star rating.

Lynette was amazing! Not to mention she was the only associate working she was very efficient,…read moreoutgoing, great conversation super attentive! I went in to change carriers and left with a new phone super happy!! Highly reccomend this location!

Buyer beware. Verizon is all smoke and mirror. I lost my phone in a car fire and had to replace it…read more I had a iPhone 15 pro. The slick Willy sales person said he had a promo and I could get a 16 pro for free bit still had to pay for my old one. He also said that part of the promo was a free iPad. I took it. Little did I know that they added a 3rd line to my account. I only had 2. Also the new 16 was not free as I was told. They said there was a promo on the phone when I questioned my bill today. Instead of paying 30 dollars I was only paying. Then then dropped a big bomb on me when I asked them how much it would cost to leave them. $1350!!!!!! They explained that I had a 3 year deal which I was never told. I you are thinking about getting a phone from Verizon you better take a attorney with you or they will rip you off!

Folks, I usually do…read morenot do reviews but I would be remiss if I did not take the opportunity to comment on this business. This business is the real deal! I contacted Mechanicomp late in the afternoon last Saturday (06 th , November, 2021). I had the pleasure to speak with employee Emery and I mentioned to him that I thought I needed a battery for my older IPhone 6 (only use it for emergencies as I leave it in my vehicle for those purposes) . I explained the problem and I asked Emery what the price would be for a new battery and installation. Emery told me that the cost for battery and installation would be approximately $29.00 - $30.00 plus taxes. At this point I asked employee Emery if I misunderstood him, that price seemed so realistic that I thought I mis-understood him and he once again stated that the cost would be approximately $29.00 - $30.00 plus taxes and he then added that this price was a ball park figure. Employee Emery told me to bring the IPhone to his shop Monday morning and he would have a look at it. When I hung up the telephone I had a good feeling in my stomach after talking with employee Emery. He seemed professional, respectful, interested, knowledgeable and most accommodating. Fast forward to 10 am on Monday morning (08th Nov., 2021). My wife and I attended the Mechanicomp business located on Airport Pulling Road, Naples , Fl. (It should also be noted that we are from out of country and we were not familiar where to go for IPhone repair services. I googled IPhone repair in Naples, Fl., and after reading all the reviews on the different business's I felt confident to go to Mechanicomp, they had awesome reviews. We were met in the store by employee Emery. Emery was very polite, friendly, professional, accommodating and knowledgeable. This store was clean, bright, vast amount of electronics, the store was just as inviting as employee Emery. Emery treated us with respect and he made us feel so comfortable. I explained to him that I called on Saturday and once again explained the situation and the ball park price he quoted me on the telephone. Emery checked the price on his computer and he told us that the price for battery and installation was $24.00 plus tax not the $29.00 - $30.00 plus tax ball park figure he quoted over the telephone. This was honesty in the pure form, I have never in my life been quoted a ball park price and to find out later the price lower than the quoted price, we were so impressed. We left the IPhone with employee Emery and he said to come back in an hour. When we returned, the IPhone battery was repaired and installed. At this point I would like to add that employee Emery seemed like a person that we knew for years but only spoke with him for a short period of time. It was so refreshing to meet such an impressive and friendly employee, this is an attribute that we seldom see in this day and age. I wanted to wait for three or four days before submitting a review, I wanted to ensure that the repair was working properly before my review. Low and behold, my IPhone 6 is working the way it should and my repair problem was rectified by employee Emery. We chose the right business , we chose the right employee ( although for some reason I think all employees at Mechanicomp are no doubt as courteous and professional as Emery (It's just a gut feeling I have). I'm hoping the owner/manager of this business understands how impressed we, as customers, were with employee Emery and how impressed we were with the service and the atmosphere with-in the store. I believe employee Emery is an ambassador for your business, keep up the great customer service Emery, it was a pleasure. Can hardly wait to go back to Mechanicomp for the next repair, all the best. Dan (Canada) Employee Emery

Always great service....timely, honest and fair pricing. Would recommend for service on your tech!read more

My experience at this AT&T store was fantastic. Ash my helper helped me with everything I needed…read more She was very nice we laughed a lot with her she is very good at her job and explaining things. At the end of our experience I was very excited and happy going home with my phone working.

I needed a new phone and wanted to switch from android to iPhone the fellow in the store said he…read morecouldn't guarantee that I wouldn't lose photos or contacts etc so I didn't switch. My cousin put me on her cellphone account and I switched to another carrier. It took maybe 10 minutes and I lost no important information. I think the fellow at AT&T didn't want to bother with an older woman. And then AT&T billed me for service after I ported over and finally got them to credit me after insisting to speak with a supervisor. After 30+ years of being a loyal customer I had to fight for credit back. What was I thinking